GameStop Employee Reviews | Glassdoor

GameStop Reviews

Updated March 25, 2017
2,958 reviews

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2,958 Employee Reviews

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  1. "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than a year)

    Pros

    You get a 15% discount on games as an employee. This is about the only perk to working at Gamestop.

    Cons

    Everything else. You are constantly forced to run a store by yourself since corporate doesn't like to grant store managers enough hours for double coverage. If you're not a key holder, don't expect hours. In order to maintain employment you had to meet sales quotas (no commission to be made, mind you) or your job was threatened.

    Advice to Management

    Remove your heads from your colon and understand that customer service isn't a math problem. Human interaction and understanding is needed to earn a customers business.


  2. "Fun but no room to grow.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader
    Current Employee - Store Leader
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (Less than a year)

    Pros

    Electronic Benefits, yearly convention, fun customer base

    Cons

    Strong disconnect from upper management


  3. "not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop part-time

    Pros

    borrowing used product from the store

    Cons

    compensation is not fair for what is expected


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Retail Sales Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 10 years)

    Pros

    Always changing with clientele, never stuck in the past.
    Fun and exciting work environment learning about the newest video games, electronics and collectibles.
    Large family feel from the company.

    Cons

    Can be a very competitive sales position.
    Not very competitive with the pay that is offered.


  6. Helpful (1)

    "Terrible hours, too much sales pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Bristol, CT
    Former Employee - Sales Associate/Cashier in Bristol, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    customers are interesting, the job itself is pretty easy, and coworkers are usually decent people

    Cons

    -impossible to get hours unless you're the store manager, and the store manager works themselves to death
    -lots of pressure from corporate to meet sales goals

    Advice to Management

    be less bad


  7. "Negotiator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grapevine, TX
    Current Employee - Anonymous Employee in Grapevine, TX
    Recommends
    Approves of CEO

    I have been working at GameStop full-time (More than a year)

    Pros

    Great team and working atmosphere. Management really seem to care about their employees.

    Cons

    Lack of training with certain aspects of the job. A strong belief with working more with less.


  8. "They Rock"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time

    Pros

    Everything is awesome! Everything is cool when you're part of the team.

    Cons

    Nothing at all, I love my job!

    Advice to Management

    Circle of Life. Woo!


  9. "Safe yourself the headache"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than a year)

    Pros

    Fun work environment
    Regular customers are fun to engage with
    You sell fun.

    Cons

    Employees are cogs in the machine, management doesn't care about you.
    False promises of promotions.
    Terrible structure.
    Pay employees over the age of 18 minimum wage and expect their best effort.

    Advice to Management

    I worked as an ASL for this company for two years. I led the district in sales 18/24 months I was full time. I was continuously promised an opportunity for promotion only to get passed up for an outside hire TWICE. If you aren't a puppet for management they refuse to advance you. Their metric system is horrendous. The employee turnover is outrageous because we expect GAs to sell like they're on commission but pay them minimum wage. This company has 4-5 years before it ends up just like Hastings did. The need to value their employees, who are an asset, not an expense. GameStop went from being a place gamers came to enjoy shopping for the things they love to a used car lot in a matter of months.


  10. "Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Approves of CEO

    Pros

    Fun store environment, great team to work with

    Cons

    Poor compensation, disconnect from management, questionable business practices encouraged

    Advice to Management

    Set goals that don't compromise customer relationships


  11. "Not what it's cracked up to be."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time

    Pros

    Talk about games all day and work with great people.

    Cons

    Crap pay
    Crap hours
    Crap sales quotas

    Advice to Management

    Treat your managers and employees better



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