Gap Inc. Employee Reviews about "upper management"

Pros

Benefits and culture were great. I learned so much in my 4 years at Gap Inc.

Cons

Lots of office politics and bureaucratic BS. Upper management gets away with so much and HR does nothing but documents and files it away. I didn’t feel protected nor did I feel I had a voice. I felt HR was there only to protect the company and not the employees. I had nine managers during my tenure at Gap. It is difficult having to constantly adjust to a new manager’s style every few months. It’s demoralizing to employees who have been there doing the work and having to keep proving themselves to new managers especially when they have a manager who is unfamiliar with process and reluctant to learn the team’s processes. Bonuses suffer when quarterly sales goals aren’t met. Old Navy kept bonuses pretty healthy in the past so there’s lots of uncertainty after the separation worrying many employees.

Pros

Training & Development- in depth training and recertification if you stay with the company as systems/ideas change. Great benefits program. Flexibility with initiating processes. Access to upper management is easy and always possible.

Cons

Work/ Life balance- hard to get t8me off requested, lot of compromise. Stressful management atmosphere- changing of events/promos without warning and schedules also. Scheduling not necessarily fair.

Pros

great employee discount program and benefits

Cons

upper management are very pushy and low payroll

Pros

Interesting projects, nice HQ with great cafeteria.

Cons

Lots of politics and turf protection by department leads and upper management. High turnover caused by re-orgs and lack of clear direction.

Pros

Pay and bonuses. Insurance. Company meeting in Las Vegas

Cons

Unrealistic expectations from management. They’ll say they want “independent thinkers” and “entrepreneurs” to turn underperforming stores around but threaten your job if you don’t do it exactly to their model despite exceeding goals. Upper management is clueless to what a day to day operation of a store entails. They leverage corrective action to avoid paying bonuses.

Pros

Good about giving time off for family appointments (at least for now).

Cons

At the call centers, Gap has recently made a huge change and everyone must change their shift, including hours and days off, every six months. Who does that?? What a major life upheaval. Have to rearrange day care, school drop off & pick up, etc. Can you imagine working for a company that now makes you change your schedule every six months and you don't even get to pick the hours or days off. You rate the shifts given to you and then upper management picks the one that will work for them. I went from 6-2:30pm to now 12 noon-8:30pm. I have worked here for over ten years and am gob smacked by this change. I am not the only one and several people had to leave because of this.

Pros

Great family made with co workers, great atmostphere

Cons

Not enough direction given from upper management or critique.

Pros

Work life balance. easy work, not much stress. the same test plans can be used across multiple projects.

Cons

boring work and not challenging. upper management doesn't really know what the work that is happening and how to improve.

Pros

-Discount? -very relaxed dress code -decent benefits -bonuses based on how well you do with loyalty (cards).

Cons

-toxic management with superiority complex. Immature, gossips and no filter at all whatsoever. -encouraged to profile. -my role title was visual merchandiser, but I've only done it once in the 6 months I have been with the company. I felt more like a cashier who can open and close the store as im only ever on the register. All I've done was registers while the upper management got to chill in their offices their entire shift. -hours are long and all I did was close. Main closer plus 9 hour shifts. Better hope no one calls off (which is frequent, even among management). -management plays favorites and will LET certain associates run you over just because said managers like to be bullies. -be aware that they are up the *peach* about loyalty and getting cards. They WILL hound you about it more than any company ever could. -high turnover rates. They have almost entirely new staff twice a year.

Pros

The Company supports work life balance. Hours are somewhat flexible depending on who you report to.

Cons

Workload defeats work life balance. Frequent major reorganizations. Upper management only care about promoting themselves and not about the team who supports them. People who get promoted do not know how to manage their team. Turnover is high.