GameStop Reviews in Chicago, IL | Glassdoor

GameStop Chicago Reviews

Updated August 1, 2017
57 reviews

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Chicago, IL Area

3.2
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GameStop CEO J. Paul Raines
J. Paul Raines
29 Ratings

57 Employee Reviews

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  1. "A job that provides enough."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Guest Advisor in Gurnee, IL
    Current Employee - Senior Guest Advisor in Gurnee, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GameStop part-time (More than 3 years)

    Pros

    Manager development, friendly environment, opportunities and public speaking skills improved. Discounts and benefits are good for the most part. Movement is fast depending on performance and quality as an associate/leader.

    Cons

    An unbalanced hours per week, harsh consistent expectations, heavy amount of task work even in the lowest form of management.


  2. Helpful (1)

    "Look for steady hours elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Guest Advisor in Chicago, IL
    Former Employee - Guest Advisor in Chicago, IL
    Doesn't Recommend

    I worked at GameStop part-time (More than a year)

    Pros

    Flexible schedule, pleasant coworkers and customers, easy work

    Cons

    Part time hours scarce unless you are gunning for a promotion, employee discount not very worthwhile, it is very likely you will be passed over at least once for a promotion

    Advice to Management

    Guest advisors need better hours, 8 hours in a pay period is unacceptable for anyone looking to pay for anything with a part time job

  3. "A fun industry turned stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Great peers
    Rewarding sharing passion with guests
    Discounts and vendor bonuses are nice

    Cons

    Micromanaging surrounding all responsibilities of position
    Hour cuts, causing too much alone time in store
    Store managers requires to work 44 hours weekly I've 1/3 of total hours allocated to average store
    Expectations to accomplish training and development when there is minimal shift over lap
    Not sure what upper management is doing to benefit the average store associate


  4. "a great temporary job or someone who has some extra free time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Game Advisor in Chicago, IL
    Former Employee - Game Advisor in Chicago, IL
    Recommends
    No opinion of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    Occassionally get free games for doing training on the systems there.
    allowed to rent pre owned games to try them out!
    15% employee discount (25% during holiday season)

    Cons

    not many available hours. so only paychecks of around $100 every 2 weeks.
    not much acknowledgment of doing anything out of the way to help a guest.


  5. "seasonal employment"

    StarStarStarStarStar
    Former Employee - Gamestop Sales Associate in Joliet, IL
    Former Employee - Gamestop Sales Associate in Joliet, IL

    Pros

    employees share same interest
    meet other gamers

    Cons

    pay
    no hours
    wasn't even informed i was no longer an employee


  6. "Not too bad part time, could not imagine full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in Gurnee, IL
    Former Employee - Senior Game Advisor in Gurnee, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    If you enjoy gaming (console), no need to explain
    Friendly customer base for the most part
    Being able to get pre-orders first (came in handy with the next gen consoles coming out)
    Sometimes cool freebies from Reps (Microsoft, Sony, and Nintendo Reps)

    Cons

    The customers that sucked, really really sucked.
    A lot of responsibility, not a lot of hours for a manager
    The sales goals
    Just having to deal with general customer services.

    Advice to Management

    Just to be friendly and go easy on your GA's, assuming they are trying their hardest. Other than that, good luck.


  7. "Overworked, underplayed, and little to no appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in North Riverside, IL
    Former Employee - Assistant Store Manager in North Riverside, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    If you love video games and have an extensive knowledge in them fun place...(in the beginning)
    Cool employees and fast paced

    Cons

    No appreciation for whatever you do, overworked, little pay, clicks within management which means if they don't want you they will Han up to fire you for any cause even if you dropped a wrapper. I left of my own free will for college but for people trying to apply it's not just an average game store, you will feel drained after you leave.

    Advice to Management

    Listen to your employees, hire pay, stop overworking them

  8. "Gamestop review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Chicago, IL
    Current Employee - Game Advisor in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop (More than a year)

    Pros

    Awesome atmosphere. Not too challenging if you are already knowledgeable in gaming/technology. A lot of opportunities for promotion.

    Cons

    Depending on how many employees your store has, as a game advisor, you can be getting to as little as 3 hours a week.

    Advice to Management

    Scheduling should not be done months in advance and then not have enough employees to be able to switch with/get cover. The store managers should also be held accountable for things that they dont get done and then blame it on their employees.


  9. "Start your Management Career Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Good work/home balance, free systems and games for Store Managers, solid pay with decent health care benefits, emphasizes great customer service, promotes from within, willing to teach you the business and build your business acumen, Annual Manager Conference is Awesome sauce!

    Cons

    District Managers play favorites, some District Managers are dictators, 6 day work weeks during the holidays, only closed on Thanksgiving and Xmas, no extra hours for marketing sets, hard to move up past store manager.

    Advice to Management

    Update the POS systems already. Let's throw some extra RAM in there so the registers are faster, which lead to faster wait times that provide a better overall customer experience. Some days they're good, most days it's slow.


  10. "Game Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Evanston, IL
    Former Employee - Game Advisor in Evanston, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    Some managers were fun to work with

    Cons

    Managers pay no attention to your effort, only numbers.
    When you perform well, no one thanks you, when you do poorly, you get scolded.

    Advice to Management

    Stop micromanaging, pay more attention to effort rather than numbers.


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