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Best Places to Work 2023


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Gainsight Reviews

91% Recommend to a Friend
Best Places to Work 2023
Gainsight CEO Nick Mehta
98% Approve of CEO
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Gainsight CEO Nick Mehta
Nick Mehta
368 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great culture and down(in 53 reviews)
  • "Work life balance is good(in 43 reviews)
  • "Truly great people that always do the right thing.(in 27 reviews)
  • "Great leadership who aren't afraid of transparency and being challenged(in 26 reviews)
  • "Management is good and provides help whenever required(in 22 reviews)
  • "No 401K match and you need to be at a certain level in order to participate in the equity program.(in 13 reviews)

Ratings by Demographics

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Found 473 of over 499 reviews

Updated Sep 27, 2023

    1. 5.0
      Sep 27, 2023
      Program Manager
      Current Employee, more than 1 year
      New York, NY
      CEO Approval
      Business Outlook


      - Great employee benefits - Human first approach from HR -


      - A fair bit of buddy back scratching at the exec level - Can be cut-throat at times - Promotions without compensation reviews

      1. 5.0
        Sep 25, 2023
        Senior Manager
        Current Employee, more than 1 year
        Washington, DC
        CEO Approval
        Business Outlook


        Working at Gainsight is never dull - we're shifting and pivoting as needed and redefining what work is and what it isn't. Gainsight means it when we say "human first" and just like all things people-related, that means evolution and growth. Benefits are a top offering at Gainsight along with flexibility to work from anywhere. In a world that is shifting back to the office, employees have not heard a peep about this which gives me great confidence and trust in Nick's leadership. AMA's from leadership are helpful, even if they are tough messages. Recharge days each month are by far my favorite thing.


        There is a tendency to be reactive which can create some frustration. Career mobility does not seem to be a focus within the company, but happens on accident. Although remote work is available, there are times of high volume work which can create a work/life balance shift.

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      Gainsight Reviews FAQs

      Gainsight has an overall rating of 4.6 out of 5, based on over 499 reviews left anonymously by employees. 91% of employees would recommend working at Gainsight to a friend and 81% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Gainsight. This rating has decreased by -2% over the last 12 months.

      91% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gainsight 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Gainsight to be career development, benefits, senior leadership and the cons to be management .

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      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Property Manager

      As a leasing agent for two years, I then worked my way to assistant manager for t 11 months. Then, to a property manager position, nine months into my new role as manager, I was terminated, with no warning, completely unexpected. How do I explain this undeserving action and embarrassment in an upcoming interview without any risk in the decision-making of my employment with the company I am interested in? I hope I am relaying this in a way that is understood.


      Mobile Mortgage Specialist

      Looking to make a career change into HR. And would really like to work at Ontario Power Generation (OPG). Any insights or tips on the OPG interview process?


      Digital Communications

      I completed a writing test for a well-known agency and an curious to know what will the employer look for? I feel good about it though!


      Glassdoor has 499 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.