GameStop Reviews in Los Angeles, CA | Glassdoor

GameStop Los Angeles Reviews

Updated February 24, 2017
62 reviews

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Los Angeles, CA Area

2.5
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GameStop CEO J. Paul Raines
J. Paul Raines
29 Ratings

62 Employee Reviews

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  1. "Even though it got busy, I had fun interacting with the customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Pasadena, CA
    Former Employee - Store Manager in Pasadena, CA
    Recommends
    Approves of CEO

    Pros

    High paced, fun environment. Recommending games you are passionate about. Informing customers of all the cool future releases firsthand. Helping out moms who have never been inside a video game store at Christmas time.

    Cons

    Not enough hours to complete all tasks.


  2. "The fun of working with video games, the tedium of working retail."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Torrance, CA
    Current Employee - Game Advisor in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    The fun of working with video games, and associating with other video game fanatics

    Cons

    The tedium of working retail can be wearying, but no more than any other job. Selling memberships and plans and the various upgrades is annoying, but every retail job is required to do it, so whatever.

    Advice to Management

    Give workers more hours, especially if they're talented at selling memberships and upgrades.


  3. Helpful (1)

    "A Friendly Environment"

    Star Star Star Star Star
    Former Employee - Cashier in Valencia, CA
    Former Employee - Cashier in Valencia, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    GameStop has a very friendly environment. Everyone helps each other with different tasks throughout the day such as stocking video games on the shelves or completing a sale.

    Cons

    I do not feel that there are any cons at working at GameStop. Everyday seemed better than the before because everyone worked together.

    Advice to Management

    No advice to management, they are doing everything fine so far. Management was very nice and helpful whenever I talked to them.


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  5. "games"

    Star Star Star Star Star
    Current Contractor - Game Designer in Northridge, CA
    Current Contractor - Game Designer in Northridge, CA
    Recommends
    Neutral Outlook

    I have been working at GameStop as a contractor (Less than a year)

    Pros

    anything that pays good, thats pretty much it.

    Cons

    when holidays are not off


  6. "I had a good a work experience here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stocker in Los Angeles, CA
    Former Employee - Stocker in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Its a good job to work,help out customers,get work experience

    Cons

    Their were no Challeneges.Nothing was Challenging,everthing was good
    Their was notning hard about this job

    Advice to Management

    I like this job


  7. "Fun experience love gaming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Santa Ana, CA
    Former Employee - Sales Associate/Cashier in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Good pay, return games after a while and get to pretty much use a lot of used ones like renting

    Cons

    Some bad customers, but that's how it is anywhere. Many people come in yelling and complain when they don't get much for their returns.

    Advice to Management

    Nothing


  8. "Great for a retail veteran."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    -Get to work in the gaming industry.
    -Selling games to people is as fun as you make it.
    -Fortunately I had a very supportive leadership team which respected employees needs and growth.
    -Medical benefits are very competitive for retail.
    -Yearly management meeting in Vegas, lots of contests as incentive and yearly bonus.
    -Performance Indicators are easily manageable and easy to translate to creating a guest experience rather than just driving a number.

    Cons

    -A lot of change happens in a short amount of time.
    -Leadership dictates the success of your business, if you are not confident in your supervisor you need to be or consider something else.
    -This company is driven by it's people at the DM level in too many ways, I was fortunate to have great DMs but a mediocre or bad DM would make this a difficult place to work as a manager.
    -Labor hours for non management are too few to operate during busy times, Game Stop is doing a great job of transitioning to customer a 1st model, but it is hard to do at the store level with out hours to support the number of employees needed to appease the demand.

    Advice to Management

    Make sure the directives and intent of corporate policies are executed at the field level. Integrity, communication and commitment are lacking in the field when compared to corporate direction.


  9. "GameStop is unrelentingly corporate, but the people there are amazing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key in Los Angeles, CA
    Former Employee - Third Key in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than a year)

    Pros

    One of the best ways to get your foot in the door is to apply right before the Holidays, and then just work as hard as possible, taking any and all time offered. You'll be in an exhausting environment, but the people around you will have similar interests and passions, and your team will become a family.

    Cons

    Having to push pre-orders and rewards cards. Yes, there is a good reason behind this, but there is WAY too much importance placed on those numbers. It's like standardized tests not being a full representation of your value. It has NOTHING to do with how many games you sell, systems, or how great you are with customers. It just reflects how relentless you are with asking.

    Advice to Management

    Provide clearer paths and open doors to upward movement in the company. Sometimes just letting the staff know that all they have to do is let you know they're interested in moving up is enough.

    I wish there was more of a focus on career nurturing than just making sure your staff is filled at all times.


  10. "Good for a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor in Long Beach, CA
    Current Employee - Senior Game Advisor in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Depending on your manager and the location hours can be from 16-38 a week. Flexible schedule, you meet amazing people daily.

    Cons

    Not much guidance, low pay for duties you do, slow pace some days, extremely goal oriented if you do not preform well you will defiantly get "coaching"

    Advice to Management

    Weekly plans help us a lot, also understand with competitors such as amazon goals are now harder to reach, help us pitch these sales if you see us struggling.


  11. "Pretty easy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Game Advisor in Glendora, CA
    Former Employee - Game Advisor in Glendora, CA
    Recommends

    Pros

    It was a pretty easy and laid back job, all you have to do is organize games and help customers

    Cons

    They customers are pretty rude, and the pay is alright... Schedules are pretty flakey, someone is supposed to work the day you have off then someone's always calls in sick.

    Advice to Management

    Nothing towards management it was really just some of the locations do not follow the rules and treat the employees like dirt



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