Gander Outdoors "credit cards" Reviews | Glassdoor

Gander Outdoors Reviews

Updated Jun 6, 2019

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Found 743 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
53%
Approve of CEO
Marcus A. Lemonis
13 Ratings
  1. Helpful (6)

    "Zone supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Zone Supervisor in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gander Outdoors for more than 3 years

    Pros

    Discounts are decent but only if you want gander mountain products that will fall apart in first year. Industry discounts are much better. Didn't buy much from store over last year.

    Cons

    Management is pulled around by empty threats of bosses flying into town to visit and fire people if things aren't perfect. Credit cards are the most important thing here. You could have a $5000 transaction and do half the days sales goal and it wouldn't matter if you didn't get a card. Also selection of new products has disappeared in the last year. I can count on one hand the number of different or new firearms added...

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    Advice to Management

    Pull your heads out of a place it shouldn't be and focus on sales and not all the extras.

    Gander Outdoors2016-11-27
  2. "Sales Associate"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Gander Outdoors part-time

      Pros

      Always on the move. Not often a dull moment. Some of the people are fun and positive. Interesting to work with some quality products.

      Cons

      No real quality training, and no direction on how to get things done. Not enough people working to get things done timely and effectively. The emphasis on selling credit cards is high.

      Advice to Management

      Hire more motivated employees that want to get work done. Have more incentive to get cards and summits in a motivating way rather than threatening.

      Gander Outdoors2016-10-26
    • Helpful (2)

      "They should change the Job Title to Credit/Protection Plan Sales!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Firearms Associate in Dallas, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Gander Outdoors part-time for less than a year

      Pros

      Employee Discounts, Good Scheduling for College students, bond with coworkers about how terrible the managers are. Get to play with guns and learn things from other coworkers about different aspects of the outdoors.

      Cons

      If you don't sell the credit card you will get fired. This is the biggest flaw in the company as we didn't join gander to sell credit cards we joined to sell guns. Also it's ridiculously difficult to sell that card to anyone who has any sort of knowledge about credit as the interest rate on the card is 24%. (Lol) We also didn't join to sell protection plans on guns that already have lifetime warranty. Employees are being...

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      Advice to Management

      No one wants your stupidly high interest rate, no benefits credit card. Stop making good employees leave your store because of credit. If you let us teach customers about guns you would have more sells and wouldn't have to have credit cards. We can't tell people features on guns because we're too busy trying to scam them with credit and protection plans. Also lower your goals, your current goals are unobtainable and...

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      Gander Outdoors2016-10-21
    • Helpful (2)

      "Apparel/Footwear Retail employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Peoria, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Gander Outdoors part-time for less than a year

      Pros

      Employee discounts on merchandise, friendly coworkers, helpful and beneficial training/developement on products, commision on some producst; can lead to a nice addition of wages.

      Cons

      fast employee/manager turnover (feel like you can be replaced easily and planned on), made it employee mission to sell gander mountain credit card plans and insurance plans on certain items; if you failed to sell a set amount within a month you were warned and then 2nd time fired. Whole required to sell them concept felt uneasy/ wrong. Company focused more on captial gains from cards than on actual merchandise. Along...

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      Advice to Management

      Stop forcing employess to sell credit card plans and insurance plans as apart of monthly/weekly goals period. It destroys the whole purpose of trying to sell helpfull and decent merchandise to customers, as everyone is more focused on selling the cards.

      Gander Outdoors2016-09-29
    • Helpful (2)

      "Salary Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Hardlines Zone Manager in San Antonio, TX
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Gander Outdoors

      Pros

      Firearm Culture Regulatory Compliance team at Base Camp Vendor purchase programs provide a great value for the outdoor/hunting oriented

      Cons

      -Lack of Work Life Balance -No formal training for salary management -Sales Floor Leader Program is the worst idea ever, it makes you feel like a sleazy used car salesman. -Conversion expectations are unrealistic. (Transactions/Shopper Traffic) -Lack of payroll to properly staff building -Communication from Base Camp is poor and often contradictory. (ie get rid of unnecessary fixtures but keep everything for next...

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      Advice to Management

      Everything should be run like the Regulatory Compliance department. Get rid of SFL and Mystery Shops. Reward your employees when they succeed. Happy employees=Happy Customers. Lower prices to be more competitive. Customers don't care about exceptional customer service, they just want product at the best possible price.

      Gander Outdoors2016-10-01
    • Helpful (2)

      "PT Firearms (Hunting) Associate Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Hunting Associate in Atlanta, GA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Gander Outdoors part-time for less than a year

      Pros

      Discount is decent; 30% Gander Mtn stuff, 20% most other things. Minus Rimfire ammo, firearms, and other restricted items. Able to work on bows and shoot at the range for free, work on firearms a bit in the back, and ability to talk to customers vs forcing sales on them. Customers are mostly happy to be there since it is shopping for things that they enjoy. 5% for first responder and military Work and life...

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      Cons

      Commission offered 2% on new firearms and 4% on rest. Did not get it in writing and now getting 1%/2%. Make sure to get your pay written down on paper! Mediocre pay. 8.25/hr plus commission. High prices on firearms. Constantly having to price match to Academy. Plus they get 20% off firearms we get 0%. Average of $100 of stuff must be sold with each firearm. This is the biggest con. People who are not first time...

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      Advice to Management

      Reconsider our benefits at least match them to our nearby competitors. Fix the prices set for almost everything in store. Firearms are almost always price matched to Academy. Hire specific people to do 4473's. This is the biggest use of time on weekends. More training. There is no firearms department so give us time to learn or teach us how to do more than just sell guns. Most on the "firearms people" cannot...

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      Gander Outdoors2016-09-15
    • Helpful (2)

      "Selling credit cards and warranties, not the outdoors!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Firearm Sales in Greensburg, PA
      Doesn't Recommend
      Disapproves of CEO

      I worked at Gander Outdoors part-time for less than a year

      Pros

      You can have a flexible work schedule to work around school or another job so you might consider this a pro.

      Cons

      You will be under constant pressure to sell worthless credit cards, extended warranties, and "baskets" of extra items largely useless to the customer..

      Advice to Management

      Quit. Sell your operation to Bass Pro Shops/Cabelas; it will be better for everyone.

      Gander Outdoors2016-10-07
    • Helpful (4)

      "Run, run away"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Anonymous Employee in Greenfield, IN
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Gander Outdoors

      Pros

      Really no pros. Maybe being able to like a few people you work with.

      Cons

      Oh where to start. No organization or communication. Management is horrible. They do not lead or work with their employees. They sit in the office all day barking orders over their little radios. They treat employees like crap unless they get credits constantly, when none of them can come out of the office and get them along with their TEAM. They couldn't sell if they tried. Inappropriate behavior. Sad HR. Lack of...

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      Advice to Management

      Store managers get off your butts and actually lead a store and be apart of the TEAM you talk about. District managers, pay attention more to what actually goes on in the store. Try not to announce your visits and come see what goes on when management doesn't know you are coming. Talk to your employees not just management that feeds you lines of crap.

      Gander Outdoors2016-08-21
    • "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Saint Paul, MN
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Gander Outdoors full-time for more than 5 years

      Pros

      Variety of duties and the day just zooms by. Lots of opportunities for growth if you are willing to move.

      Cons

      Corporate office continually adding new duties and projects which make it almost impossible to get everything done. Too much focus on Credit Cards and Summit and baskets.

      Advice to Management

      Too many projects are given which takes away from the customers. Maybe have another Management position added for just Operational functions only, so that the Zone or Department Managers can focus on Sales.

      Gander Outdoors2016-08-28
    • Helpful (3)

      "Kind of amazing this place is still in business."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate - Hunting in Eden Prairie, MN
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Gander Outdoors part-time for more than 3 years

      Pros

      The discounts are very good from Gander and the manufacturer discounts are even better.

      Cons

      Pay rates are below area going rates. Experienced people are leaving for better pay. The POS systems are setup to allow Gander to avoid paying commissions to commissioned sales people at every opportunity. Constant, relentless pressure to sell credit cards and extended warranties. Stores and mangers are measured/graded in ways that drives behaviors that are detrimental to the overall financial health of the company....

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      Advice to Management

      Decide if the "bread and butter" of Gander Mountain is Credit Cards or Outdoors products. If the decision is credit cards, tell the employees (and customers) so we can quite now. Taylor merchandise to geographic areas. Example: buckshot is not legal for deer hunting in Minnesota but our store has excess buckshot in store but very little for waterfowl loads. "Baiting" is not legal for deer hunting in Minnesota but...

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      Gander Outdoors2016-08-16
    Found 743 reviews