GEICO Reviews | Glassdoor

GEICO Reviews

Updated March 23, 2017
450 reviews

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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
241 Ratings

450 Employee Reviews

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  1. "Not what I expected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Indianapolis, IN
    Former Employee - Customer Service Associate in Indianapolis, IN
    Doesn't Recommend
    No opinion of CEO

    I worked at GEICO full-time (Less than a year)

    Pros

    Good Pay, 45 min lunches, floating holidays, promotes within

    Cons

    Micro managed, extremely numbers driven, lousy time-off policy, horrible customers


  2. Helpful (2)

    "It's just okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Chevy Chase, MD
    Current Employee - Systems Analyst in Chevy Chase, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at GEICO full-time (Less than a year)

    Pros

    Stable company, not likely to get laid off

    Cons

    Company seems stuck in the old days...Work/life balance doesnt exist..expectation is work is life and family second..No telework,micromanagement, stressful with unrealistic deadlines, weekend work expected with nothing in return

    Advice to Management

    Promote from within, allow flexible working arrangements


  3. Helpful (1)

    "Responsible for the complete assessment and disposition of the personal injury claims."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Injury Adjuster in Woodbury, NY
    Former Employee - Personal Injury Adjuster in Woodbury, NY

    I worked at GEICO full-time (More than a year)

    Pros

    Recipient of the Special Performance Award for the Management of the most active subrogation referrals and recipient of two Company Awards for Excellent Customer Service Performance.

    Cons

    Imbalance within the distribution of new and transfer files. Lack of interest from management to change issues with new program used, which lead to a decline in productivity.

    Advice to Management

    Less micromanaging of employees. Dividing workload evenly to produce better performance from employees.


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  5. "SIU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SIU Investigator in Field, NM
    Current Employee - SIU Investigator in Field, NM
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 10 years)

    Pros

    Profit sharing when available. Had great insurance before Obama care. Not so much now. Nothing else to remark on at all.

    Cons

    Pay is low for the industry, benefits package suffered from Obama Care. Workload extremely high. Limited opportunities for advancement depending of position amd Region. Don't take a sick day, ever.


  6. "PIP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at GEICO full-time

    Pros

    Career Advancement and Profit Sharing

    Cons

    No Work/Life Balance. If you call out sick it goes against your dependability which is silly. Micromanaging isn't always a good and can hinder relationships.

    Advice to Management

    Focus on trying not to have such a high turnover and look for ways to improve work/life balance. Doesn't make sense to train someone for months only to have them leave after a few months on the job.


  7. Helpful (1)

    "It's not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Virginia Beach, VA
    Current Employee - Sales Representative in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GEICO full-time

    Pros

    Training is the best part but I would say watch your back when on the floor. Benefits are so-so but have to wait 90 days to receiving them. It's a call center job so not for everyone but has some incentives for sales but be mentally prepared to make calls all day for 8hrs. It's a corporate job so "branding" is based off how well you are doing or how much you are liked. If you don't have a life outside of work this is perfect.

    Cons

    Very cliquish and high school mentality. Nothing is just kept between you and your colleagues. Somehow everything gets back to management. They are number driven. Many people are just surviving on energy drinks, Adderall, Xanax and junk food. Not the healthiest environment with the stress and sitting down for 8hrs.

    Advice to Management

    See people as people and not just be number driven. There is a reason there is a high turnover rate.


  8. Helpful (1)

    "ERS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Macon, GA
    Current Employee - Anonymous Employee in Macon, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GEICO full-time (Less than a year)

    Pros

    Pay, benefits, awesome training, family environment.

    Cons

    Micromanage all the time. Everything is a number game. Promotions and new positions are for people who know how to be best friends with supervisors.

    Advice to Management

    Give the employees a break. Don't hound when someone needs a breather after being on the phone non stop.


  9. "Hard sell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time

    Pros

    Good people for the most part. Very young employees and management

    Cons

    They burn through employees because of the strict rules for delivering message.

    Advice to Management

    Figure out how to keep employess


  10. Helpful (1)

    "Glass Ceiling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Attorney in Miami, FL
    Former Employee - Staff Attorney in Miami, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Great work/life balance and good holidays.

    Cons

    You reach a glass ceiling.


  11. Helpful (1)

    "Okay but not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time

    Pros

    Was able to obtain my license internally.

    Cons

    Once obtaining the license was place on the floor and didn't have enough staff members to help new employee assimilate to working on the main floor.



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