Gale Reviews | Glassdoor

Gale Reviews

Updated October 5, 2017
87 reviews

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3.1
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Michael Hansen
40 Ratings

87 Employee Reviews

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Pros
  • Gale provides a great work-life balance and flexibility (in 11 reviews)

  • Great people and good opportunities (in 10 reviews)

Cons
  • No opportunities for advancement (in 5 reviews)

  • Some micromanagement by middle management (in 6 reviews)

More Pros and Cons

  1. "Inside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Library Sales Consultant in Farmington Hills, MI
    Current Employee - Library Sales Consultant in Farmington Hills, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gale full-time (More than a year)

    Pros

    Decent base and commission, ok benefits, flexible schedule, good atmosphere, progressive company. Good way to get into the industry and learn.

    Cons

    Hard to change positions/departments. Sales people are almost always sales people, no matter what your degree might be. I have multiple, and have had a difficult time moving around.

    Advice to Management

    Focus on career paths for your employees.


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gale full-time

    Pros

    Great people and good opportunities

    Cons

    Limited advancement opportunities and flexibility

  3. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in Farmington Hills, MI
    Current Employee - Support in Farmington Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gale full-time (More than a year)

    Pros

    Great culture and passionate employees

    Cons

    Departments should share information with each other more


  4. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gale full-time

    Pros

    great company culture
    hardworking and passionate employees

    Cons

    departments could benefit by being more collaborative

    Advice to Management

    focus on the end-user experience and employees who have first hand knowledge


  5. Helpful (2)

    "Hopefully, back on track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Farmington Hills, MI
    Former Employee - Anonymous in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gale full-time (More than a year)

    Pros

    Great people, good products. Competitive with other companies' offerings.

    Cons

    Management in constant turmoil; always reacting rather than being proactive to marketplace.

    Advice to Management

    Stop the revolving doors.


  6. Helpful (1)

    "Some great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington Hills, MI
    Current Employee - Anonymous Employee in Farmington Hills, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Gale full-time (More than 10 years)

    Pros

    -Great people throughout the company, and awesome customers to work with!
    -Fun company-wide activities, as well as team activities (in and out of the office).
    -Casual office environment.
    -Flexible schedules

    Cons

    -Industry relies heavily on federal and state library funding
    -Limited advancement opportunities
    -Low raises (2% is a big raise here)
    -Performance goals may be tied to metrics you have zero control over


  7. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington Hills, MI
    Current Employee - Anonymous Employee in Farmington Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gale full-time (More than 3 years)

    Pros

    Culture is team oriented and focused on collaboration

    Cons

    Challenging industry with changes to higher education and public library funding

  8. Helpful (3)

    "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gale full-time

    Pros

    The People who work there are great people

    Cons

    Management
    Out of touch CEO
    Too much mid-level management (terrible group)
    constant change


  9. "Excellent Company Headed in the Right Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales
    Former Employee - Field Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gale full-time (More than 3 years)

    Pros

    -Committed to creating new and forward-looking products that are among the very best in the market
    -Excellent sales support teams for field sales reps
    -Sophisticated clientele
    -Collaborative and friendly team at HQ
    -Excellent learning environment
    -Product development team is second-to-none
    -Great benefits

    Cons

    -Large territories for field sales team members means a lot of travel for some territories, they are very up front about this during hiring
    -Not many opportunities for advancement from field sales roles
    -Executive management largely isolates itself from anyone below mid-management level.
    -Some micromanagement by middle management.

    Advice to Management

    Spend more time actively engaging with the people on the ground, in the field, who are actively in front of your customers. The best way to understand why something isn't working is to get in the trenches once in a while to experience it first person.


  10. "Great Culture, Great People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gale full-time (More than 8 years)

    Pros

    Gale has a culture where shared core values leads to trust and teamwork. Trust and teamwork lead to innovation and continuous improvement. Innovation and a growth mindset provide motivation and satisfaction. Gale provides a great work-life balance and flexibility. The technical challenges are also extremely rewarding.

    Cons

    Too focused on revenue at times, but getting better. The true focus should be on helping our library markets and patrons to be more successful.

    Advice to Management

    Focus on our customer and user's problems. Help them to be successful. The revenue will follow.


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