GNC Reviews in Chicago, IL | Glassdoor

GNC Chicago Reviews

Updated January 4, 2017
27 reviews

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Chicago, IL Area

2.9
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GNC CEO Michael Archbold
Michael Archbold
4 Ratings

27 Employee Reviews

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Pros
Cons
  • Don't really see upper management caring a whole lot about lower employees (in 112 reviews)

  • Too much stress to hit certain sales goals (in 101 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Geneva, IL
    Former Employee - Sales Associate in Geneva, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GNC (More than a year)

    Pros

    Good money for an hourly gig

    Cons

    Training and the numbers to hit kept changing


  2. "Okay job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    Pros

    You're your own manager
    Work alone so you can do what you want

    Cons

    Too strict on your "average dollar"
    Customers are rude and expect discounts
    Work 11 hour shifts alone
    Higher up people are unprofessional


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GNC full-time

    Pros

    Opportunity for advancement. Meeting great people. Constantly learning and helping people live better lives is rewarding. Discounts are great

    Cons

    Sales focus changes monthly. Inconstant message with regards to kpi. Inconsistent manager pay. Great managers working low volume stores do not make much. Sub par employees working at better stores make more money and commission.

    Advice to Management

    Do away with average dollar sale. Does not ensure consistent customer service. Change pay structure. Deliver consistent messages


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  5. "Ability to learn a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at GNC full-time (More than a year)

    Pros

    You have the ability to learn a lot during down time.

    Cons

    The pay is low for associates and managers.

    Advice to Management

    Interact with your associates more. Even on off days.


  6. Helpful (1)

    "full time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - General Manager in Arlington Heights, Cook, IL
    Former Employee - General Manager in Arlington Heights, Cook, IL
    Doesn't Recommend
    Negative Outlook

    I worked at GNC full-time (More than 8 years)

    Pros

    great job very. great atmosphere

    Cons

    very low pay, a for a teen ager

    Advice to Management

    please reconsider the pay struct er to a livable wage


  7. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GNC part-time

    Pros

    You can actually learn a bit about nutrition and supplementation, and almost feel like you own the place when you run the store alone. Plus, you can sneak tons of the free samples.

    Cons

    Boring and monotonous. Almost a cult like mentality throughout the business, constantly pushing more sales, and possessing an empty sense of excitement about products and growth. You will have to exaggerate the effects of many products in order to get sales, including ones that are dictated by corporate.

    Advice to Management

    Back off, to some degree, on aggressive sales tactics and pushing employees to move up the ladder. More importantly though, stop creating and selling supplements that haven't been shown to provide immense benefits, in numerous clinical trials, by different doctors/hospitals, over a long period of time.


  8. Helpful (3)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GNC part-time (More than a year)

    Pros

    I enjoyed my time working at GNC. As a sales associate, you will receive a great amount of training and and experience in sales, visual merchandising, loss prevention, and customer relationships. Commission is made off of the most popular third party products, as well as the latest GNC products. Great company to work at if you want to be part of a fitness based culture or you are learning to become a salesman. Depending on the regional sales director, employees may move up to management positions in one or two years.

    Cons

    Minimum wage, and an increase typically is not seen unless you receive a promotion. Certain stores in every region hire unmotivated employees and do not receive adequate training. Store numbers/quota suffer due to even one bad employee, and reflects poorly on the manager. Independent supplement companies and rival stores poach on employees, typically senior store managers.

    Advice to Management

    Increase incentive for management. Too many good managers are leaving due to better opportunities.


  9. "Franchise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    commission added, opportunity for growth, great owner

    Cons

    occasionally petty management, lots of product to learn

    Advice to Management

    management should express the problems they have to the person the have the problem with and not to other workers.


  10. Helpful (1)

    "Franchise Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    No opinion of CEO

    I worked at GNC full-time (More than a year)

    Pros

    Learn in depth about supplement and health nutrition

    Cons

    Low pay ,no benefits, constant promotion changes that sometimes don't make sense.

    Advice to Management

    Pay your employees more


  11. "Sales associate - key holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Niles, IL
    Former Employee - Anonymous Employee in Niles, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GNC part-time (Less than a year)

    Pros

    Best part of the job is not having to work with management on most days. Once in a great while you get someone who is really looking for advice and you have a chance to help them out. I worked for a corporate store for about 7months and had maintained decent numbers. You had to keep atleast $40 in gross sales in average to not get hounded by upper management. Sometimes you'll have someone walk in to buy a water bottle which really misses up your numbers.
    I worked near the Chicago area, you will get paid min. Wage unless your an assistant manager or manager. I believe the assistant manager starts at a couple more dollars than a sales associate.
    You do get commission on overpriced items such as pre workout($1-$5) , fat burners($1-$8)and vita paks($2). No commission on protein tubs
    Managers are the only ones who make money on selling gnc products(3-5%). Even if you aren't a manger you will still get hounded on for not selling gnc products.

    Cons

    Pay is horrible for sales, you can make more money folding clothes at a retail store.
    Really high turnover rates of employment. They know this.
    No guaranteed hours
    No set schedule
    Hours are given by preformence. If they want to get rid of you they will cut your hours.
    Overpriced bull
    Employee Discounts aren't even worth it
    Encourage pushy sales tactics
    You don't get breaks after working 8hours plus.

    Loss prevention is just horrible.
    They will set up hidden camera throughout the store for a couple weeks. They will pick on everything you do wrong while management isn't there.
    My manger told me we had training one day and tricked us into coming to the store to talk to loss prevention.

     When loss prevention comes to the gnc they are doing in investegation by setting up cameras. They will set them up without anyone's knowledge including the manager.
    You will sit down with your regional manager and loss prevention at the same time. They will be nice at first and give you some tacky script to get you to confess on anything you ever done wrong at the store. They will use what you say against you. If you think you've done something wrong don't sign anything and just walk away.

    Advice to Management

    Be more like vitamin shoppe .



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