GENBAND Reviews | Glassdoor

GENBAND Reviews

Updated April 12, 2017
29 reviews

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4.0
Star Star Star Star Star
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GENBAND President, CEO, & Chairman David Walsh
David Walsh
9 Ratings

29 Employee Reviews

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Pros
  • Great Company to work for, can work from home when needed (in 10 reviews)

  • Some great people still around and fun to work with (in 8 reviews)

Cons
  • Very little priority to work/life balance (in 4 reviews)

  • Enthusiast got quickly lost when transition from Nortel to Genband was completed and quarterly rounds of lay offs started to take place (in 4 reviews)

More Pros and Cons

  1. "Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Dallas, TX
    Former Employee - Customer Service in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GENBAND full-time (More than 10 years)

    Pros

    Great company and great talent & location

    Cons

    Downturn in economy leading to layoffs

    Advice to Management

    Keep up the message and communicate


  2. Helpful (1)

    "Ventraq"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Saint Louis, MO
    Former Employee - Software Developer in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GENBAND full-time (More than a year)

    Pros

    Coming into the job market, this place helped prepare me for my future.
    If I ever got stuck on a problem, my senior programmer would help me out, however, he helped me by giving me hints in the right direction, not by solving the problem itself.
    Promotion came easily.

    Cons

    I was told that this company was based on inspired innovation, however, when I innovated, I was told to go back to my original work.
    Takes a long time to move from just fixing bugs to creating new features.
    Low pay.

    Advice to Management

    Give your new employees room to grow. Instead of giving them the same task over and over, let them expand their range and find out what they are good at.


  3. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Frisco, TX
    Former Intern - Intern - Hourly in Frisco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GENBAND as an intern (Less than a year)

    Pros

    Great access to management and very entrepreneurial feel.

    Cons

    Comp is not very competitive. Smaller firm comparatively. No full-time opportunity.

    Advice to Management

    None


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  5. "Change Management Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Change Analyst in Research Triangle Park, NC
    Former Employee - Change Analyst in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GENBAND full-time

    Pros

    Pay,Benefits and Friendships. Worklife balance was great. Flexible hours, with ability to work from home if needed.

    Cons

    Business was not doing well therefore layoffs were always occurring. Communication from Leadership was poor.

    Advice to Management

    Be upfront and honest with employees.


  6. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Recommends

    I worked at GENBAND full-time (More than a year)

    Pros

    Good company with good benefits.

    Cons

    Missing expertise in some areas with key employees being split to other companies from Nortel.


  7. "Worked at Genband in Raleigh NC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Engineer - TekSystems Consultant in Raleigh, NC
    Former Contractor - Software Engineer - TekSystems Consultant in Raleigh, NC
    Neutral Outlook
    No opinion of CEO

    I worked at GENBAND as a contractor (More than a year)

    Pros

    Easy parking, good people, cafeteria on site meant not having to go out for lunch, break rooms with free coffee and a fridge for folks who bring their lunch.

    Cons

    Certain amount of tension caused by uncertainty of upper level managements direction. This many have changed by now as the tension occurred as there was a transition in leadership.


  8. Helpful (1)

    "nice people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Billerica, MA
    Former Employee - Anonymous Employee in Billerica, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GENBAND (More than a year)

    Pros

    great team, great leaders. Good length vacation and company closing during Christmas break.
    Good pay. GENBAND day of service is great event.

    Cons

    Company is squeezing money out of everything, otherwise it must go. Medical benefits are very expensive.


  9. "Systems Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Designer in Plano, TX
    Current Employee - Senior Designer in Plano, TX
    Recommends
    Positive Outlook

    I have been working at GENBAND full-time (More than a year)

    Pros

    Good benefits. Ability to work from home as needed.

    Cons

    Can get pidgeon-holed in job function.

    Advice to Management

    Be more attuned to worker's desired career path.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Revenue Accountant in Frisco, TX
    Current Employee - Senior Revenue Accountant in Frisco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GENBAND full-time (More than 3 years)

    Pros

    The work environment is great. The people are great. There are a lot of opportunities to get involved in the community and chances to get to know coworkers. Great family friendly environment.

    Cons

    It is hard to move up or around the Company at this time. I think they are working on creating work rotations from within but right now the turnover is higher than it needs to be do to the Company not giving opportunities for growth and advancement.

    Advice to Management

    Create better career paths. Need more internal job postings to allow smart and hard working individuals the opportunity for growth and advancement. You will have a more knowledgeable and committed workforce.


  11. "GENBAND is a fast paced and exciting company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Manager in Raleigh, NC
    Former Employee - Sales Operations Manager in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GENBAND full-time (More than 3 years)

    Pros

    People, leadership, market position. GENBAND's focus on R&D drives new market opportunities and positions GENBAND to remain a leader in its segment.

    Cons

    Shrinking telecommunications market which keeps GENBAND in a consolidation vs, growth mode, competitors are plentiful in many of software and hardware products that GENBAND offers.

    Advice to Management

    Continue to find ways to outpace the competition



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