Gander Outdoors "credit cards" Reviews | Glassdoor

Gander Outdoors Employee Reviews about "credit cards"

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Found 740 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
52%
Approve of CEO
Marcus A. Lemonis
11 Ratings
Pros
Cons
  • "Like any retailer these days they push their loyalty programs, credit cards, etc(in 132 reviews)

  • "Excessive focus on selling credit cards and protection plans(in 57 reviews)

More Pros and Cons

Reviews about "credit cards"

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  1. "Management could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Hermantown, MN
    Doesn't Recommend

    I worked at Gander Outdoors part-time for more than a year

    Pros

    I liked the job and the people I worked with. Decent employee discounts

    Cons

    Really pushed the credit card sales to the point customers wouldn't talk to sales associates. some managers were on a power trip. Very little incentive to actually sell the cards

    Advice to Management

    hire new managers that treat employees like humans

    Gander Outdoors2019-04-15
  2. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shooting Sports Associate 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Gander Outdoors part-time for more than 6 years

    Pros

    Decent pay for a part time job. Excellent place to work if your passionate about the outdoors. Very good discount programs.

    Cons

    Like any retailer these days they push their loyalty programs, credit cards, etc

    Gander Outdoors2019-02-21
  3. Helpful (1)

    "Too 'Big Corporate'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Firearms Sales in Winston-Salem, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gander Outdoors part-time for more than 2 years

    Pros

    flexible schedule and huge selection of products.

    Cons

    Managers were much more worried about employees selling credit cards and pointless warranties rather than the products themselves

    Advice to Management

    focus on the products

    Gander Outdoors2018-03-05
  4. Helpful (1)

    "Glad they went bankrupt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Firearms Sales in Mooresville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gander Outdoors part-time for more than 2 years

    Pros

    Was able to work with firearms

    Cons

    Nearly everything else, too worried about pushing credit cards and 'added protection' for firearms.

    Advice to Management

    Actually listen to the employees on what they suggest to help boost sales

    Gander Outdoors2018-01-20
  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gander Outdoors part-time

    Pros

    Great management, fun environment and great coworkers.

    Cons

    Selling credit cards and protection plans were put above all else, even customer service.

    Advice to Management

    N/A

    Gander Outdoors2017-09-20
  6. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ft Sales Associate in Winston-Salem, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Gander Outdoors full-time for more than 6 years

    Pros

    Working in the firearms department was relatively fun. Like any retail, it could get frustrating dealing with customers or merchandising.

    Cons

    Hours were not steady for part time, had to push credit cards and protection plans

    Advice to Management

    Stand up to corporate when they try to implement bonehead ideas/products. We shouldn't clear off products that we have instock, just to wait weeks/months to get the new product.

    Gander Outdoors2017-09-20
  7. "Firearms Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gander Outdoors

    Pros

    Working with guns and customers

    Cons

    Too focused on credit cards and protection plans, not ensuring customer satisfaction

    Advice to Management

    Prices are too high

    Gander Outdoors2017-09-26
  8. "Down the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Zone Supervisor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gander Outdoors full-time for more than 20 years

    Pros

    The company is going out of business. The "old guard" created this situation. The outlook is very bright with the new brand "Gander Outdoors" . The new CEO Marcus Lemonis is bringing a whole new philosophy for this company to the table. Old school pricing was "cost plus" take the product cost and add percentage of markup. Mr. Lemonis is doing "market minus" (same as Walmart) take the average retail market price of...

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    Cons

    Micro management of employees and stores. Inability to listen to input form individual stores. Excessive focus on selling credit cards and protection plans. Naively thinking they force the rest of the market to stay abreast with them as they increased margins to make more money and were oblivious to the fact that they were driving away their customer base with inflated prices.

    Advice to Management

    Go back to what you are good at selling beer!

    Gander Outdoors2017-08-04
  9. "FT Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gander Outdoors full-time for more than 2 years

    Pros

    Decent Pay Okay Discount Decent Benefits Strong Team Members Ability for flexible scheduling Outright Relaxed Environment most of the time.

    Cons

    No job security (Company Filed Chapter 11) Management structure broken Zero Reliability when it comes too scheduling SO MUCH PRESSURE TO SELL CREDIT CARDS AND SUMMIT PLANS. (When nobody wants a card with 25% APR) Very Repetitive Work, No challenges In-Store Management conflicts each other, nobody is on the same page yet everyone trips on their little bit of power.

    Advice to Management

    Stop focusing so much on pushing credits and summits. Take a look at your employees and their needs, its your job to take care of US! Let us take care of the customers. Happy Employees = Happy Customers.

    Gander Outdoors2017-04-20
  10. "Firearms and Hunting Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Firearms and Hunting Associate 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Gander Outdoors part-time for more than a year

    Pros

    Decent working atmosphere. Fairly open on changing hours for part time staff. Fair Discount 20% on Products; 30% off Gander Products: Also partners with major rewards company that highly discounts specific partnered companies to help get new products to retailers (use is highly regulated). (In Store discounts excludes firearms and several other regulations listed in length in manual available on companies private...

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    Cons

    Company has been slashing benefits and creating more policies. 1.) All employee purchases under $250 must be made using a Gander Credit Card of Cash. 2.) After selling employees on the benefits of being commissioned for sales in Firearms and footwear departments commission was revoked with a small raise. 3.) While we must be available for 12 hours a week minimum, recent schedules have many employees working only...

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    Gander Outdoors2017-03-27
Found 740 reviews