Gallup Reviews in Chicago, IL | Glassdoor

Gallup Chicago Reviews

15 reviews

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Chicago, IL Area

2.4
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Gallup Chairman, President, and CEO Jim Clifton
Jim Clifton
14 Ratings

15 Employee Reviews

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Pros
  • flexible work schedule and competitve pay (in 31 reviews)

  • work life balance, respect from leaders of organization (in 13 reviews)

Cons
  • Zero work life balance (so much for their book: 'Wellbeing: The Five Essential Elements') (in 15 reviews)

  • Employee engagement is just a string of consonants and vowels (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Ok Work environment; Ok People"

    StarStarStarStarStar
    Former Employee - Telephone Interviewer in Chicago, IL
    Former Employee - Telephone Interviewer in Chicago, IL

    I worked at Gallup part-time (More than a year)

    Pros

    This is a good first job out of college. Really good for getting your feet wet. The people appear committed to working hard so its encouraging to be in a work environment so focused on succeeding.

    Cons

    the workload is considerable. A work life balance is difficult to obtain while at Gallup. Other reviews mention the workaholic frame of mind and I'll second that.

    Advice to Management

    lighten up. the company won't crumble if one out of eight assignments doesn't get finished on time. If you lighten up people will work harder and better.


  2. Helpful (19)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Associates, loads of young people, relationships in the office run wild

    Cons

    Mom and Pop shop with a small mind mentality. Very focused on making mom and dad richer, very little concern about employees or customers.

    The company is run like a 1980s manufacturer with very little automation. 90% of the work process is waste (as Lean defines it), but they aren't smart enough to realize it. [For Example: when customers provide us information, like a masterlist, we actually bake 48 hours into the process for the customers data to sit around until we look at it...but this isn't waste because we "plan for it".] We have to charge 3xs our competitors because of the waste, and we still have lower margins than the market place.

    Half of the head count is in call centers and are treated poorly and most people in the field don't respect them.

    Healthcare plan is the worst in the industry, but costs the most.

    Dad wants us to be like McKinsey & Co. but we only do market research and employee surveys. Dad changed the titles of the sales guys to Partner to match them...but they still only sell and only a few can consult. Plus partners at consulting firms get paid 3 or 4 times what we get.

    Advice to Management

    Mom and Dad don't want advice, they want $$$$.

    Advice for New Associates - answer 5 to everything. You are always engaged, be part of the action plan (they go no where so it doesn't take much time), don't talk with the few associates the Manager's like (they are spies), If they think you are "not engaged" you will be fired quickly unless you convince them otherwise immediately (it started about 5 years ago in the mid-west and is common practice still).

  3. Helpful (14)

    "Former Partner"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Gallup full-time (Less than a year)

    Pros

    Majestic history. When you start you are proud to be associated with a company that has such an important past.

    Cons

    Ridiculous nepotism. No one to counter or criticize the controlling family.
    The Midwest managing partner is a 5th rate manager working for a 4th rate company.

    Advice to Management

    I see from the Gallup home page that the company has struck up a relationship with McKinsey. Yet I have very definite memories of the CEO dismissing the effectiveness of McKinsey during the yearly partners meetings. He also did this during casual conversations on several occasions. My advice is to stop pretending you're a McKinsey equivalent.


  4. Helpful (6)

    "Perfect firm for me, though not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Development Consultant in Chicago, IL
    Current Employee - Senior Client Development Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gallup full-time (More than 3 years)

    Pros

    * Valuable member of the team very quickly
    * Leadership responsibility of your own portfolio
    * Autonomy to set your own schedule, work style and run a team your way
    * Access to leaders internally but more importantly externally in your clients
    * Great office culture (few cubes and frequently socializing with co-workers)
    * Quality of projects on par with other firms without the requirement to travel Monday-Thursday

    Cons

    * Minimal structured training programs
    * Can get stuck in a rut with your portfolio without a clear picture out
    * Operational procedures have not advanced quickly enough
    * Management structure is lacking


  5. "MBA Intern - a great way to spend your summer with diverse projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Client Development Consultant (MBA) in Chicago, IL
    Former Intern - Client Development Consultant (MBA) in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gallup as an intern (Less than a year)

    Pros

    Upbeat peers, a mix of internal and external projects, opportunities to be client facing, and a weekly check in to determine the progress of the whole team of interns made this a successful, industrious internship experience for me.

    Cons

    Nature of the work could have been more challenging. Also, I understand that the lack of direction was intended to weed out those who were not comfortable taking initiative, but it's not exactly an environment conducive to mingling on a daily basis.

    Advice to Management

    Structure interactions between the top and bottom floor to make it easier for interns to focus on their work.


  6. Helpful (10)

    "Internship Left Many of Us Scratching Our Heads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Client Development Consultant (MBA Intern) in Chicago, IL
    Former Intern - Client Development Consultant (MBA Intern) in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gallup as an intern (Less than a year)

    Pros

    * Very talented co-workers (interns and full-time employees). My fellow interns were very teamwork-oriented. They were all very smart yet didn't act like the smartest guy in the room. Very happy to work with them

    Cons

    * You're expected to work 55 hours a week at a minimum but most of the time, many of us were twiddling our thumbs looking for stuff to do

    * The quality of the internship depended on the consultant(s) we worked for. As entrepreneurial, smart, and initiative-driven we all are, a lot of us were really struggling to do meaningful work. And some of the consultants brushed us off (surprise surprise, we were interns)

    * Note the Client Development Consultant role...it is a sales position; don't get confused. Your responsibility is to grow business, not to be a management consultant. Know what you are getting into. There's a lot of beating around the bush in regards to what this role is

    Advice to Management

    * The internship is very unstructured. We had a few happy hours here and there but was disorganized. I suppose it wasn't a problem since we interns organized our own activities but just wished the firm tried harder to include us


  7. Helpful (5)

    "Great company to be a part of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gallup full-time

    Pros

    Great work environment that allows for flexible schedules while still being demanding. Support and access to executive management is strong and your ability to shape the future is available. Account teams are relatively small and the responsibility each consultant has for their portfolio and the advice they deliver their clients, is unmatched. Opportunity to progress at your own speed and not part of the up and out structured review model that so many firms utilize.

    Cons

    The brand in the marketplace is unmatched in engagement but still not quite there on pure "strategy consulting". As a relatively small firm, the workload can fluctuate at times requiring personal brand building to generate demand if you want to succeed. Training is not as formal as at most firms.

  8. Helpful (11)

    "Good people and good work/life balance, but limited career opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Client Development Consultant in Chicago, IL
    Former Intern - Client Development Consultant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gallup as an intern (Less than a year)

    Pros

    Overall the people are smart and pleasant to be around. In the Chicago office, most people work from 9am-5:30pm with little travel, which is very rare within the consulting industry.

    Cons

    The company hasn't experienced as much growth as a lot of other consulting firms. You can receive outstanding performance reviews without being rewarded in compensation/bonuses/job security. The firm feels slightly "cult-like", and at times employees aggressively push their research and strength-based consulting products onto other employees and clients.

    Advice to Management

    Carefully examine employee incentives to ensure they are aligned with performance.


  9. Helpful (16)

    "Another former employee who started looking for a new job not long after Gallup hired him."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gallup full-time (Less than a year)

    Pros

    Name recognition and history. Some interesting research.

    Cons

    - I quickly realized that Gallup was a minor (very minor) league player pretending it was competing in the majors. It likes to think it can compete with McKinsey, BCG, etc. but it simply can't..

    - Management is a joke. What serious consulting firm is run as a family business? Office and regional managers are toadies who exist to stroke them egos of the family. The individual who ran our office (and division) was so full of himself that he did not realize how much contempt his staff held him in.

    - The pay and benefits are appaling for a company that believes it is a major player.

    - I consider my time at Gallup a lost year (actually less than a year).

    Advice to Management

    Get real management.


  10. Helpful (7)

    "Has changed a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Gallup full-time (More than 5 years)

    Pros

    Self-determination, incredible flexibility about when and where you do your work. Young people just out of grad school are given a lot of responsibility.

    Cons

    Underpaid for equivalent experience; what have you done for me lately; only expectation is the here-and-now. Sales people count the most and they have very short half lives.

    Advice to Management

    Bring in some consultants to help determine a future for the company. Some strategy would help.


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