GEICO Reviews | Glassdoor

GEICO Reviews

Updated November 12, 2017
375 reviews

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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
212 Ratings

375 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Auto Damage Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GEICO full-time

    Pros

    Pay was nice while it lasted. You are gonna get 3 hours of OT a day to study. You are gonna need at least 4-8 hours but you max out at 3.

    Cons

    Let go because i got an 83 average out of an 85 at basic. They are not joking around when they say you need an 85, students who got an 84.8 were still sent home. I strongly recommend you way your options before taking this job. You need to realize you could be sent home at any time for anything. You are an "at will employee". Until you make it through post school and are actually in an ARX you are at risk and that 3 months into the job.


  2. "Must be able to reach monthly goals."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO full-time (More than 3 years)

    Pros

    They offer competitive pay and benefits.

    Cons

    They require you to reach a lot of monthly goals without any support.

  3. "Big on promises- Small on delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Supervisor in Lakeland, FL
    Current Employee - Service Supervisor in Lakeland, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than 10 years)

    Pros

    Profit sharing is a nice thing

    Cons

    Glassdoor recently published an article ‘7 Types of Companies You Should Never Work For’ - read that article and it is Geico in a nutshell.

    Advice to Management

    Geico has grown so fast it has drifted from its roots. Everyone is completely replaceable. Promote on merit versus who you know. Eliminate the MDP program- that is the biggest joke ever.


  4. Helpful (1)

    "Beware of the Claims Rep position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Woodbury, NY
    Former Employee - Claims Representative in Woodbury, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    None, horrible company to work for!

    Cons

    The worst company to work, save your time and apply for job at another company. As a claims rep your just micro managed way too much and very strict core metrics. There is no work/life balance, very stressful.


  5. Helpful (1)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Telecommunication in Chevy Chase, MD
    Former Intern - Telecommunication in Chevy Chase, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GEICO as an intern (More than a year)

    Pros

    Fun environment, food is okay

    Cons

    Mgt is sneaky, untrained, and unexperiened


  6. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Katy, TX
    Former Employee - Customer Service Representative in Katy, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    A job that pays the bills

    Cons

    - Benefits after 90 days
    - Medical benefits expire on the last day of employment. Geico does not permit employees to retain benefits for 30 days or until the end of the month like most employers! They only offer Cobra. The do not offer short term disability. Therefore, if you have a medical condition and have to be out for a period of time. Geico will force you to use your PTO and SICK time. Once that time is exhausted, you will not get paid. You will also be responsible for paying your biweekly premium to retain medical insurance. Just because people have a degree, does not mean that they are capable of managing people. Most of the supervisors that I had lacked people skills.

    Advice to Management

    Provide efficient and effective training! Reduce the amount of times that you say "We are the low cost provider" when you are questioned about policies and extending policy coverage (i.e Field Inspections) to policyholders.


  7. Helpful (3)

    "not like other offices..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rathernotsay in Richardson, TX
    Current Employee - Rathernotsay in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 10 years)

    Pros

    The company has good employees and high standards but this region is awful

    Cons

    Promotions given to low performers because as management has advised "they will take orders/listen" and management is promoted just because they have degrees with no interest in learning what they are there to manage..top performers or individual thinkers who bring to attention to issues are isolated and bullied..if you just want a paycheck and can handle the environment this is the place-not a place for a career anymore except for the favorites. Parking is terrible. Co-workers will make fun of peers and gossip often. Very few adhere to policies and procedures but only few are held accountable.

    Advice to Management

    none because they know everything and don't listen anyway

  8. Helpful (1)

    "No support"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time

    Pros

    Stable, decent pay, good benifits

    Cons

    They talk a lot about how they care for their associates but they honestly do no. There is a lack of support, specifically in claims. The Buffalo office has a real lack of leadership and focus in the claims department. Most of the managers and supervisors care but above the manager level there is 0 care about you or support. This office continues to get worse and worse from the morale standpoint.

    Advice to Management

    Care for your people


  9. Helpful (1)

    "Big Brother is WATCHING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time

    Pros

    The pay is okay for the amount of work you do.

    Cons

    You are always being monitored. You do not get bathroom breaks. If you spend too long working with a customer, you are going to get in trouble. Big Brother is always watching. They want you to be a robot.

    Advice to Management

    When you say you promote from within, you should look to promote the most qualified candidates. Several managers are horribly unqualified, but got the job based on tenure.


  10. "MDP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MDP in Buffalo, NY
    Current Employee - MDP in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Challenging. Other than that there is nothing that makes that company great. It's an awful place to start and grow your career. Everybody there is either waiting for their career to start at another company or waiting until they have enough money.

    Cons

    No communication. Just a number. Management thinks they are on top of the world. Do not treat people like people. Metric focused. Strict. Micro managing.

    Advice to Management

    Take a step back and start treating people how they deserve to be treated.


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