GEICO Reviews | Glassdoor

GEICO Reviews

Updated July 17, 2017
668 reviews

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4.0
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
448 Ratings

668 Employee Reviews

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Pros
Cons
  • No work life balance not competitive salary (in 120 reviews)

  • Have to love working at a call center (in 130 reviews)

More Pros and Cons

  1. "Not bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Damage Adjuster in Phoenix, AZ
    Former Employee - Auto Damage Adjuster in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Freedom. Ability to write acurate estimates. Meet new people. Training is best in class. Traveling.

    Cons

    TOTAL LOSSES. Expensive benefits. Amount of work. Recorded phone calls. Customer service surveys affecting pay.

    Advice to Management

    Get rid of the metrics, make things easier, dont make everything a numbers game. Dont record phone calls, and also basically make us read from a script and score us. Have specific people deal with total loss paperwork, hard enough trying to write estimates everywhere and than try meet someone to fill out paperwork. Increase the pay, other companies pay more and require less work. Give employees credit cards for when they travel, makes it easier than the current method for all parties. You can download an app, than when you use your card, take a pic of the receipt upload it for review. Instead of taping 6 receipts to a paper, photocopying, and than faxing. Saves time and paper. Take advice from employees.


  2. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Underwriting Analyst in Chevy Chase, MD
    Former Employee - Lead Underwriting Analyst in Chevy Chase, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Challenging work, there was lots of room to grow and learn. I liked that there are opportunities to explore different departments and jobs internally

    Cons

    In my dept Sr. Management was long tenured which left few opportunities to advance. Many colleagues either left or transferred to other departments

  3. "Inbound Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Representative in Lakeland, FL
    Former Employee - Insurance Sales Representative in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 10 years)

    Pros

    Great pay and benefits. Profit sharing check is guaranteed every year and GEICO really loads up your 401K very fast. Very good product to sale and the price was always competitive. Great training also for new hires!!

    Cons

    Horrible sales managers who they refuse to fire. Very demanding where numbers is all they care about. Became very stressful over the years and led to burn out.

    GEICO Response

    Jun 21, 2017 – Branding/E-Recruitment Specialist

    Thank you so much for taking the time to review us! One of our main sources of pride comes from the fact that we are a company that invests in its associates in every aspect of their lives; we... More


  4. Helpful (1)

    "Great day at geico"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist in Virginia Beach, VA
    Current Employee - Retention Specialist in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 3 years)

    Pros

    When you first start, it's easy to increase your salary. Within my first year out of training I went from $15/hr to $20/hr. You just have to meet their requirements for each promotion. Great 401k, and profit sharing benefitsp.

    Cons

    After the first 3 initial promotions or pay increases, it becomes more difficult to increase salary. And moving into management and leadership positions can take years

    GEICO Response

    Jun 21, 2017 – Branding/E-Recruitment Specialist

    Thank you so much for taking the time to review us! It's clear that you've been able to take advantage of the wide opportunities for advancement within our service department. Yours is a great tale... More


  5. Helpful (2)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Decent pay , great benefits , great training

    Cons

    micro managed , stressful , no time away from phones


  6. "Decent Place Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Content Analyst in Washington, DC
    Former Employee - Digital Content Analyst in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO (More than 3 years)

    Pros

    Good work-life balance, nice people, decent benefits

    Cons

    pay isn't great, tech training isn't easy to get


  7. "Geico Corporate Headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chevy Chase, MD
    Current Employee - Anonymous Employee in Chevy Chase, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (Less than a year)

    Pros

    Great culture, good opportunities to move up and around within company, semi-flexible workday (must be in from 9-3) but can do the rest of your 8.5 earlier or later.

    Cons

    Standard 2 week PTO, low cost provider so don't expect any fancy things that aren't deemed necessary

    Advice to Management

    Continue to adapt and be open-minded about future changes to the company.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Systems Analyst in Macon, GA
    Current Employee - Applications Systems Analyst in Macon, GA
    Recommends
    Positive Outlook

    I have been working at GEICO full-time (More than 5 years)

    Pros

    Profit sharing, plus a friendly work environment.

    Cons

    Salaries are not competitive enough to keep talent here.


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative IV in Woodbury, NY
    Current Employee - Sales Representative IV in Woodbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 5 years)

    Pros

    Opportunity to make a lot of money. Raises are consistent and in the early years of working in the Sales Department can be quite large. You get rewarded for doing well and in the first year I received raises totaling over $12,000. However, these raises get smaller the longer you are with the company. The company is very diverse and encourages diversity. Profit Sharing each year is also a nice perk, along with tuitions reimbursement and great health benefits.

    Cons

    Micro -Management
    Stressful Goals
    Constant Changes
    Hire outside of company for certain management positions.

    Advice to Management

    There are current employees who are more than equipped to take management positions. Perhaps encouraging and supporting current employees to be promoted should be considered. The morale is often down when you have your Supervisor or Manager asking you questions, when they don't have true knowledge of the job and are your superiors.


  10. Helpful (1)

    "Bodily Injury Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bodily Injury Claims Adjuster in Macon, GA
    Current Employee - Bodily Injury Claims Adjuster in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 3 years)

    Pros

    Salary and benefits. Strong team environment. Abundant opportunities for professional growth and job advancement. Constant feedback and development. Open door policy. Present management.

    Cons

    The workload is very heavy. Employees must be willing to work long hours in order to manage the continued growth.


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