GameStop Employee Reviews | Glassdoor

GameStop Reviews

Updated February 24, 2017
2,924 reviews

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2,924 Employee Reviews

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Pros
Cons
  • there is no belief in work life balance AT ALL and salaried positions are expected to work far beyond 50 hours a week (in 89 reviews)

  • Strong disconnect from upper management (in 221 reviews)

More Pros and Cons

  1. "Fun but no room to grow.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader
    Current Employee - Store Leader
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (Less than a year)

    Pros

    Electronic Benefits, yearly convention, fun customer base

    Cons

    Strong disconnect from upper management


  2. "Negotiator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grapevine, TX
    Current Employee - Anonymous Employee in Grapevine, TX
    Recommends
    Approves of CEO

    I have been working at GameStop full-time (More than a year)

    Pros

    Great team and working atmosphere. Management really seem to care about their employees.

    Cons

    Lack of training with certain aspects of the job. A strong belief with working more with less.


  3. "Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Approves of CEO

    Pros

    Fun store environment, great team to work with

    Cons

    Poor compensation, disconnect from management, questionable business practices encouraged

    Advice to Management

    Set goals that don't compromise customer relationships


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  5. Helpful (1)

    "Not Worth the Money or Stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor
    Current Employee - Game Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Coworkers were nice, game renting, discount on pro-days, fairly easy job requirements.

    Cons

    Extremely little hours for part-timers/ management was loaded with too many hours, sometimes had too many employees scheduled during slow periods, low pay, schedules done weekly, black-out during the holidays.

    Advice to Management

    Circle of Life is too aggressive and detrimental to selling tactics due to the customers getting annoyed about being asked to buy this or sign up for that when they are already over paying for pre-owned games/ systems. My store only schedules me one day a week and I am not allowed to ring any transactions due to the fact that my single transactions for the day would ruin the store's weekly average (unless I manage to somehow: obtain a preorder, sign up a customer for a pro card, sell them a pre-owned game, and do a substantial trade-in -- which will lower my new games score -- all in one 3 hour shift.)


  6. "Not what it's cracked up to be."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time

    Pros

    Talk about games all day and work with great people.

    Cons

    Crap pay
    Crap hours
    Crap sales quotas

    Advice to Management

    Treat your managers and employees better


  7. "Was not happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get a discount
    You can sign a game out

    Cons

    The Hours
    Management is awful


  8. "Game Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at GameStop full-time

    Pros

    Flexible work schedules, fun environment to work in.

    Cons

    Upper management is terrible, pay is bad for the amount of work and "pre orders" you have to push.

    Advice to Management

    Work with your employees! Make them feel valued


  9. "Experience depends on Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Oklahoma City, OK
    Former Employee - Game Advisor in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    Laid back environment (usually)
    Talk about games all day
    Free rentals for any game
    decent employee discount

    Cons

    No commission or bonuses
    zero incentives
    forced to run skeleton staff often

    Advice to Management

    Like the title suggests, the management greatly influences your work experience here. Positive managers who focus on leading and teaching instead of barking orders are the ones who see the results. Also, you should REALLY implement an incentive program for employees if you want them to become better salespeople. I worked a 9 hour shift, sold 5 xbox ones, 6 Ps4s and a slew of games and accessories for each and it wasn't even a sale day, yet I made the same amount of money that day as the dude who just went through the motions and maybe rang up ten games all day. Very demoralizing/demotivating.


  10. "Store Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time

    Pros

    You gain lots of experience rather quickly in the fast paced retail sales environment. You are able to learn how to do marketing changes, schedules,different release parties for different items, great customer service experience.

    Cons

    Return policy is to lenient, as most people use it as a rental company. Higher ups are really bad at micromanaging everything that goes on in the stores.

    Advice to Management

    Be prepared for a stressful environment, and not a lot of personal / family time.


  11. Helpful (1)

    "Starting to feel like a used car salesman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SGA/Keyholder
    Current Employee - SGA/Keyholder
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Good group of people at my store. Great for getting your "nerd" on.

    Cons

    The sheer amount of tasks and goals expected for the time allotted.
    Circle of Life numbers being shoved down your throat daily.
    Never enough staff to get the work done because hours are always being cut.
    No where NEAR enough pay for the level of stress.
    I would take the company's bottom line more seriously if they would pay an actual living wage to anyone over GA level.

    Advice to Management

    Please, for the love of god, give employees more hours if you want the good ones to stick around longer than a few months. The phrase "You get what you pay for" really is true guys.



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