GECU Reviews | Glassdoor

GECU Reviews

Updated March 9, 2017
18 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
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Crystal Long
4 Ratings

18 Employee Reviews

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  1. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Get place to work at

    Cons

    None I can think of.


  2. "Do not work for this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in El Paso, TX
    Former Employee - Call Center Representative in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GECU full-time (Less than a year)

    Pros

    Nice building, free coffee, good snacks

    Cons

    Lack of organization, bad trainers, negative outlook on working there. This place is not a great place to work

    Advice to Management

    The management lacks employees feeling good about the job. Since they already know it, they act like you should as well. They need better Supervisors and trainers!


  3. "Member Service Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at GECU full-time (More than 3 years)

    Pros

    Great benefits package (Paid Holidays, match up to 6% on 401k, solid health benefits)

    Cons

    Low schedule flexibility
    Probability of working past 6PM most days & working almost every Saturday
    Management has practically no employee empathy
    Training lacks


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  5. "Intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in El Paso, TX
    Former Employee - Anonymous Employee in El Paso, TX

    I worked at GECU (Less than a year)

    Pros

    GECU was a wonderful place with a great work culture and environment. They truly support a culture for employee growth. I had an amazing time there.

    Cons

    I only wish that more employers adopted GECU's practices in their treatment and support of their employees and families. It was a wonderful opportunity.


  6. "Not recommended if you want a good conscious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Paso, TX
    Former Employee - Anonymous Employee in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GECU (Less than a year)

    Pros

    Not much good to say

    Cons

    From what I would see, they were so concerned with getting fees and extra charges from members. They didn't seem to show compassion for how it hurt people. Sometimes it wasn't even the customers fault but they'd still want us to try to hold on to the fees. I couldn't work here and have a good conscious.

    Advice to Management

    Just be normal. Stop thinking your better than the staff under you. Stop hurting people with fees and charges when you know the error was not the members fault. That is just wrong.


  7. "Good institution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at GECU full-time (More than 5 years)

    Pros

    Great benefits easy job. Stability.

    Cons

    Short staffed. Very hipocrite supervisors

    Advice to Management

    Be direct with employees. Do not talk bad behind their back


  8. "msr"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GECU part-time

    Pros

    great Paid time off, opportunities

    Cons

    working saturdays closing late during the week


  9. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in El Paso, TX
    Former Employee - Teller in El Paso, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GECU part-time (More than a year)

    Pros

    A lot of employee engagement and on going training. They focus on the needs of the members.
    Great benefits, health insurance, etc.

    Cons

    They don't work with your schedule, whether it is because of family or school.
    Low pay in comparison to other area credit unions/competitors.

    Advice to Management

    GECU needs to be more flexible with employees. It will keep them happier!


  10. Helpful (1)

    "Watch out for this credit union!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in El Paso, TX
    Former Employee - Teller in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing - they want to milk members for every last penny they can get. I will never work for them again!

    Cons

    Everything. I worked here for under a year, it was hell. They treated us poorly and the whole idea was to get as much out of every member as possible. They also encourage car dealers to hike up the rates on its members if they could. If they give the loan to GECU, the dealer was allowed to take advantage of the customer thanks to GECU. Gecu let them put the rate very high to get more interest.

    You will not find a worse credit union than GECU anywhere!

    Advice to Management

    Stop the greed!!


  11. Helpful (1)

    "call center"

    Star Star Star Star Star
    Former Employee - Smart Call Representative in El Paso, TX
    Former Employee - Smart Call Representative in El Paso, TX

    I worked at GECU full-time (Less than a year)

    Pros

    pay was pretty good for el paso

    Cons

    training was horrible. 8 different supervisors coming in trying to train 1 hour at a time. some people are born to train some people are born to lead. in most cases its not the same person.

    Advice to Management

    get a dedicated trainer



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