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GEICO Reviews

Updated January 19, 2018
2,983 reviews

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3.3
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
1,797 Ratings

2,983 Employee Reviews

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Pros
Cons
  • Work/life balance is non-existent (in 139 reviews)

  • Have to love working at a call center (in 143 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (45)

    "Geico Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time

    Pros

    Geico is overall a good company. If you work hard, you will be rewarded in the form of raises, more favorable shifts, and promotions. At the entry level, each supervisor is assigned to about 9 employees, so you can have more individualized attention. With that being said, there are also sup's all over the floor so if yours is busy, another is happy to help. The environment is friendly, often having parties and contests to boost office morale. Pay is good, benefits are excellent

    Cons

    Very micro managed, very strict metrics (but everything is layed out in front of you so its not unexpected) some unfavorable shifts. Not a lot of work/life balance, you clock in and go go go until you clock out, can be stressful.

    GEICO Response

    Aug 28, 2017 – Branding/E-Recruitment Specialist

    Thank you so much for taking the time to review us! One of the things that we pride ourselves on is that our associates are truly devoted to creating a caring, family-like atmosphere. The job is... More


  2. "Application Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Analyst in Chevy Chase, MD
    Former Employee - Senior Applications Analyst in Chevy Chase, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Benefits, Cafeteria, Location, Discounts, Games

    Cons

    Traditional corporate environment. Does not value knowledge and the work you do. You coming to work at a certain time and leaving at a certain time is much more important than the job you do.

    Advice to Management

    They probably won't listen since the managers are over 70 years old.

  3. "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Virginia Beach, VA
    Former Employee - Insurance Agent in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Great training and support during first month or so on phones. After that, very hard to find a manager for assistance and forget about it if the customer wants to speak to one.

    Cons

    Micromanaged down to the time you spend in the bathroom, goals that contradicted each other, management not always friendly.


  4. "Product Modeling Analyst II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Modeling Analyst II
    Current Employee - Product Modeling Analyst II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    Great work-life balance (no overtime). Positive team environment, but also opportunity to grow as an individual. Opportunity to move up within company, as they like to promote from within. Profit sharing provides great contributions to retirement funds.

    Cons

    Cost of living in area is quite high. Teleworking is limited to a few days per year.

    Advice to Management

    Continue offering promotional opportunities and salary reviews at regular intervals. Shows the analysts they are valued.


  5. Helpful (1)

    "Claims Liability Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at GEICO full-time

    Pros

    - you play games during training

    Cons

    - training classes are useless
    - promotes employees too quickly into positions they have no idea what they are doing
        - many supervisors have no idea what they are doing
    - rampant favoritism
    - quantity over quality


  6. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at GEICO full-time

    Pros

    1. Decent training
    2. Great management
    3. Benefits- good

    Cons

    1. Do the same thing every day
    2. No Growth
    3. Potential to be promoted is small


  7. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time

    Pros

    Great starting pay, professional atmosphere

    Cons

    Wish the schedule could be more flexible

  8. "Mostly positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    Good pay, good benefits, growth

    Cons

    heavy work load, micro management


  9. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    Pay, benefits and fellow associates.

    Cons

    The policyholders and feeling like you have to babysit them instead of educate them on insurance. Being micromanaged.

    Advice to Management

    Give your representives a break. We are the foot soldiers that bear the brunt of the abuse that Geico's policyholders so willingly give. Have more team building activities to Increase moral. Offer classes that teach policyholders about basic insurance and proration. Give associates longer lunches. Make sure that there is enough help on the floor. Especially on Saturdays. If associates have to be in on saturdays make sure they don't have to hunt for help. Your coverage map doesn't help if those people aren't at their desk or if they are but helping 12 other associates.


  10. Helpful (2)

    "Don't Make This A Long Term Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Secretary in Tampa, FL
    Current Employee - Legal Secretary in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GEICO full-time (Less than a year)

    Pros

    Profit Sharing
    Stability
    Hours (Depending on your position)

    Cons

    Terrible Management
    Non Competitive Pay
    Unrealistic Work Expectations
    Incredibly High Turnover

    Advice to Management

    Take a damn management class outside of the Geico world. Geico does NOT properly train their associates to become proper supervisors. Associates are overworked, undervalued and told to "just deal with it".


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