GNC Reviews | Glassdoor

GNC Reviews

Updated December 12, 2017
1,735 reviews

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3.0
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GNC CEO Ken Martindale
Ken Martindale
48 Ratings

1,735 Employee Reviews

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Pros
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  1. "ASM"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GNC full-time

    Pros

    good company to work for

    Cons

    pay rates arent competitive enough to keep dedicated employees


  2. "Its a job where you rip people off for a living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GNC full-time

    Pros

    Being around all the protons in the world gets you so swole. A handful of supplements AREN'T ripoffs

    Cons

    Nearly everything is snake oil. A sugarpill, in other words completely useless.

    Advice to Management

    Get real jobs, ripping people off is highly questionable behavior

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pittsburgh, PA
    Current Employee - Store Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GNC full-time (More than a year)

    Pros

    30% Discount. Learn about supplements.

    Cons

    Low pay. Pressured to sell memberships. No matter how good you do your job they will always find something to knit pick. 100% part timer turnover.

    Advice to Management

    Treat employees better.


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lubbock, TX
    Former Employee - Anonymous Employee in Lubbock, TX

    I worked at GNC (Less than a year)

    Pros

    Good product information and education.

    Cons

    Bad chance of growth into upper level management.

    Advice to Management

    Evaluate employees per company roles


  5. "GNC Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Burbank, CA
    Former Employee - Sales Associate in Burbank, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at GNC part-time (More than a year)

    Pros

    Employee discount. Continued education of sports supplements and nutritional supplements.

    Cons

    No room for promotion. Required uniform.

    Advice to Management

    Create a step up plan for employees, so we know our hard work will pay off with possible promotions.


  6. "Good enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at GNC part-time (More than a year)

    Pros

    commision pay, laid back enviroment

    Cons

    not a lot of money


  7. "Not Super Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GNC full-time (More than 3 years)

    Pros

    Discounts and insider knowledge of supplements and fitness related innovations.

    Cons

    Terrible company culture, Unrealistic goals, Unwillingness to adapt to growing and shifting market place/customer base, Poor pay for a hefty amount of work and expectation, Unnecessary amount of managers and higher up.

    Advice to Management

    Pay more to hire quality employees and increase employee retention, be practical in expectations, stop over reaching and stretching with product base, promote based off of quality of work and not buddy system, put the customers needs first

  8. Helpful (1)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GNC part-time

    Pros

    Pretty relaxed job, and you are able to learn a lot about the supplement industry. Also, good introduction to sales even if it is just retail (responsible for reaching and maintaining sales metrics).

    Cons

    Not a lot of room for growth, no raise in hourly wages unless you become a manager. Also, not sure if it is still like this, but sales associates could only be part time (avg 29 hours per week for the year).

    Advice to Management

    offer full time positions to sales associates.


  9. Helpful (2)

    "Not what it was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rsd
    Former Employee - Rsd
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GNC full-time (More than 5 years)

    Pros

    - Employee discount
    - You work for THE biggest supplement retailer
    - Simple job for Store Managers and Store Associates
    - Slower pace makes it a great job for college students
    - Allowed a certain degree of autonomy for Managers and RSDs

    Cons

    - Wallstreet has beat us up and forced leadership from DSD and up to become reactionary
    - 7 Day rollups serve no real purpose to moving sales numbers forward
    - Poor hiring decisions for leadership roles; reactionary leaders, and DSDs and up all believe in leading from the back rather than leading from the front
    - PRO Access is quickly becoming the new OMS; store teams are hounded to sell this $40 membership to guests and has resulted in exceptionally poor experiences in stores
    - Constant last second conference calls that cover the exact same topic for RSDs and up... this means we have the same sort of conference calls for our Store Managers resulting in burn out.
    - Poor pay for Managers - Average wage $13.xx/hr
    - PM program for Store teams has gone down significantly
    - Bar none one of the worst sales and employee cultures for RSDs and up
    - Uninspired communication from CSC since Bob stepped away from interim CEO
    - Sell PRO Access or get fired
    - Sell GNC Brand or get fired
    - Sell Performix or get fired
    - Sign up FREE Loyalty or get fired
    - Run a positive ADS Comp % or get fired

    Advice to Management

    The culture has regressed significantly from what it once was. Your field leaders aren't happy, your store teams aren't happy, and its apparently forcing your customers to become dissatisfied as well. Fix the culture be eliminating the poor leadership that has been hired from a certain specialty retailer w/ a similar color scheme and start recruiting REAL LEADERS. GNC was great because of its people, but you have worked them to the bone and eliminated the excitement that was selling supplements.


  10. "GNC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lumberton, NC
    Former Employee - Sales Associate in Lumberton, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GNC part-time (More than a year)

    Pros

    Discount on supplements; knowledge gained while working; The customers

    Cons

    The goals they set; constant changing shelves (planograms)


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