Gap Inc. Reviews | Glassdoor
Gap Inc. Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Gap Inc. Reviews

    Clear All
    Full-time, Part-time
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • United States - All Cities
    • - California
    • - San Francisco, CA Area
    • - Fresno, CA Area
    • - Los Angeles, CA Area
    • - Napa, CA Area
    • - Riverside, CA Area
    • - Sacramento, CA Area
    • - San Diego, CA Area
    • - San Jose, CA Area
    • - Visalia, CA Area
    • - Arizona
    • - Phoenix, AZ Area
    • - Tucson, AZ Area
    • - Arkansas
    • - Little Rock, AR Area
    • - Colorado
    • - Denver, CO Area
    • - Connecticut
    • - Hartford, CT Area
    • - New Haven, CT Area
    • - District of Columbia
    • - Washington, DC Area
    • - Florida
    • - Jacksonville, FL Area
    • - Miami-Fort Lauderdale, FL Area
    • - Orlando, FL Area
    • - Tampa, FL Area
    • - Sawgrass, FL
    • - Georgia
    • - Atlanta, GA Area
    • - Columbus, GA Area
    • - Savannah, GA Area
    • - Illinois
    • - Chicago, IL Area
    • - Iowa
    • - Iowa City, IA Area
    • - Kentucky
    • - Cincinnati, OH Area
    • - Louisville, KY Area
    • - Owensboro, KY Area
    • - Louisiana
    • - Baton Rouge, LA Area
    • - Lafayette, LA Area
    • - Maryland
    • - Baltimore, MD Area
    • - Washington, DC Area
    • - Massachusetts
    • - Boston, MA Area
    • - Michigan
    • - Detroit, MI Area
    • - Mississippi
    • - Tupelo, MS Area
    • - Missouri
    • - Branson, MO Area
    • - St. Louis, MO Area
    • - New Hampshire
    • - Boston, MA Area
    • - Manchester, NH Area
    • - New Jersey
    • - New York City, NY Area
    • - New Mexico
    • - Albuquerque, NM Area
    • - New York State
    • - Buffalo, NY Area
    • - New York City, NY Area
    • - North Carolina
    • - Boone, NC Area
    • - Burlington, NC Area
    • - Fayetteville, NC Area
    • - Kill Devil Hills, NC Area
    • - Ohio
    • - Columbus, OH Area
    • - Dayton, OH Area
    • - Pennsylvania
    • - Gettysburg, PA Area
    • - Philadelphia, PA Area
    • - Puerto Rico
    • - Puerto Rico Area
    • - South Carolina
    • - Greenville, SC Area
    • - Tennessee
    • - Chattanooga, TN Area
    • - Nashville, TN Area
    • - Knox Park, TN
    • - Texas
    • - Austin, TX Area
    • - Dallas-Fort Worth, TX Area
    • - Houston, TX Area
    • - McAllen, TX Area
    • - San Antonio, TX Area
    • - Virginia
    • - Blacksburg, VA Area
    • - Charlottesville, VA Area
    • - Washington, DC Area
    • - Wisconsin
    • - Madison, WI Area
    • - Milwaukee, WI Area
    • - Oshkosh, WI Area
    • - Watertown, WI Area
    • Canada - All Cities
    • - Alberta
    • - Calgary, AB, Canada Area
    • - British Columbia
    • - Vancouver, BC, Canada Area
    • - Manitoba
    • - Winnipeg, MB, Canada Area
    • - Ontario
    • - London, ON, Canada Area
    • - Ottawa, ON, Canada Area
    • - Toronto, ON, Canada Area
    • China - All Cities
    • - Shanghai
    • - Shanghai, China Area
    • France - All Cities
    • - Ile-de-France
    • - Paris, France Area
    • - Rhone-Alpes
    • - Lyon
    • India - All Cities
    • - Delhi
    • - New Delhi, India Area
    • - Telangana
    • - Hyderabad, India Area
    • Ireland - All Cities
    • - Dublin
    • - Dublin, Ireland Area
    • Philippines - All Cities
    • - Mindoro Oriental
    • - Chicago
    • South Korea - All Cities
    • - Soul
    • - Seoul, South Korea Area
    • United Kingdom - All Cities
    • - England
    • - Birmingham, UK Area
    • - London, UK Area
    • - Portsmouth, UK Area
    • - Stoke-on-Trent, UK Area
    • Vietnam - All Cities
    • - Hồ Chí Minh
    • - Ho Chi Minh, Vietnam Area
    To filter reviews, or .

    Found 857 reviews

    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    59%
    Recommend to a Friend
    69%
    Approve of CEO
    Gap Inc. CEO Art Peck
    Art Peck
    344 Ratings
    Pros
    Cons

    • "work/life balance, expected to exceed expectations with very little resources" (in 43 reviews)

    • "Upper management does not know what’s going on or what needs done" (in 24 reviews)

    More Pros and Cons
    1. Featured Review

      "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Director, Data Management in San Francisco, CA
      Recommends
      Negative Outlook
      Disapproves of CEO

      I have been working at Gap Inc. full-time for more than 19 years

      Pros

      Great balance between work and personal life

      Cons

      No visible issues but business has to step up

      Gap Inc.2019-03-08

      Gap Inc. Response

      March 18, 2019 – Company Representative

      At Gap Inc., we believe in the overall well-being of our employees, both in and out of the workplace. We're thrilled to see you note this in your feedback. Thanks for sharing.

    2. "Great company to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business and Training Specialist 

      I worked at Gap Inc. full-time for more than a year

      Pros

      Flexibility, team building, and accountability

      Cons

      Turnover in management, no follow through in management

      Gap Inc.2019-04-04

      Gap Inc. Response

      April 11, 2019 – Company Representative

      We're sorry to hear about your experience with management. We have always believed that Gap Inc. should be a place where all of our employees should feel welcome and supported. We work hard to activate this mission across our organization, every day.

    3. "Good company."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Technical Manager in San Francisco, CA
      Recommends
      Positive Outlook

      I have been working at Gap Inc. full-time for more than 3 years

      Pros

      good technology stack in all areas of application development

      Cons

      like a small fish in a big pond. Headwinds in overall retail segment impacting company growth.

      Gap Inc.2019-04-19

    4. "Experience depends on who your boss is"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Merchant in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Gap Inc. full-time for more than 5 years

      Pros

      Great and fun teammates, smart coworkers

      Cons

      I happened to have a bad manager that was loved by leadership but hated by everyone she managed. This happens a lot at Gap, but it doesn't happen on every team.

      Advice to Management

      Less politics and bureaucracy

      Gap Inc.2019-04-20

    5. "OK place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Creative Manager in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Gap Inc. full-time for more than 5 years

      Pros

      Can be a positive experience depending on department you work under.

      Cons

      Constant corporate restructuring makes for an unstable environment; very limited career development for most hq employees who aren't involved with the field.

      Gap Inc.2019-04-19

    6. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Dallas, TX

      I worked at Gap Inc. part-time (Less than a year)

      Pros

      fun environment, fast-paced, great discoun

      Cons

      A lot of expectations while working the floor

      Gap Inc.2019-04-19

    7. "Overall, too much burden on managers for not enough benefits"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Gap Inc. part-time

        Pros

        -benefits better than most if you're part-time (401k, some health care) -pay equity

        Cons

        -work life balance: many are expected to do overtime especially ahead of big store visits -no PTO for part-time workers even though half of management is technically part time and are expected to work nearly full time -constant restructuring of upper management -too much pressure and work expected out of only a few people leading a store

        Gap Inc.2019-04-10

      • "They will fire you after a year"

        StarStarStarStarStar
          Former Employee - Cashier 

          I worked at Gap Inc. part-time

          Pros

          Flexible schedule for part time

          Cons

          They will fire you after a year

          Gap Inc.2019-04-09

        • "A great company for work/life balance"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Product Manager in San Francisco, CA
          Recommends
          Neutral Outlook
          No opinion of CEO

          I worked at Gap Inc. full-time for more than 3 years

          Pros

          Great office location, empathetic leadership, excellent work/life balance, no emails on the weekend, and ability to transition between teams and roles across a large, diverse company.

          Cons

          Below average pay range for the location, political culture, leadership does not always have a clear vision to execute on, lots of organizational restructuring.

          Advice to Management

          Spend more time understanding your employees and listening to their ideas.

          Gap Inc.2019-04-08

          Gap Inc. Response

          April 11, 2019 – Company Representative

          Thank you for taking the time to leave a review. We will keep these points in mind as we continue our work to improve the experience for all employees across the company.

        • "Excellent Friendly Culture"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Sales Associate in Atlanta, GA
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Gap Inc. part-time (Less than a year)

          Pros

          Easygoing Culture, Daily Incentives,Upward Mobility

          Cons

          Pay could be better in my opnion--Thats It!

          Advice to Management

          Keep Up The Good Work

          Gap Inc.2019-03-23

          Gap Inc. Response

          April 11, 2019 – Company Representative

          Thank you for taking the time to leave a review. We're happy to see you note our career growth opportunities as a pro. At Gap Inc., we are proud to say that many of our longest tenured employees got their start in fashion at one of our stores!

        Found 857 reviews