GNC 1,412 Reviews | Glassdoor

GNC Reviews

Updated March 28, 2017
1,412 reviews

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Full-time Part-time

1,412 Employee Reviews

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Pros
Cons
  • Don't really see upper management caring a whole lot about lower employees (in 112 reviews)

  • Too much stress to hit certain sales goals (in 103 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GNC full-time

    Pros

    The pay is decent when you work a busy store.

    Cons

    1. The pressure to get everything done can become very overwhelming. The time table to do a promo change can be stressful because of the constant revisions that happen.
    2. When you have a Corporate Visit, they do everything to find a way to make you feel like you doing everything wrong. They did this in front of your own team which greatly effects your ability to lead those team members.
    3. No overtime is allowed. Luckily with 15 years experience, I didnt have to work OFF THE CLOCK which seems to be what the newer managers would do to get the job done.
    4. To many wasteful conference calls, info would be better suited for memos. The time constraints for Managers could be lesson if the company would leave conference calls for more important info.
    5. To many promises left unfulfilled. We were promised that the constant price changing would stop as new promos would phase this practice out but as of late from what I heard that has not happen.
    6. RSD position should not be off on the weekends. Managers are required to work weekends so should the RSD. This is when the stores are busy so it makes sense.
    7. Vacation pay doesnt include average weekly commission so it is hard to take a week off when you only get base pay. I lost weeks of vacation each year because I couldn't afford to lose the commission.
    8. Corporate office needs to police what the DSDs are projecting as standards of their KPI goals. The DSDs tend to up the stakes of what is expected because they wanted to be number 1.
    9. The company needs to look at compensating managers at the smaller volume stores differently so they can even the pay better for them. They work just as hard but managers in those stores tend to leave because of they pay.
    10. Customers want help but are put off with the high pressure sales techniques that sales associates use to achieve excessively high goals set by upper management.

    Advice to Management

    I was with the company for 15 years with 14 of those years in the Senior Store Manager position. If I was a DSD or higher, I would be looking into the Louisville Region. There is a very good reason as to why long term managers are leaving. Some of those managers have open their own competing stores that are taking away a lot of business from GNC.


  2. "Poor management at every level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GNC full-time (More than 10 years)

    Pros

    Product discount
    Some people are very helpful

    Cons

    Poor management/Peter Principle
    Constant changing of vision/motto/goals etc.
    Sexual harassment is accepted

    Advice to Management

    Quit relying on quarterly reports and over-reacting. Quit the mass firings. Promote from within.


  3. "Travel and Meet awesome pepole!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Auditor in Los Angeles, CA
    Current Employee - Inventory Auditor in Los Angeles, CA
    Recommends
    Approves of CEO

    I have been working at GNC full-time (More than 10 years)

    Pros

    Paid travel, company cell phone and company car.

    Cons

    Company very slow to react to current market changes and adapting to competition.


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  5. "Systems Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Pittsburgh, PA
    Current Employee - Systems Administrator in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GNC full-time (More than 10 years)

    Pros

    Co-workers. And my direct supervisors. Been there a long time so lots of vacation.

    Cons

    Getting upgrades is a challenge at times. Don't really see upper management caring a whole lot about lower employees.


  6. "Company has some serious problems."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GNC full-time (More than a year)

    Pros

    You get to help people make positive changes in their lives.

    Cons

    The company claims they want to help people and not sell them what they don't need, yet it's all about the numbers, and what product are we pushing this week! Sales contests aren't really contests, it's cross the finish line or be punished. The pay is sub par and the procedures are antiquated.

    Advice to Management

    Quit focusing on your bottom line and focus on your people.


  7. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GNC Store Manager in Atlanta, GA
    Current Employee - GNC Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GNC (More than a year)

    Pros

    I love my customers, and my team is absolutely fantastic - couldn't do it without them. I'm able to make a lot of decisions regarding my store.

    Cons

    I wish the pay was a little better for the amount of work involved.


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Business skills learned having to manage so many components of the job.

    Cons

    Pushing customers beyond their comfort level.


  9. Helpful (1)

    "It depends on who you are working for (RSD, SSM, and Manager)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GNC part-time

    Pros

    Helping people
    Learning about new things to help people.
    When my customer comes back to me, and says that they are healthier or feeling better makes me very happy.

    Cons

    Im basing this on my last location, because I have had wonderful higher ups over the years.
    Here's what I hated here.
    Back stabbing
    Negativity
    Hostile work environment and nobody to go to without making things worse for myself
    Lack of trust in employees
    Double standards/ obvious favoritism
    No praise ever, not even on absolutely stellar work days
    Constant criticism
    No team environment
    Crummy hours, too little to survive on, but odd enough making getting a second job or school impossible
    Not having a number far above RSD to talk to to solve this problem so I could have saved my job that I've always loved until recently.

    Advice to Management

    Follow the rules
    Praise the employees once in awhile
    Realize we can not force people to buy products they aren't interested in
    Stop double standards
    Stop black mail and cohersion tactics
    Stop showing obvious favoritism
    Write up or fire your favorite employee if they are breaking loss prevention, or company policy even when they are your friend.
    Be fair!


  10. "Good for college students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GNC full-time

    Pros

    Benefits are okay as long as you are full time, scheduling requests are usually met with ease - great for a college student

    Cons

    Minimum wage with almost no advancement opportunities, store can be slow a lot of times which gets boring fast, hard to deal with customers

    Advice to Management

    Keep your word to your customers & your employees, don't make false promises


  11. "Keyholder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder
    Current Employee - Keyholder

    I have been working at GNC part-time (More than 3 years)

    Pros

    Laidback, easy, good starting out job

    Cons

    Redundant, slow, boring, sometimes you get angry customers but that's normal with customer service



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