GameStop Reviews in Dallas-Fort Worth, TX | Glassdoor

GameStop Dallas Reviews

Updated September 7, 2017
198 reviews

Filter

Filter

Dallas-Fort Worth, TX Area

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
99 Ratings

198 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "IT Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Grapevine, TX
    Current Employee - IT Engineer in Grapevine, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    Good people who have a passion for gaming. Opportunity to work with newer technologies and/or 3rd party vendors

    Cons

    Little room for advancement. Health insurance options have become markedly worse in the last 5 years

    Advice to Management

    Provide path for advancement. Get rid of "stack ranking" on employee reviews.


  2. "Game Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Fort Worth, TX
    Former Employee - Game Advisor in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook

    I worked at GameStop part-time (Less than a year)

    Pros

    - you can talka bout games all day
    - free game rentals

    Cons

    - only way to move up is sell subcscriptions and reservations
    - force you to try selling even after customers state they have no interest
    - popularity sells and doesn't equate to good management
    - terrible pay, even if you do sell a lot and get promoted

    Advice to Management

    separate management from sales positions with each having a means of promotion.

  3. "Good place if you like gamesand are lost in life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Picker in Grapevine, TX
    Former Employee - Order Picker in Grapevine, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GameStop full-time (Less than a year)

    Pros

    The people make it easier

    Cons

    Mudane work. Stand in one spot hit a button. Grab a product Rinse repeat.


  4. Helpful (1)

    "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Grapevine, TX
    Former Employee - IT Analyst in Grapevine, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GameStop full-time (More than 10 years)

    Pros

    Worked with a lot of hard working and dedicated people that had a passion for their jobs and believed they could contribute to the success of the company.

    Cons

    Employees are very under valued. There are constant rounds of layoffs especially if you are there more than five years.

    Advice to Management

    Stop laying off employees that have been there for more than 5 years. These are the dedicated ones that helped you build a successful business.


  5. Helpful (1)

    "Store Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Leader in Grapevine, TX
    Former Employee - Store Leader in Grapevine, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 10 years)

    Pros

    Some of my customers were amazing. I touched so many lives in the 12 years I worked there. Conference is the only reason to get promoted since you get free stuff.

    Cons

    No one cares and that's the sad part. They only care about the numbers and getting a better COL score. Forget if you have a 900 transaction if it was a NEW transaction or you sold it to a dying man and you made his day. You are forced to cram a fake, meaningless number down customer's throats, work on a RIDICULOUS number of projects on no hours (and single coverage). You get yelled at and "numbers shamed", until you just don't care anymore and neither does your staff because you're getting paid below a fair wage (with no commission). In my 12 years I was sexually assaulted at my job, verbally abused, customers threatened me, threw things at me, I had racial tension in my work place and they screwed up my workman's comp. case BAD. If I were you... go ANYWHERE else because Gamestop stopped caring about ANYTHING besides the money after their big acquisitions (ie Babbages, Software etc., Funcoland).

    Advice to Management

    Care about the treatment of your employees: it's a multi-BILLION dollar corporation. Stop acquiring to keep yourselves afloat and focus on what made us great in the first place. Give employees a raise (and a fair one) OR give us commission so we have a reason to give 2 cents about your ridiculous goals you want us to meet. The micromanaging has to stop because you preach about "empowerment" well I never once felt empowered as a store "leader". The HR department needs to grow up and not constantly take the sides of the District Leaders because (guess what) they're not always right and they can be corrupt. While I love conference and all the free stuff I got... did it ever occur to you guys that if you didn't spend so much money on conference that you could pour it back into payroll? You didn't have to have a celebrity hosting every single room at conference (as cool as it was) or have DisneyWorld be the supposed next year's conference (that's all money that could be spent on ya know... improving stores)


  6. Helpful (1)

    "Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA in Grapevine, TX
    Former Employee - QA in Grapevine, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (Less than a year)

    Pros

    Easiest job I have ever had, very laid back. Working with the people there was one of the best parts, lots of fun.

    Cons

    Some managers show favoritism with associates when higher positions open up. The pay was not good, some leads are not worthy of the red vest.


  7. Helpful (1)

    "Beware the message"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    - Several good mentors that offer lasting development( just have to find them)
    - Discounts
    - yearly conference

    Cons

    - lots of "implied" actions to gain sales advantage that are crossing the line
    - Purge of solid talent based on changing business and SSC knee jerking expectations what seems weekly
    - Pay not in line with other companies

    Advice to Management

    - Hold the Field Leader teams to the same standard
    - Stop sending mixed messages under the guise of "protecting the family", as it is protect yourself at all costs

  8. "EB Games was great ! Gamestop not so much ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Opening Coordinator in Grapevine, TX
    Former Employee - Store Opening Coordinator in Grapevine, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 8 years)

    Pros

    Great store managers and associates as well as most customers.

    Cons

    No work life balance, pay for most isn't that good, salary people work crazy hours except for in California where they can't. Company has no loyalty to you but want blind loyalty from associates. Top down has no idea about the people who actually work in the stores.

    Advice to Management

    Stop worrying about shareholders and take care of your associates.


  9. Helpful (3)

    "Refurbishment Center blues - but it's been a while since I worked here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grapevine, TX
    Former Employee - Anonymous Employee in Grapevine, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Things that can be found at any company really
    Employee discount
    Decent benefits
    Onsite cafeteria

    Cons

    Terrible parking situation that only added more pressure when attempting to arrive on time to clock in during a small window.
    Management only pretended to be transparent.
    Cutthroat environment to meet numbers meant cutting corners to meet goals, or working honestly and having trouble doing so.
    Nepotism.
    Suggestions about improving processes generally go unheard.

    Advice to Management

    Try to have a bit more empathy for the laborers; put yourself in their shoes. If you're overly concerned about reaching quotas then perhaps keep an open ear to what workers believe may be a solution to make their lives easier.


  10. "GameStop Corp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Care Vendor Manager in Grapevine, TX
    Current Employee - Guest Care Vendor Manager in Grapevine, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    Great people and the culture is awesome.

    Cons

    The work is never done.


Showing 198 of 3,281 reviews
Reset Filters