GMAC Mortgage Reviews | Glassdoor

GMAC Mortgage Reviews

Updated July 16, 2017
58 reviews

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3.5
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Rating TrendsRating Trends
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GMAC Mortgage CEO, Ally Financial Michael A. (Mike) Carpenter
Michael A. (Mike) Carpenter
12 Ratings

58 Employee Reviews

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Pros
  • Great benefits, great pay, flexible, caring staff and managers (in 2 reviews)

  • Good Work life balance and a relaxed work atmosphere (in 2 reviews)

Cons
  • company was split up in 2013 and no longer exists (in 3 reviews)

  • The merger with GMAC Residential out of Pennsylvania pretty much destroyed that, and the mortgage melt down destroyed the company (in 2 reviews)

More Pros and Cons

  1. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GMAC Mortgage full-time (More than 10 years)

    Pros

    innovation, compensation,employee and management camaraderie , laser focus on customer service and concerns, voice of the customer group effectiveness, products and above average operations teams.

    Cons

    company ceased operatiins in 2008 thus is a company that should have survived tge funancial crisis melt down.

    Advice to Management

    reorganize, find tiur former employees and rebuild this phenomenal company, it is much needed in todays environment.


  2. "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GMAC Mortgage full-time

    Pros

    Large company flexible, holiday off

    Cons

    No bonuses, no raises, not enough holidays off

    Advice to Management

    give bonuses, give raises, give more holidays off

  3. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Horsham, PA
    Former Employee - Anonymous Employee in Horsham, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GMAC Mortgage full-time (More than 8 years)

    Pros

    Wonderful work atmosphere, great bosses and employees and everyone worked together and treated each other with respect and dignity. Also everyone tried to help the other worker in the department of they needed the extra help

    Cons

    To me there were non I always enjoyed working and going to work there.


  4. "Fun while it lasted"

    StarStarStarStarStar
    Former Employee - Relationship Manager in Fort Washington, PA
    Former Employee - Relationship Manager in Fort Washington, PA

    I worked at GMAC Mortgage (More than a year)

    Pros

    Great pay and acknowledgment of hard work and talent

    Cons

    company was split up in 2013 and no longer exists

    Advice to Management

    Don't have any advice.


  5. "Loan Portfolio Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at GMAC Mortgage part-time

    Pros

    Great co workers. Charlotte was a great place to hang out for a few months

    Cons

    Changed their name to Ally Bank

    Advice to Management

    Too bad you had to go BK..... aka "restructuring"


  6. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Statement Spread Analyst in Wilmington, DE
    Former Employee - Statement Spread Analyst in Wilmington, DE

    I worked at GMAC Mortgage full-time (More than a year)

    Pros

    Good benefits and working environment

    Cons

    Pay was low and low raises


  7. "Team Lead/Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Fort Washington, PA
    Former Employee - Team Leader in Fort Washington, PA
    Doesn't Recommend
    Positive Outlook

    I worked at GMAC Mortgage full-time (More than 5 years)

    Pros

    There is the potential of Growth opportunity

    Cons

    MInimal efforts made to assist customers in foreclosure

  8. "Good company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GMAC Mortgage full-time

    Pros

    Had a positive experience working at a local GMAC office. Great leadership but i'm sure every location is different! My leadership was great in making sure everyone understood their goals and need to meet them.

    Cons

    sometimes too many personalities, which could easily be angered.


  9. "Instructional Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructional Designer in Fort Washington, PA
    Former Employee - Instructional Designer in Fort Washington, PA

    Pros

    Great people, one of the best teams I've ever worked with
    Access to authoring technology and resources
    Strong leadership allowed us to focus on developing content with a minimum of distraction

    Cons

    Company was struggling financially
    Not a lot of room for career development


  10. "hope they"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Loved talking with people all over the country and helping them!

    Cons

    Lots of Noncompliance issues. Some shady people with no moral ethics.sad

    Advice to Management

    Follow the laws. Help people for long term benefits. Don't just look out for yourselves.


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