GEICO Reviews | Glassdoor

GEICO Reviews

Updated May 27, 2017
724 reviews

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3.0
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
388 Ratings

724 Employee Reviews

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Pros
Cons
  • No work life balance not competitive salary (in 116 reviews)

  • Have to love working at a call center (in 128 reviews)

More Pros and Cons

  1. "Aims to be mediocre."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Modeling Analyst in Chevy Chase, MD
    Current Employee - Product Modeling Analyst in Chevy Chase, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    There's little stress. You basically play on your phone all day. You never take work home. Good area. Having a parking spot is nice.

    Cons

    No telecommuting. No YouTube or Spotify (they block that on the company firewall). Can't start later than 9. Projects are boring. For profit cafeteria. Building the age of my grandma.


  2. "Overall not a bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in North Woodbury, NJ
    Current Employee - Sales Associate in North Woodbury, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Great benefits package. The coaching they give is helpful, they do everything in their power for you to succeed.

    Cons

    Not much room for growth, morale in the office is not great.


  3. "TA2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TA II in Macon, GA
    Former Employee - TA II in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent pay and benefits for employees

    Cons

    Long hours and stressful desk job

    Advice to Management

    Understanding of stressful conditions.


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  5. "PIP Liability Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Lakeland, FL
    Former Employee - Claims Adjuster in Lakeland, FL
    Doesn't Recommend
    Approves of CEO

    I worked at GEICO (More than 5 years)

    Pros

    My co-workers were the best thing about working at GEICO

    Cons

    Overworked and underpaid. Unrealistic expectations


  6. "Room to rise, but high pressure environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Fredericksburg, VA
    Current Employee - Supervisor in Fredericksburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than 5 years)

    Pros

    Large and Stable company. Good benefits package

    Cons

    Very high pressure environment. Unrealistic expectations

    Advice to Management

    Take the time to think before setting unrealistic expectations.


  7. "Claims supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Supervisor in Lakeland, FL
    Current Employee - Claims Supervisor in Lakeland, FL
    Neutral Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than 8 years)

    Pros

    A lot of promotional opportunity in Lakeland, up to a certain point.

    Cons

    Unrealistic workload at every level of claims. Lack of concern for a fair work and home balance. Focus has gradually shifted from quality work to straight productivity.

    Advice to Management

    Increase the salaries for all claims associates and not just the minimums at each level, so we can keep the experienced adjusters and attract new talent from other carriers. Increase staffing so we can have a more managable workload and get back to quality work versus "top sheeting".


  8. Helpful (1)

    "Subrogation Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 10 years)

    Pros

    great benefits except no maternity leave

    Cons

    micromanagement, childish environment, lack of structure, no balance between work and home, I enjoyed my time there for many years, towards the end it was too much work not enough pay, continously asked employees to do more more and more work but never truly compensated employees for what they were asking of employess

    Advice to Management

    not everyone with a degree can be in management or supervisory positions, somethings cannot be taught in a classroom, sometimes an employee with tenure has better experience and definitely more knowledge then a new hire off the street, step up your current employees,


  9. "Internet Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakeland, FL
    Former Employee - Anonymous Employee in Lakeland, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 8 years)

    Pros

    I worked there for 8 years. Great benefits. Excellent team of people. The workload can be a lot depending on work schedule. Prepares you to excel with other companies because nearly every position in the Service department is a hybrid.

    Cons

    Everyone is micromanaged and it impacts the morale at times.

    Advice to Management

    GEICO is great because they set high standards. Try cultivating a truly relaxed environment - not the appearance of one. The micromanaging is like none I've ever experienced.


  10. "Call center environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Service Representative in Poway, CA
    Former Employee - Claims Service Representative in Poway, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (Less than a year)

    Pros

    Great pay, great benefits! Training is great, it breaks down what is expected and what you'll be graded on when you start the position. Night time difference was amazing for starting out.

    Cons

    Childish employees, managers do not address unprofessional employees. Your calls will be micromanaged and even when the customers are hostile or unreasonable you must meet company standards, management does not take in account unreasonable customers. The environment was a bit like high school.

    Advice to Management

    Professionalism. When an employee speaks unprofessionally to the group, it should be addressed.


  11. Helpful (1)

    "sales agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodbury, NY
    Former Employee - Anonymous Employee in Woodbury, NY
    Neutral Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 5 years)

    Pros

    job stability, potential growth, profit sharing

    Cons

    micro management, poor communication,


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