GM Financial Reviews | Glassdoor

GM Financial Reviews

Updated May 18, 2018
191 reviews

Filter

Filter

US - All CitiesFull-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Daniel E. Berce
104 Ratings

191 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance is good as well (in 26 reviews)

  • Great benefits and the hr team really cares about you (in 21 reviews)

Cons
More Pros and Cons

  1. "Upward Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Funding Specialist in Arlington, TX
    Former Employee - Funding Specialist in Arlington, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GM Financial full-time (More than 3 years)

    Pros

    The company had a an overall positive environment. Workers would help each other become great.

    Cons

    There's a lack of promotion unless you are part of the circle. No matter how great of a job is done it's about who you know.


  2. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in Arlington, TX
    Former Employee - Call Center Customer Service Representative in Arlington, TX
    Recommends

    I worked at GM Financial (Less than a year)

    Pros

    Great benefits, loved that they actually train you for the position

    Cons

    Trying to get anyone to look at your resume and get back to you is a nightmare. I’ve tried applying to numerous positions that I qualify for and I’m constantly being overlooked. The recruiters don’t read resumes

    Advice to Management

    The management is awesome but the recruiters need to actually look at resumes and try replying to people

  3. Helpful (1)

    "MIxed Bag but Overall a Good Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Fort Worth, TX
    Current Employee - Supervisor in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at GM Financial full-time (More than 5 years)

    Pros

    - Large company so there are lots of different departments to work with and people to get to know
     - Overall the management does value and act on employee feedback. Programs like work from home, tuition reimbursement, casual dress code, etc have been added upon request
     - Working hours are very reasonable, very few extra hours required
     - Benefits are pretty good, 401k match, decent vacation

    Cons

    - As with most large companies all of the different departments can operate in their own silo and communication can be difficult between groups.
     - Communication doesn't always filter down from management very efficiently. More often than not you'll learn more talking to other groups.
     - Despite their size it's still a growing company and they have all the growing pains (new employees in all departments, implementation of new systems, lack of procedures because of the previous two)
     - Salary is average at best upon hire, but if you're promoted internally you will be underpaid

    Advice to Management

    - They need to do more market increases, especially for employees who were promoted internally. Reward your high achievers instead of severely underpaying them.
     - Continue to work on communication, especially all the way down the ladder.


  4. "Good People Repetitive Day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ

    Pros

    The group of people is fun, like a work family.

    Cons

    Same calls over and over again and in many cases you can't really help the customer.


  5. Helpful (1)

    "Corporate Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Recruiter in Fort Worth, TX
    Former Employee - Corporate Recruiter in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GM Financial full-time (More than 3 years)

    Pros

    - Great Flexibility/work-life balance
    - Little micromanagement, lots of autonomy
    - Very casual culture
    - GM Brand makes selling the organization very easy
    - Great Benefits

    Cons

    - Compensation is the biggest disappointment.. Extremely underpaid for the vast amount of work and business groups that you support, especially if you focus on technical roles. Depending on your years of experience, the organization pays 10k-20k UNDER market value including total compensation.

    - Room for growth on the HR side is extremely limited due to stated lack of budget and/or lack of progression positions.

    Advice to Management

    GM Financial is an excellent organization with truly great benefits, culture and people. However, for an organization that performs so well financially, it is surprising how tightly the wallet is kept closed for career progression. Outside of HR, I have seen 20-30% pay increases approved due to promotion or the business not wanting to lose their top talent. Unfortunately, I feel that the same isn’t felt within HR and that leadership would rather lose top talent instead of taking care of your top performers with adequate pay/career progression. Advice: don’t reward your rock stars by taking on more work from the under-performers while not increasing your A Team’s salaries. I’m afraid that the company will continue to lose top talent unless this is addressed.


  6. "Analisty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Detroit, MI
    Current Employee - Analyst in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GM Financial full-time (More than 3 years)

    Pros

    Good place to work as in general the co-workers are very helpfull

    Cons

    Top much leaders with different ways what os extremely confuse

    Advice to Management

    A standard way to do the things and recognition for the employees


  7. "Funding Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Funding in Arlington, TX
    Former Employee - Funding in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GM Financial part-time (More than a year)

    Pros

    Awesome experience, nothing bad to say at all.

    Cons

    I have no cons for this position.

  8. "Credit Analyst -- Raleigh Credit Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Raleigh, NC
    Current Employee - Credit Analyst in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GM Financial full-time (More than a year)

    Pros

    stable, analytics, work from home

    Cons

    micromanaged, high productivity expectations, flexible hours but working a full 8 hours.

    Advice to Management

    Work hours moved to 9-5 without need to clock out for lunch.


  9. Helpful (2)

    "Collections Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Arlington, TX
    Current Employee - Collections Representative in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at GM Financial full-time (More than a year)

    Pros

    Working hours Healthcare Training Snacks Flexible lunch hours

    Cons

    Pay
    Culture of hostility
    Bonus
    Work ethics
    Unprofessional TLs and upper management
    Comprehension levels of TLs and coworkers

    Advice to Management

    Do better, pay better, listen better, and don’t be apart of the bullying culture that is promoted on the floor.


  10. "Great time at GM Financial's Summer Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern Credit Analyst in Alpharetta, GA
    Former Employee - Intern Credit Analyst in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GM Financial full-time (Less than a year)

    Pros

    - Mentored summer program
    - Tons of responsibility - even as an intern I was offered different projects to manage
    - Paid travel time
    - Weekly performance assessment. With these informal conversations with your manager, you'll always see where there's room for improvement

    Cons

    - Punching clock can get tiring

    Advice to Management

    I felt welcome and assisted throughout the summer. Keep doing what you are doing!


Showing 212 of 366 reviews
Reset Filters