GM Financial Reviews

Updated May 28, 2020

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2.9
49%
Recommend to a Friend
65%
Approve of CEO
GM Financial President & CEO Daniel E. Berce (no image)
Daniel E. Berce
145 Ratings
Pros
Cons
More Pros and Cons
  1. "Easy going managers and great environment"

    5.0
    Current Employee - Software Development Engineer in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GM Financial full-time for less than a year

    Pros

    -managers are communicative -good pay and benetifts -can learn many things on the job -encourages growth and training

    Cons

    -undergoing a massive technological transition -working with non IT background people

    GM Financial2019-11-18
  2. "3/5 stars"

    4.0
    Former Employee - Consumer Service Representative in San Antonio, TX

    I worked at GM Financial part-time

    Pros

    Bonuses and clean environment. Starting pay is good.

    Cons

    Managers aren't always quick to help.

    GM Financial2020-05-28
  3. "Excellent place to work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GM Financial full-time for more than a year

    Pros

    Flexible schedule, tuition reimbursement, good benefits.

    Cons

    Not much room for advancement.

    GM Financial2020-05-05
  4. "Overall a good place to work."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GM Financial full-time for more than 5 years

    Pros

    Good group of people to work with.

    Cons

    Inconsistent direction and lack of communication from executive leadership.

    Continue reading
    GM Financial2020-05-04
  5. "Get to know people"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AML Compliance Analyst in Arlington, TX
    Recommends

    I worked at GM Financial full-time for more than 10 years

    Pros

    They provide a living wage and a decent benefit package

    Cons

    Promotion and job security is heavily dependent upon who you know.

    GM Financial2020-04-29
  6. "Employers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technologist in Arlington, TX
    Recommends
    Neutral Outlook

    I have been working at GM Financial full-time for more than a year

    Pros

    Very good department. Management tried to put things in place to help employees

    Cons

    Benefits could use some improvement.

    Continue reading
    GM Financial2020-04-28
  7. "Bad Management and Poor Use of Resources"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director Finance in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GM Financial full-time for more than 5 years

    Pros

    No one it trying to make anything better, so work is easy. Pay compared to work that is required is good.

    Cons

    Ridiculous overstaffing to support busy work and overcome bad management. Political games rule the day amongst longtime, uncreative managers at all levels.

    Continue reading
    GM Financial2020-05-26
  8. "Good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Team Lead in Chandler, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GM Financial full-time for more than 10 years

    Pros

    Positive leadership that really cares

    Cons

    Can be a stressful environment

    GM Financial2020-04-20
  9. Helpful (2)

    "Data Scientists and Economists be Warned"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Scientist in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GM Financial full-time for more than a year

    Pros

    Starting pay, an annual bonus, and PTO. Starting salary was decent but there was little upside unless you engaged in excessive brown nosing to gain the trust of senior management. Smart and dedicated analysts committed to timely and quality products, often with little input from management.

    Cons

    Leadership/Management: No leadership and plagued by inept managers from top to bottom. The group was run from a top down approach by two senior managers who wanted things done their way, no questions asked. They were completely out of touch with how dysfunctional the group was. Senior managers had no technical background, so they fundamentally did not understand the day to day operation of the team. Middle managers sycophantically carried out their requests, without really understanding/thinking through the necessary steps, offering no valuable suggestions of their own or providing any realistic expectations when it came to deadlines. This disconnect among management created a chaotic working atmosphere where analysts would get vague/conflicting directions and led to constant miscommunication and errors. Middle managers were yes-men. Their understanding of the business was superficial at best. They lacked any sort in-depth technical skills, business expertise, or soft skills. It was obvious they were hired because of loyalty and favoritism rather than competence/talent. Middle managers did not review code with analysts because they were technically incompetent. Their lack of business expertise hindered the potential professional development of analysts. Tl:dr – good ole boys club of inept managers. Culture: Analysts were treated as resources rather than an investment. There was no formal/informal training for new analysts. Professional development in general was not a priority for this group. Analysts were not given any background into the projects they were working on and were blatantly left out of related meetings. Requests from management were often vague and undefined. It was up to the analyst to work through any potential obstacles and defend their work to management. Managers did not want to deal with any “problems”, they just wanted the work done. People were generally dissatisfied with the work environment. The group lacked any structure, which created a vacuum where middle managers/analysts were blatantly jockeying to get into favorable positions with senior managers. Managers and analysts were often late and unprepared for meetings. Analysts did not engage in meetings because their suggestions were often disregarded, so most meetings ended up being an awkward waste of time. This was also apparent in “anonymous” surveys, which showed analysts were generally dissatisfied with culture/management/lack of training/etc. Tl:dr – analysts treated as resources instead of investments, no structure due to lack of leadership, widespread employee dissatisfaction. Takeaway: If you are not genuinely interested in auto finance and not willing to engage in extensive brown nosing, then this is not the right place for you! Consider this group only if you do not have any other options. The FIRST and ONLY priority of this group was understanding and answering business questions. Technical skills, communication skills, teamwork and work ethic were not valued. Many talented people left the group citing similar concerns and there was no honest attempt by management to improve the situation.

    GM Financial2020-05-19
  10. "Looking for New Home"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Procurement Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GM Financial full-time for more than 8 years

    Pros

    can have a good bonus

    Cons

    the negative work environment is stressful

    Continue reading
    GM Financial2020-04-02
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