GEICO Reviews | Glassdoor

GEICO Reviews

Updated May 27, 2017
2,587 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
1,579 Ratings

2,587 Employee Reviews

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Pros
Cons
  • No work life balance not competitive salary (in 116 reviews)

  • Have to love working at a call center (in 128 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Human Resource Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resource Specialist in Fredericksburg, VA
    Former Employee - Human Resource Specialist in Fredericksburg, VA
    Recommends
    Approves of CEO

    Pros

    The department within the company has great benefits, managers, director and coworkers. Celebrated our victories as a team.

    Cons

    Promotional advancement within the department is difficult because once someone has a good job, they tend not to leave


  2. "GEICO Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time

    Pros

    A great stable company w/ the best training in the industry

    Cons

    High call volume.. seconds between each call.. no time to think or breathe.. extremely stressful..


  3. "Aims to be mediocre."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Modeling Analyst in Chevy Chase, MD
    Current Employee - Product Modeling Analyst in Chevy Chase, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    There's little stress. You basically play on your phone all day. You never take work home. Good area. Having a parking spot is nice.

    Cons

    No telecommuting. No YouTube or Spotify (they block that on the company firewall). Can't start later than 9. Projects are boring. For profit cafeteria. Building the age of my grandma.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Overall not a bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in North Woodbury, NJ
    Current Employee - Sales Associate in North Woodbury, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Great benefits package. The coaching they give is helpful, they do everything in their power for you to succeed.

    Cons

    Not much room for growth, morale in the office is not great.


  6. "claims adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    decent pay
    onsite amenities
    people
    credit union on site

    Cons

    call center
    schedules
    managers expectations too high


  7. "Won't live up to your expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Designer in Chevy Chase, MD
    Former Employee - Digital Designer in Chevy Chase, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    - Well-known company with famous ads
    - Profit sharing program
    - Good health care benefits

    Cons

    - Lack of diversity in executive leadership. Just a bunch of old white men.
    - Anti-sharing culture; don't expect to be able to talk at conferences, local meetups, or to universities. The brand of toilet paper used might even be proprietary knowledge...
    - Dull culture. GEICO doesn't do anything to make the place fun
    - Lots of Hippos (highest paid person's opinion)
    - Not flexible to allow remote employees

    Advice to Management

    Create a collaborative culture. Allow the employees to guide more of the decisions and don't micromanage or allow execs to dictate design direction.


  8. "Attorney"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No billable hour requirements for attorneys

    Cons

    Not enough support staff to help caseload

    Advice to Management

    Hire more staff to help attorneys


  9. "TA2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TA II in Macon, GA
    Former Employee - TA II in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent pay and benefits for employees

    Cons

    Long hours and stressful desk job

    Advice to Management

    Understanding of stressful conditions.


  10. "Senior Systems Analyst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time

    Pros

    The company has a collaborative team environment and there are opportunities for exposure to different functions with the organization. The company has a profit sharing program that has averaged about 20% of salary over the past 10 years.

    Cons

    The base compensation is below market value.


  11. Helpful (1)

    "Grads BEWARE!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GEICO full-time

    Pros

    If you're looking for a mediocre call center job & in a shabby environment, this is it!

    Cons

    The MDP program (or whatever they will re-name it to next to escape negative connotations) is completely misleading. They will advertise it as an opportunity to advance to management, for what really is just a call center job. Most supervisors who have been there any length of time have no real formal education and operate at a 6th grade reading level. Anyone who has a real education or respectable background will not be around long, because they soon realize what a limited and partial environment it is. The only "opportunity" you will have is to gather experience then move on up and out. The turn over rate is ridiculously high as well because at the end of the day, it's your common call center job. I'm certain you're better off working at Starbucks, because at least you can by-pass a gossipy, uneducated, favoritism-based environment.

    Advice to Management

    Learn to manage people, not employee #'s.
    Manage employees in a way that complies with HR: Rude language, aggressive language, superiority, bullying/intimidation.
    Discourage obvious favoritism.


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