GT Nexus Reviews | Glassdoor

GT Nexus Reviews

Updated May 3, 2018
163 reviews

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3.4
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Sean Feeney
68 Ratings

163 Employee Reviews

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Pros
  • Good work life balance and supportive people (in 22 reviews)

  • Friendly people, Competitive work and good work culture (in 15 reviews)

Cons
  • For a cloud based company the option to work from home would expected but isn't true here (in 5 reviews)

  • Since the acquisition by Infor it has gone downhill fast (in 3 reviews)

More Pros and Cons

  1. "Great employers and industry trend-setters"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GT Nexus full-time

    Pros

    Innovative, Friendly, Tight-Knit, Supply Chain Inteligence

    Cons

    None, None, None, None, None


  2. Helpful (5)

    "No Advancement for Younger/Lower Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GT Nexus full-time (More than 3 years)

    Pros

    Good work/life balance, flexibility to work from home, interesting domain and challenges, smart and helpful colleagues, decent benefits, lots of product growth potential

    Cons

    1. Lack of communication and transparency - It is tough and frustrating to try to learn about others' efforts, ideas, and retrospectives. Sometimes, even managers and members of the same team do not talk to each other. Since the acquisition by Infor, this has gotten exponentially worse, as nobody else from Infor seems to care about GT Nexus or what they do.
    2. Setup for failure - If you get managers like mine, feedback on your work gets withheld for months until it can be leveraged against you. Goalposts get moved when you ask for a promotion. Your initiatives are ignored, and then someone else gets asked to do the same thing and praised for it. They can't answer your questions or give advice, but punish you for not knowing the answers yourself. They are selective and hypocritical about deadlines. They nod along with discussion points and action items in meetings, and do a 180º afterward. One day, they say alarming things like "I am going to take action against you" and "I can no longer be your manager"; the next, they act as if nothing ever happened—to gaslight you. Wish I were exaggerating. I could actually go on further.
    3. Externally hiring unqualified candidates - Rather than promote from within, they hire people from outside who are supposed to be subject-matter experts but don't actually know anything about the industry, the role, technology, teamwork, or leadership.
    4. Nowhere to turn - HR doesn't have any solutions for the above issues. The department head doesn't care. It is difficult to transition to another team.
    5. Since the acquisition, HR and IT are handled by Infor. These departments are embarrassments, performing nowhere near the level appropriate for a 15,000-employee organization.

    Advice to Management

    Don't encourage or reward incompetence.
    Provide more incentives (process fairness, non-shifting career goals, better raises, bonuses, stock options) to retain talent.
    Increase dialogue among departments and teams, including Infor ones.
    Arrange more social events to encourage team building and rebuild the culture that got lost after the acquisition.

  3. Helpful (3)

    "No opportunities for women or minorities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Oakland, CA
    Former Employee - Marketing Coordinator in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GT Nexus full-time (More than a year)

    Pros

    very convenient to Bart
    NONE

    Cons

    If you are a woman or minority kiss any opportunity for advancement goodbye.
    If you are unfortunate enough to be a woman and a minority this is not the place for you.
    I would not recommend this company.
    Since the acquisition by Infor it has gone downhill fast.
    Infor is ran by a bunch of cheap executives that all they care is how to line their pockets with money and leave everyone else out on their own to fend for themselves.

    Advice to Management

    Stop being so greedy
    Care for your employees


  4. "Solution Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at GT Nexus full-time

    Pros

    Flexibility of schedule, great team to work with, collaborative environment

    Cons

    cross-product enhancements are slow to come, but the product is on the verge of some great things

    Advice to Management

    slow down a bit and commit to the product enhancements with more engineers and product mgt assistance.


  5. "Technical Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Senior Software Developer in New York, NY
    Former Employee - Senior Software Developer in New York, NY

    I worked at GT Nexus full-time (More than a year)

    Pros

    The product is great.

    Cons

    I felt the culture was too much about drinking and eating.


  6. Helpful (4)

    "A business with some longevity and easy commute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Storage Administrator in Oakland, CA
    Former Employee - Senior Storage Administrator in Oakland, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at GT Nexus full-time (More than 8 years)

    Pros

    There's a family environment and it's close public transport. They provide mediocre benefits.

    Cons

    It takes a lot to get fire there. The are quit a few nonaffective managers managing more nonaffective managers putting the responsibility on the bottom workers with little encouragement or payoff.

    Advice to Management

    Improve the 401k and maybe provide a way for the employee a sense of ownership other than a continued paycheck.


  7. Helpful (1)

    "Client Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Oakland, CA
    Current Employee - Client Service Specialist in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GT Nexus full-time (More than 3 years)

    Pros

    Team environment, no overtime, never need to take home any work, close to bart and train depot

    Cons

    For a cloud based company the option to work from home would expected but isn't true here.

    Advice to Management

    Would really like for management and team lead accountability and just better team building skills

  8. "Client Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GT Nexus full-time

    Pros

    Wonderful company to work for, company encourages work life balance.
    Friendly teams

    Cons

    Limited career growth or opportunities to work in other departments

    Advice to Management

    Conduct more meetings with employees and town halls to provide company updates


  9. "Systems Administrator"

    StarStarStarStarStar
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator

    I have been working at GT Nexus full-time (More than 8 years)

    Pros

    Family and Team oriented company

    Cons

    Declining Morale with Management control


  10. "Headed in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GT Nexus full-time (More than 8 years)

    Pros

    Smart People. Innovative. Flexible workplace. Customer focused. Most of the old tech has been replaced and innovation is front and center. New head of products with a strong supply chain background and is making a difference.

    Cons

    It has been challenging over the past 4 years with the merger of TradeCard and Infor acquiring. However, things are starting to head in the right direction. It's still a very big startup with some challenges and the need for a bit more structure and a little less Wild Wild West but management is focused on making it great again.

    Advice to Management

    Be sure to stay focused on taking care of your employees especially those who have stuck through these tough times.


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