GM Financial Reviews | Glassdoor

GM Financial Reviews

Updated February 15, 2019
240 reviews

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3.0
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Daniel E. Berce
119 Ratings

Employee Reviews

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Pros
  • "Work-life balance is not only dependent on individual Managers but is encouraged institutionally" (in 34 reviews)

  • "Location is nice, people are great" (in 16 reviews)

Cons
  • "The schedule offers no work/life balance" (in 12 reviews)

  • "Very little room for advancement unless you have been with the company for several years" (in 11 reviews)

More Pros and Cons

  1. "Pretty good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Customer Service Representative in Arlington, TX
    Current Employee - Bilingual Customer Service Representative in Arlington, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GM Financial (Less than a year)

    Pros

    Management listens
    Good environment
    Company wants you to be involved

    Cons

    Don’t have any cons yet


  2. "Can be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX

    I have been working at GM Financial full-time (More than a year)

    Pros

    Benefits, bonuses in some departments.

    Cons

    Management and no room for advancement only lateral moves

  3. "Soul sucking job but company is ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Colkector in Chandler, AZ
    Current Employee - Colkector in Chandler, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at GM Financial full-time (More than a year)

    Pros

    They are good to their employees and have a great benefit package.

    Cons

    Team Leaders refuse talk offs on repo calls. No one is on the same page . Customers can be hard to work with and the name calling can be too much.

    Advice to Management

    Provide on going training . Stop humiliating staff with group call calibrations .


  4. "dealer relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer Relationship Manager in Philadelphia, PA
    Former Employee - Dealer Relationship Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GM Financial full-time (More than 10 years)

    Pros

    great benefits, nice coworkers, fast paced

    Cons

    very large company with multiple layers of maangement


  5. "CXO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at GM Financial full-time (More than a year)

    Pros

    Great benefits, good pay, casual environment

    Cons

    Poor management, no advancements


  6. "Old boys' club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook

    I worked at GM Financial full-time (More than 5 years)

    Pros

    flex time schedule, work/life balance

    Cons

    Too much politics, back stabbing and gossip around. They claim it’s such a great place to work and yet even HR covers their obvious violations. Pay is not that good either

    GM Financial Response

    Jan 31, 2019 – Social media manager

    Thank you for this feedback. We ask that if you see any violations of company policy, you report them to your leadership or through our hotline, or other available channels.


  7. Helpful (2)

    "Hostile work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Arlington, TX
    Former Employee - Team Leader in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GM Financial full-time (More than 5 years)

    Pros

    Laid backed approach to software development, nothing is ever in a hurry.

    Cons

    Technology and Infrastructure never left the 90s.
    Hostile work environment.
    Weak Senior Management.

    Advice to Management

    You are the problem.

  8. Helpful (1)

    "Horrible company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Arlington, TX
    Current Employee - Business Systems Analyst in Arlington, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at GM Financial full-time (More than 5 years)

    Pros

    Close to Fort Worth, Tx

    Cons

    The management has been there FOREVER. No room to grow unless you brown nose. HR does not support the employee and most of the management is racist. Salary is below standard in the industry. Rules only apply when management want them too and HR supports then at all costs.

    GM Financial Response

    Jan 24, 2019 – Social media manager

    We take this very seriously and would like to learn more. If you haven’t already, please report this to senior leaders or human resources.


  9. "Terrible Employer, Terrible Morals, Terrible job, Terrible Management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Seattle, WA
    Current Employee - Credit Analyst in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GM Financial full-time (More than 5 years)

    Pros

    None, well less than none because they will take your soul from you.

    Cons

    Everything. Entire company is corrupt, misleading, backstabbing and soul sucking. Corporate office is a sham and your local office (Seattle Credit Center) is a joke as well. Tough to tell what one is worse. Everyone in the office is looking for other jobs praying to get out of this company. The industry is dying making it hard to find other via work options. This place will suck the life out of you and use you for all you are worth. Then if that isn’t enough they will stab you in the back and take credit for any work you have done. Don’t work here unless you hate yourself and want to be mentally abused. You will be stuck in a dead end job with no options like me. Just an office full of bad management who is fake and doesn’t know what they are doing.

    Advice to Management

    clean house. top to bottom, Seattle credit center needs to be looked into asap


  10. Helpful (1)

    "Customer Service Representative I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative I in Chandler, AZ
    Current Employee - Customer Service Representative I in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GM Financial full-time (Less than a year)

    Pros

    Great work environment, tons of events, lots of volunteer work to help the community, great AVP’s who totally support your journey in this company. Great Team Leaders who really care about your growth and movement in the company. Benefits and pay are great as well!

    Cons

    I have been there for 5 months and I honestly don’t have any cons at this time. I truly support and love the company I work for. They support me in all I do.

    Advice to Management

    Keep doing great things!