GameStop Reviews in Los Angeles, CA | Glassdoor

GameStop Los Angeles Reviews

Updated May 19, 2017
63 reviews

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Los Angeles, CA Area

2.4
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GameStop CEO J. Paul Raines
J. Paul Raines
29 Ratings

63 Employee Reviews

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  1. "Not the best job in the world"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Rowland Heights, CA
    Former Employee - Game Advisor in Rowland Heights, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Okay starting job for first-time workers. Get to rent out games for a few days, and be around games.

    Cons

    Where do I start? Well, thye defintely don't care about their employees because of all work they throw on you. I know I was at the bottom of the scale, but being forced to push customers, and even lie to them just to make subscriptions and reservations is just worong. Not only that, but they base your hours off of how many subs and resos you get. I pretty much went a month with no work just because I let my morals get the best of me. And even though it's cool that employees can rent out new games, once those games are brought back, they get sold to customers as "new" when in reality they're "used" and there's no mention of that to the customer when they buy it. To me, that's pretty messed up. And if you work in a not-so-nice area, expect the GameStops in that area to get robbed. Which brings up another point: their security camera system is insanely lax. They focus more on watching the employees than anythign else. The practically body-searching you have to go through just to leave is insane. I guess this is just like any retail job: if you're a great salesperson, then you'll do fine. but if not, expect to suffer.

    Advice to Management

    Stop treating your employees like they're your monkeys and actually treat them ALL with respect.


  2. "This company is all about the execs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Walnut, CA
    Current Employee - Sales Associate in Walnut, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GameStop part-time (More than a year)

    Pros

    Feel like you get the cutting edge info on games.

    Cons

    - Poor mid level management.
    - Very low pay
    - Company embraces the revolving door employee plan.


  3. "Terrible place to work at."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orange, CA
    Current Employee - Assistant Manager in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    Only works around school schedule.

    Cons

    Doesn't promote from within. To many affirmative action policies to advance a career in my district.

    Advice to Management

    Promote equally.


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  5. "Not as great as one would think"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SGA in Torrance, CA
    Former Employee - SGA in Torrance, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at GameStop part-time (More than a year)

    Pros

    Good for game knowledge, great cow-workers, and organized business model.

    Cons

    Pay was crappy considering I worked for 2 years and only got a 50 cent raise even though I made it to SGA while have a bachelor's degree. THEY DO NOT CARE IF YOU HAVE A COLLEGE DEGREE EITHER. I was a hard worked SGA that was given 38 hours a week (just under full-time so I was unable to receive benefits). Also they are breaking of California labor laws, which is a huge issue that many ignore. As an opener you are alone in the store and can not leave the store to take your 10 minute break which the law states we are suppose to get. Also, we could get in trouble for closing the store for a few minutes to use the restroom because no other person was in the store at the same time. It's a huge class action lawsuit waiting to happen. I was never able to take my ten minute breaks as a manager because I wasn't allowed to leave the store to anyone that wasn't a keyholder. Personal life was also an issue because as a keyholder you have to work at the mercy of the stores needs.

    Advice to Management

    Please consider paying employees much better than they make now. Be considerate of college degree employees. More pay and smarter planning will make your employees much happier and thus, more productive.


  6. "Not worth applying to unless you don't actually need a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Santa Ana, CA
    Former Employee - Game Advisor in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    Working with fellow gamers/ nerds
    Helping people find the perfect game whether it be a gift for someone else or themselves
    Easily making friends with fellow employees

    Cons

    I wasn't allowed a break or lunch. You are allowed to walk to the storage room to eat real quick and head back to the floor. GameStop has been sued multiple times for not allowing their employees proper breaks and lunches.

    You may get one four hour shift during peak season because GameStop always over hires.

    Advice to Management

    Warn people who come in searching for a living wage to apply somewhere else. Let them know that this job is more of a side job rather than an actual employment opportunity from the start rather than having them waste their time while bills go unpaid in false hope.


  7. "Terrible retail experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SGA in Los Angeles, CA
    Former Employee - SGA in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Some of the employees are cool, fun people to work with. It is nice to be in the know as far as gaming is concerned.

    Cons

    The cons are pretty extensive so I'll keep it short. The workload is pretty unrealistic for the customer care that you are supposed to give. Single coverage for the better part of an 8 hour shift all while doing their shipping and receiving, back end work and marketing can be frustratingly impossible. The skills necessary for doing well at the job isn't reflected in pay and there are no benefits until you are an ASM or store manager, no matter how many hours you work. As an SGA or above you can forget about another job or school because they want full availability. Sales goals with no real incentive and the numbers "game" they play are ridiculous. The micro management is pretty horrible too. Believe me when I tell you that this is the short list, because I could write a book.

    Advice to Management

    Give your stores some hours so that there is NEVER single coverage. Let your employees know that they are appreciated. It is disheartening to work so hard to only hear of the little things they missed and rarely hear of a job well done, especially when it is deserved. The lack of recognition for the 30+ hr. employees as part time with no benefits is despicable. Listen to the people in the stores. They know their store and their customers, don't be so quick to blow them and their suggestions off.


  8. "Don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Westlake Village, Los Angeles, CA
    Former Employee - Game Advisor in Westlake Village, Los Angeles, CA

    I worked at GameStop (Less than a year)

    Pros

    None, None ,None, None, None

    Cons

    Poor training, poor management, no employee break rooms

    Advice to Management

    Spend more time properly training new hires.


  9. "Maybe for a first job ?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Game Advisor in Los Angeles, CA
    Former Employee - Lead Game Advisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work around video games. Get to play games before they are released to the public and decent swag. Be the first to know when pre orders are available and snag them for yourself.

    Cons

    The company is not at all interested in your well being.

    Advice to Management

    If you're making a fair wage you may be on your way out and not know it yet.


  10. "thinks their sh!t dont stink"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Eagle Rock, CA
    Former Employee - Game Advisor in Eagle Rock, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    there isnt many if any at all. bestbuy offers a sign up that allows you to get i believe 15% off games for a price, thats my employee discount. amazon offers 20% for prime members. the pros are my coworks so that varies by location and is personal opinion at each place. if anything pro is interaction with customers for the most part.

    Cons

    management is complete bs if you wanna even call it management. they dont care for anyone but their fellow co managers. assistant manager at my store doesnt even know how stuff works and always asks for help. manager never works always on his phone and sitting never helping customers but told all the employees he better not see us doing what he is always doing. the district seems sketchy like the company. so ultimately if possible avoid gamestop. My manager didnt want to promote me because he didnt want me to transfer his exact words.

    Advice to Management

    rebuild the whole management


  11. Helpful (1)

    "Not Worth It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Game Advisor in Glendale, CA
    Former Employee - Seasonal Game Advisor in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of any.

    Cons

    There is no training and extremely minimal hours, and there is no consistency with scheduling The store I worked in was extremely unorganized, unsafe, and crowded. The shelving units and system of stocking causes games to pour onto the floor while people browse through them.

    Advice to Management

    Give your employees more hours. Make your stores safer, cleaner, and organized.


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