GameStop Reviews | Glassdoor

GameStop Reviews

Updated June 25, 2017
3,110 reviews

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3,110 Employee Reviews

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  1. "Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Leader in Idaho Falls, ID
    Former Employee - Store Leader in Idaho Falls, ID
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 5 years)

    Pros

    Great atmosphere if can be in city where district manager isn't home city. Good goodies once in awhile also.

    Cons

    Upper management doesn't care for your growth or future. Benifits for health are laughable.

    Advice to Management

    Actually give two poopies about anyone in the company making less than 60k a year.


  2. "Store Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader in Greenwood, IN
    Current Employee - Store Leader in Greenwood, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 10 years)

    Pros

    Learned valuable lessons about business leadership and sales management.

    Worked in an ever-evolving business that kept me on my toes.

    Flexible schedule

    Cons

    Long hours during the holidays

    Advice to Management

    Have an open mind and be flexible. Job can be extremely rewarding if you're willing to put in the work.

  3. Helpful (2)

    "Asks a lot for little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Miami, FL
    Current Employee - Store Manager in Miami, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Discounts are nice, you get plenty of vendor gifts as a manager. If you work hard you can move up pretty quickly.

    Cons

    Corporate is completely disconnected with the store level. Huge pressure to make numbers(reservations/memberships). Horrible work/life balance. You are asked to wear a lot of hats as manager, you are mostly a sales associate who managers a small staff. No incentives for sales despite the high pressure. Asked to run a store with very little hours, if you are not a manager you work less than 12 hours a week, so manager are left to do most of the work.

    Advice to Management

    Pay your managers more and give more hours for the team as whole. Corp needs to lower expectations and realize that the market has changed and they need to change with it or they will get left behind.


  4. "Fun but not quite satisfying."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in Stockton, CA
    Former Employee - Senior Game Advisor in Stockton, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 5 years)

    Pros

    Fun environment, fast paced (most of the time), games galore, most coworkers are cool and helpful though lots of them lack actual product knowledge.

    Cons

    Customers are terrible, pay is low, opportunity to move up is slim, hardly any other way to learn about what the company expects from employees unless you are constantly doing internet training. Wifi/Ethernet connections almost nonexistent for most stores. Corporate does not reward wide swathe of hardworking employees and simply ignores people.

    Advice to Management

    Reward workers who show initiative and tenacity instead of those that are simply convenient "yes men".There are far too many inexperienced employees in the ASL/SGA positions. Most managers (with exception to a few) are competent and need more tools to help their employees learn proper practices for trade-ins procedures and customer interactions. STOP RELYING ON COOKIE CUTTER INTERNET TRAINING VIDEOS, it's 2017.


  5. "Easy Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA in Grapevine, TX
    Former Employee - QA in Grapevine, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (Less than a year)

    Pros

    Easiest job I have ever had, very laid back. Working with the people there was one of the best parts, lots of fun.

    Cons

    Some managers show favoritism with associates when higher positions open up. The pay was not good, some leads are not worthy of the red vest.


  6. "Good Starter Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in Saint Louis, MO
    Former Employee - Senior Game Advisor in Saint Louis, MO
    Recommends
    Negative Outlook

    I worked at GameStop part-time (More than 3 years)

    Pros

    Good experience builder
    Generally fun people; like games
    Cool environment

    Cons

    Corporate initiatives are restricting
    Lack of guaranteed hours
    Customers are hit or miss, some can be super strange

    Advice to Management

    Corporate needs to listen to store managers more


  7. "A fun job for a gamer."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Olathe, KS
    Former Employee - Anonymous Employee in Olathe, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    When working the sales floor, you mostly just talk about games with customers and help them find products. It can be a lot of fun on slow days to simply discuss your favorite RPG.

    Cons

    Any job that requires you to make sales for a living can be rather soul-sucking. On busy days it gets really demanding and stressful.

    Advice to Management

    Offer better trade-in cash value.

  8. Helpful (5)

    "I don't see this ending well for Gamestop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in Akron, OH
    Former Employee - Senior Game Advisor in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time

    Pros

    I loved my co-workers. They were some of the best people I've ever met. My manager was also great. He would go above and beyond for us and our customers.

    Cons

    - Pay. I was "full-time" meaning I worked over 30 hours, but the benefits were awful. I was also in "management," but I made less than people working at Sheetz.
    -No PTO or vacation
    -Poor company ideals. The Circle of Life is the Circle of Death. When Amazon offers 20% off new titles you don't have to leave the House to get, why bother? I mean, sure, Gamestop does have used (pre-owned) games, but let me tell you, Amazon and other retailers are still cheaper.
    - Hours fluctuate. A lot. I would work 39 hours (never 40 that's over time) one week and then 10 the next.
    -Benefits, what are those? You get zero benefits - nothing. I was a SGA and would be responsible for the entire store for days on end, but heaven forbid I get paid jury duty or dental.

    Advice to Management

    My management was great. This is corporate. They need to take care of their employees, especially if they're in management - any level. They lost me and I was offered higher positions because I knew this business would not succeed.


  9. Helpful (2)

    "Great environment but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Elizabethtown, KY
    Former Employee - Assistant Store Manager in Elizabethtown, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GameStop full-time (More than a year)

    Pros

    Great environment to work in
    People are fun

    Cons

    Not enough hours for people
    Pay is not much

    Advice to Management

    Pay your employees more and give them appropriate hours to reduce your turnover rate. Everyone loves the job itself but I couldn't take care of a family off the wages I made and I was a full time assistant store manager. The GAs definitely can't survive off 4 hours a week making 7. 25. No wonder everyone leaves. The only upsides are the people and the environment.


  10. "Senior Game Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Conway, AR
    Current Employee - Anonymous Employee in Conway, AR

    I have been working at GameStop (More than a year)

    Pros

    Lot of business so a busy environment and full of games.

    Cons

    Lots of hours and not a lot of support


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