GRIN Reviews
Updated Nov 30, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people that are brought on to GRIN are all amazing, talented, and committed individuals that make GRIN an amazing community to be apart of." (in 20 reviews)
- "They are trying incorporate diversity, equity and inclusion but a lot of work is needed in this area." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of GRIN and is not affected by filters.
- 5.0Oct 3, 2023Anonymous EmployeeCurrent Employee
Pros
People are brilliant! We are working in a space that has unlimited potential and have a team in place that is going to take us to the next level. Working for GRIN is a once in a lifetime opportunity to be a part of something that is game changing for the sector and the world of business.
Cons
Lots of changes this year, but they were necessary to set us up for longer-term success.
1GRIN Response3mo
Thank you for taking the time to write a review of your time at GRIN. Being at the forefront of Creator Management, we know things will always be evolving - which is both challenging and exciting for where we are going. We’re glad you’re here and if you’re interested in sharing more feedback or setting up time to talk, you can email me directly at PeopleVP@grin.co
- 1.0Oct 4, 2023Anonymous EmployeeFormer Employee, more than 3 years
Pros
- I loved my direct coworkers and manager. - People will work hard and try to take pride in what they do. - When jobs aren't at risk you feel like you can exceed and succeed.
Cons
I didn't plan on writing a review of my dismissal, but in response to a review that claimed, "it's not a layoff, it's a totally unrelated restructure," it's actually laughable, so here I am writing. At this point, layoffs at Grin are so common that no one will take you back. Management will throw you out if they think it will make them look good. Interpersonal connections will start to deteriorate as everyone defends their own corner. Hostile behavior between departments is common, and the offending people aren't let go or reprimanded in any significant way. They are deemed too important, so they are allowed to do as they please. If you aren't on their team, you will face abuse, and it won't even be subtle or passive-aggressive. As for my previous statement, the leadership is delusional. They put a spin on everything, and I'm not sure why. They try to preach radical candor but lie to their own employees and spin bad situations. They also continually change how the company operates, assuming new processes will save its reputation. They even attempted to gaslight customers into thinking the removal of a highly desired feature was a GOOD THING FOR THEM. Salaries are far below standard in most departments. The preached culture and values are a complete joke. Some people are capable of blatantly disregarding them and remain unaffected because they are considered "too important." There is no leadership diversity at all; it's essentially a white boys' club, all from the same demographic.
30GRIN Response2mo
Thank you for taking the time to show your care and concern for GRIN - feedback is something I take seriously, and my responses are not intended to inflame but to acknowledge the honest feedback shared by current and former GRINNERS as a new member of leadership. We are working every day to give GRINNERS what they need to bring their best to work everyday, while acknowledging that the past year has had a lot of change and all the work we're doing to build our shared future will look different than the way we've done things before. As we are actively changing the structure of part of the organization, this most recent round of departures was driven by different factors than the layoffs, and I understand and accept your frustration with your personal outcome. If you'd like to share more with me directly, I'm listening - you can email me directly at PeopleVP@grin.co
- 1.0Aug 17, 2023SalesFormer Employee, more than 1 yearSacramento, CA
Pros
Great benefits, remote work, great peers in my department to work alongside. Depending on the department/manager you work under, can have some autonomy to create and do great things. This was the case early on, but by the time I exited, it wasn't the norm anymore.
Cons
Poor future planning which led to knee-jerk reactions and impulsive decision-making to anything happening in the market, which caused chaos internally for anyone that wasn't handing down orders. Leadership outside of founders is a revolving door of people coming in and trying to save the day but haven't found success. NO consistent, structured feedback loop that allowed leadership to receive thoughts from lower employees on state of the department/company/industry. If you're an individual contributor coming into this company, just know that company wide changes can be implemented swiftly without cause or explanation. Your entire scope of work or responsibilities can be altered, changed, all because someone in leadership had an amazing (but probably not) idea with no further thought behind it, and just decided to roll it out and make it official. Leaving you to deal with those changes and try to see their idea through with no support.
21GRIN Response3mo
We are so humbled by the time you took to share your candid feedback about your time at GRIN. We are proud that you had wonderful teammates and great benefits while at GRIN- team building and benefits are things we put a lot of intention into. The rapid change of a start-up environment can be challenging and while we do our best to be as transparent as possible and keep our team informed, we don’t always get things 100% right. Feedback like yours is really helpful as we continue to grow and improve. We wish you the best of luck in your future endeavors and encourage you to reach out to our new VP of People at PeopleVP@grin.co if you have additional feedback or would like to schedule some time to connect.
- 1.0Oct 19, 2023Anonymous EmployeeCurrent Employee
Pros
Coworkers are kind and supportive
Cons
The CRO is the worst thing to happen to grin. Condescending passive aggressive comments in slack channels and zoom meetings are common from the CRO. Multiple rounds of layoffs in 11 months have bred an environment of constant uncertainty and no job security. You will be fired if you speak up and laidoff if you manage to stay employed.like other reviews have said diversity is non existent. No women in leadership. All the higher ups and VP level staff have quit in recent months which adds to the constant feeling of uncertainty and dread waiting to see if you have a job tomorrow or not.pay across the board is far below industry standard and you will be laughed at if you dare to ask for a raise.
20GRIN Response2mo
Thanks for your feedback about working at GRIN, and for all you've done in your time here to make it a great workplace. I agree deeply that our coworkers are kind and supportive, and as a woman in leadership (hi! have we met yet? I'm the new VP of People - I started last month!) it's important to have a work environment where we feel valued. I can tell from your comments that you are frustrated and have concerns - since this feedback is anonymous, I'd love to remind you (and any other employee) that you can put time on my calendar to discuss. Every leader won't be every employee's flavor, but I hope I am your flavor - I would love to discuss how we can find a place to connect and align and address any concerns you have with leadership directly. You can email me directly, add time to my calendar, or email me at PeopleVP@grin.co - Looking forward to the chance to chat. - Betsy
- 3.0Nov 30, 2023Senior Video ProducerFormer Employee, less than 1 yearSacramento, CA
Pros
WFH, EOS, organized, culture, support
Cons
Mis-management, grew too fast, unfocused, drank own Koolaid,
3 - 4.0Sep 29, 2023Anonymous EmployeeFormer Employee, more than 3 yearsSacramento, CA
Pros
I have been with this startup company for a considerable amount of time, and there's no denying the incredible journey we've all been on. Like many startups, we've faced our share of challenges, including significant changes and multiple layoffs. What stands out, however, is the way the company has navigated these storms with empathy and a genuine commitment to its employees. During each layoffs, GRIN has exhibited rare compassion. Not only did they provide job search and resume assistance, but they also allowed affected employees to keep their work equipment and extended benefits, demonstrating a genuine concern for our well-being during a challenging time. The three months of 100% pay severance was a lifeline for many, showcasing the company's commitment to supporting its employees even in the face of adversity. However, it's crucial to acknowledge the toll these changes have taken on the team that remains. The constant flux, particularly the revolving door of CTOs and their accompanying teams, has left many of us feeling fatigued and disoriented. The lack of long-term vision and scalability planning is concerning, and it has created a sense of instability and uncertainty among the workforce. Despite these challenges, what keeps many of us tethered to GRIN is the brilliant team we work with. The individuals here are exceptionally smart and dedicated, and it's their camaraderie and shared passion that fuel our collective drive to show up and perform everyday. Moreover, the 100% remote flexibility has allowed for a commendable work-life balance, which is a rare find in fast-paced startups/pre-IPO. In summary, GRIN has weathered numerous storms and shown a remarkable degree of empathy and support in the face of adversity. The positives, such as the supportive approach during layoffs and the talented team, are evident. However, the constant changes and lack of a clear, long-term vision have left many feeling weary. If the company can stabilize its leadership and focus on a sustainable, scalable future, it has the potential to be truly exceptional. For now, it remains a place filled with brilliant minds and a unique, supportive spirit, making it a compelling choice for potential new hires.
Cons
constant change new CTO every 6 months
5GRIN Response3mo
Thank you for taking the time to share your thoughtful review of your experience at GRIN. Your feedback is invaluable to us as we continue to evolve and grow as a company, and we’re committed to addressing the concerns you've raised and working towards a stable and sustainable future. Your dedication and contributions to GRIN are greatly appreciated, and we hope to create an even better working environment for you and your colleagues. We also want to express our gratitude for acknowledging the way we've navigated the challenges we faced, including significant changes and layoffs. We understand that these moments can be incredibly difficult for everyone involved, and firmly believe in treating our employees with empathy and genuine care. We’re glad you’re here and if you’re interested in sharing more feedback or setting up time to talk, you can email our new VP of People at PeopleVP@grin.co.
- 1.0Oct 2, 2023Anonymous EmployeeFormer Employee, more than 3 years
Pros
Most people I worked with outside of C-suite were kind, competent, and fun to work with
Cons
It's probably enough to just say this: 3 layoffs over a 1 year period. It's true, with the latest having just occurred a few days ago. C-suite and CFO in particular are incompetent. To see a financial model created by the CFO be so inadequate is embarassing. He really ran one over on the CEO and President as a staff analyst could have made a better model. Not to mention the CFO signs off on and creates terrible forecasts, which GRIN is obviously missing and resulting in round after round of layoffs. C-suite takes no accountability for their poor performance and simply blames Macro. Macro has been here for a while now-- how haven't you adjusted to the current climate? Leadership doesn't know enough about their business to make it successful and their employees end up paying for it via layoffs. This company will be sold off or fail in a matter of years most likely. Highly advise to stay away.
20GRIN Response3mo
Thank you for the feedback and your perspective on operations at GRIN. Taking the time to write a review definitely shows us how much you care about the organization as a whole. As I’m sure you remember, we are a team-first company when it comes to our culture and values, and we understand you feel we didn’t live up to your expectations. As a note of clarification, we have had two rounds of layoffs, and our most recent role eliminations were driven by a reorganization to better orient our work and direction toward growth, customer satisfaction, and success - something that we intentionally voiced as a different strategy and approach. I am new to the company as VP of People, and am willing to engage with you about your time at GRIN. If you’d like to chat with me about your experience, please email me directly - PeopleVP@grin.co
- 2.0Oct 11, 2023Software DeveloperFormer Employee, more than 1 yearSacramento, CA
Pros
Good benefits and ok pay. Great colleagues.
Cons
Leadership steered the ship right into the toilet 🚽 🛳️ 🫡 or an iceberg 🧊 anyways unless they can scam some more investors into giving out some major 💰 I think it’s pretty much game over.
17GRIN Response2mo
Thanks for taking the time to leave feedback on how you feel about GRIN. I couldn't agree more that the colleagues are great - our people are a priority. I also respect your disagreement with leadership, that's a normal part of organizational growth, unfortunately - there are a ton of ways to get where we're going and not every path is for every person. I hope you've landed somewhere that engages and inspires you - thank you for your time with us at GRIN and best of luck. If you'd ever like to share your feedback with me directly you can email me at PeopleVP@grin.co
- 1.0Aug 2, 2023Anonymous EmployeeCurrent Employee
Pros
- Interesting category with solid growth outlook - Cool product that improves users jobs and helps hit their goals - On an individual level, people who really care about each other, customers, and making a difference - Benefits package is ok for a startup, more PTO would make a difference
Cons
- Two layoffs in 8 months, limited confidence the company will avoid another one - Following layoffs, limited to no career growth available - Very process-heavy for a now small company - C-suite are misaligned, and lack a business strategy, sharing only short-term plans and ideas - Leadership are largely order-takers who say yes to every idea or mandate from C-suite - No diversity in the leadership team, everyone looks the same and comes from a small range of backgrounds - In some parts of the company, leadership doesn’t listen to the frontlines - Toxic culture where people gossip , fingerpoint, and shift blame to others - Lack of clear org communication, compounded by folks who choose not to listen when information is shared - Company is no longer in touch with its customers, doesn’t understand how their needs are changing
17GRIN Response3mo
Thank you for sharing your thoughts about your time at GRIN. Your care for our product and our people shines through, as does your commitment to making us better. Building something innovative in the greater context of a rapidly changing world is tough - we know there are areas where we can improve and be better champions of our values, and it’s something that we are working on every day across multiple functions in the company - hiring, retention, customer success, innovation, and technology. As the Director of Employee Experience, I hear you and am listening - the culture of GRIN is so special to me, and something that is the cornerstone of my work. We have made a lot of changes and will continue to work on the right recipe that continues to inspire folks to be proud to work here.
- 3.0Jun 9, 2023Anonymous EmployeeFormer Employee, less than 1 yearSacramento, CA
Pros
-Colleagues were great to be around and work with. Everyone genuinely wanted people to succeed -fully remote was nice and found ways within teams to stay collaborative
Cons
-leadership said they valued transparency but really never answered the questions they were asked. Also dropped the ball big time when it came to 3rd party data and bold faced lied to the company about its effects -new CRO came in and completely changed the culture in a bad way. Would bad mouth his former employers on company wide calls -in terms of sales, quotas and other KPIs we were measured on were nowhere near reflective of the state of business. They kept goals for reps as if it were their peak in 2021 early 2022 which in return caused quota attainment for both BDRs and AEs to be extremely low (20-30%) some months -comp was very low compared to other SaaS start ups
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GRIN Reviews FAQs
GRIN has an overall rating of 3.2 out of 5, based on over 185 reviews left anonymously by employees. 41% of employees would recommend working at GRIN to a friend and 34% have a positive outlook for the business. This rating has decreased by -30% over the last 12 months.
41% of GRIN employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GRIN 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at GRIN to be career development, benefits, senior leadership and the cons to be compensation .