Gallagher Reviews | Glassdoor

Gallagher Reviews

Updated October 19, 2017
764 reviews

Filter

Filter

Full-timePart-time

764 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Difficult to have much in the way of work/life balance (in 27 reviews)

  • Managers are given minimal authority by upper management to manage performance of individual teams (in 18 reviews)

More Pros and Cons

  1. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Resolution Manager
    Current Employee - Lead Resolution Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gallagher full-time (Less than a year)

    Pros

    Carrier group provides excellent management and treats employees well

    Cons

    There is no bonus structure


  2. Helpful (1)

    "Big company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Gallagher full-time

    Pros

    Big office, cafeteria, security, new office, next to mall.

    Cons

    Time consuming processes, slow operating system.

    Advice to Management

    Don't focus on offshore performance.

  3. Helpful (3)

    "Senior Resolution Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Gallagher full-time

    Pros

    Wonderful Management with an open door policy. Great training for college graduates ~ good stepping stone for a position right out of college.

    Cons

    Once trained and in the position for about a year you are thrust into a pretty heavy workload. Not impossible but expect to work a lot of overtime.

    Advice to Management

    Try easing newly hired college graduates into position and full caseload a bit more gradually.


  4. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Gallagher full-time

    Pros

    -Unlimited commission
    -You make your own hours

    Cons

    -Culture
    -Management
    -Does not pay very well starting off


  5. Helpful (8)

    "Resolution Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Saint Louis, MO
    Current Employee - Claims Representative in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gallagher full-time (More than 10 years)

    Pros

    Great Managers
    Great work environment
    Good benefits
    35 hour work week
    Flex working schedual

    Cons

    Pay is not worth position
    No control of claims
    Client controls the adjusters work desk
    Not enough time in a day to complete the job
    Taking off from work will put you a day behind for every day missed.
    Micro management.
    Procedures change daily.
    Brokers control account managers and etc

    Advice to Management

    Listen to the adjusters who interact with the claimant as well as clints.


  6. Helpful (3)

    "Commercial lines producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gallagher full-time

    Pros

    There are no pros working for this company. They're all about taking your clients money without any customer service

    Cons

    This company is revenue driven with no customer service. They'll lie to you also . Beware

    Advice to Management

    Stop outsourcing customer service to call centers in India and setting unrealistic production goals!


  7. Helpful (2)

    "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gallagher full-time

    Pros

    Large corporation with opportunity to expand into different roles.

    Cons

    Corporation does not invest money internally into talent.

  8. Helpful (5)

    "Worst company I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gallagher full-time

    Pros

    You have access to great seminars

    Cons

    I have worked for several companies in the past and my experience at Gallagher Bassett has by far been the worse. I have never wanted to quit a job within a month of employment. I figured I would give it some time and it's been over a year. The supervisors and Branch Manager are the worst , everything is negative and always about what your not doing. None of us are perfect and all of us are giving our all and try and try only to be drowned in Claims with no resolution or relief nearby. There is no such thing is teamwork. When you are out sick or on vacation you still get Claims so really you spend your vacation making sure there are no fires and trying to stay in top of stuff so you don't get in trouble when you come back. I have worked here for a year and half and no one has gotten a raise or a raise discussion. I know others who have worked here for years and say the raises are next to nothing if they even get them, meanwhile the company is profiting big time. I feel that as advertised in training lessons etc Gallagher does not value their employees they value their clients. Whatever the clients says is right and that's that.

    Advice to Management

    Treat employees like people and try to assist where you can instead of criticizing and passing the buck. So many people complain about how they are constantly being criticized as opposed to being encouraged.


  9. Helpful (2)

    "TRANSITION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gallagher full-time (More than 5 years)

    Pros

    Clients and colleagues
    Flexibility
    Managers do really care
    Awesome location and office
    Free fruit and snacks
    Thirsty Thursdays
    Opportunity for advancement and learning (I’ve been promoted and if you want it, you can advance)

    Cons

    Still some administrative processes that need to be fixed internally, but I have seen progress.
    Some people are really negative and don’t seem to want to accept that WGA is gone and AJG is our new employer.
    Change is hard for a lot of people here, but it’s still so much better than so many other brokers.

    Advice to Management

    Don’t be sympathetic to the complainers and negative people – they don’t want you to succeed even though they pretend that they do.


  10. Helpful (4)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Gallagher full-time (More than a year)

    Pros

    Good benefits & people, HR is very helpful

    Cons

    Lousy raises for everyone and we've worked so hard!

    Advice to Management

    reward your hardworking people!


Showing 764 of 828 reviews
Reset Filters