Gap Inc. Employee Reviews about "upper management"
Updated Oct 29, 2021
Found 54 of over 2K reviews
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Hi everyone! I’m currently a Account Manager looking to transition into tech sales. I have 7 years experience in retail management for Gap Inc. and 1 year in my current role and an MBA to boot. I also work as a Marketing Manager for a local security company and have been able to scale it from $60K the first year 2021, to $750K YTD. In my current role I perform product demos and generate sales leads; without the compensation. Any advice on skills to leverage on my resume?
Ask A Legal Recruiter
So I had a short stint at a law firm which is not my resume because it is not worth relaying the future employers this leaves about a 3-month gap in my resume total. This year I started doing freelance work and have done a substantial amount of assignments for other law firms I was thinking of extending the start date of the freelance work to the beginning of my work Gap in order to provide some coverage for it, is this unethical? Does this scream I'm covering up a gap? Let me know your thoughts
Talent Management Officer
Hello People, I am an HR with 3 years of experience and I am open to a Challenging HR role post 2.5 Years of Maternity & Nurturing Break and my Gap is costing me so much that it has started making me feel demotivated and anxious as I am not getting Interview calls. Can any Dubai Folks vouch for me for an HR Generalist or HR Manager role?
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Top Review Highlights by Sentiment
- "Great benefits like 401k and medical" (in 126 reviews)
- "Good work/life balance (depending on shift worked); 20 days of PTO annually to both exempt and non" (in 114 reviews)
- "Great people but there can be a lot of hierarchy and politics especially in a cross" (in 104 reviews)
- "Good pay and dependable." (in 102 reviews)
- "Great Culture and Values" (in 73 reviews)
- "HR does nothing to correct bad management so the only option is to move teams or departments" (in 71 reviews)
- "poor leadership and constantly changing vision" (in 41 reviews)
- "Hikes are absolutely team/manager specific If Part of Good team Good manager then great growth." (in 41 reviews)
- "level teams are responsible for producing an enormous amount of work, and upper management seemed indifferent to this fact." (in 32 reviews)
- "low salary compared to other bay area companies and retailers" (in 19 reviews)
Ratings by Demographics
This rating reflects the overall rating of Gap Inc. and is not affected by filters.
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Reviews about "upper management"Return to all Reviews
- Former Employee, more than 3 years★★★★★
It’s gone downhill....RUN!!!May 24, 2019 - In Tech in San Francisco, CARecommendCEO ApprovalBusiness Outlook
Benefits and culture were great. I learned so much in my 4 years at Gap Inc.
Lots of office politics and bureaucratic BS. Upper management gets away with so much and HR does nothing but documents and files it away. I didn’t feel protected nor did I feel I had a voice. I felt HR was there only to protect the company and not the employees. I had nine managers during my tenure at Gap. It is difficult having to constantly adjust to a new manager’s style every few months. It’s demoralizing to employees who have been there doing the work and having to keep proving themselves to new managers especially when they have a manager who is unfamiliar with process and reluctant to learn the team’s processes. Bonuses suffer when quarterly sales goals aren’t met. Old Navy kept bonuses pretty healthy in the past so there’s lots of uncertainty after the separation worrying many employees.Continue reading
We appreciate hearing your thoughtful feedback and are disappointed to hear about your experience. We understand the vital role our leaders play in the experience of our employees and we are sorry to hear of your experience with management at Gap Inc. We strongly believe that each member of our team deserves the proper support and guidance from our leaders. As we continue to implement resources to help our managers, we will keep your feedback in mind.
- Former Employee, more than 10 years★★★★★
General ManagerOct 27, 2017 - Store Manager in New York, NYRecommendCEO ApprovalBusiness Outlook
Training & Development- in depth training and recertification if you stay with the company as systems/ideas change. Great benefits program. Flexibility with initiating processes. Access to upper management is easy and always possible.
Work/ Life balance- hard to get t8me off requested, lot of compromise. Stressful management atmosphere- changing of events/promos without warning and schedules also. Scheduling not necessarily fair.Continue reading
- Current Employee, more than 3 years★★★★★
somewhat happyJun 18, 2020 - Associate Manager in Atlanta, GARecommendCEO ApprovalBusiness Outlook
great employee discount program and benefits
upper management are very pushy and low payroll
- Former Employee, more than 1 year★★★★★
Don't go for the name brandMar 28, 2017 - Anonymous Employee in San Francisco, CARecommendCEO ApprovalBusiness Outlook
Interesting projects, nice HQ with great cafeteria.
Lots of politics and turf protection by department leads and upper management. High turnover caused by re-orgs and lack of clear direction.Continue reading
- Former Employee★★★★★
Unrealistic expectations and high turnoverDec 23, 2022 - General ManagerRecommendCEO ApprovalBusiness Outlook
Pay and bonuses. Insurance. Company meeting in Las Vegas
Unrealistic expectations from management. They’ll say they want “independent thinkers” and “entrepreneurs” to turn underperforming stores around but threaten your job if you don’t do it exactly to their model despite exceeding goals. Upper management is clueless to what a day to day operation of a store entails. They leverage corrective action to avoid paying bonuses.Continue reading
- Current Employee, more than 8 years★★★★★
I would not recommend this company to anyone after major changes made at call centerAug 27, 2021 - Customer ServiceRecommendCEO ApprovalBusiness Outlook
Good about giving time off for family appointments (at least for now).
At the call centers, Gap has recently made a huge change and everyone must change their shift, including hours and days off, every six months. Who does that?? What a major life upheaval. Have to rearrange day care, school drop off & pick up, etc. Can you imagine working for a company that now makes you change your schedule every six months and you don't even get to pick the hours or days off. You rate the shifts given to you and then upper management picks the one that will work for them. I went from 6-2:30pm to now 12 noon-8:30pm. I have worked here for over ten years and am gob smacked by this change. I am not the only one and several people had to leave because of this.Continue reading
- Current Employee★★★★★
Love gapMay 3, 2023 - Product ManagerRecommendCEO ApprovalBusiness Outlook
Great family made with co workers, great atmostphere
Not enough direction given from upper management or critique.
- Current Employee★★★★★
Test LeadMay 11, 2016 -RecommendCEO ApprovalBusiness Outlook
Work life balance. easy work, not much stress. the same test plans can be used across multiple projects.
boring work and not challenging. upper management doesn't really know what the work that is happening and how to improve.Continue reading
- Former Employee, less than 1 year★★★★★
Toxic management/role responsibilityFeb 22, 2022 - Visual Merchandiser in Aurora, ILRecommendCEO ApprovalBusiness Outlook
-Discount? -very relaxed dress code -decent benefits -bonuses based on how well you do with loyalty (cards).
-toxic management with superiority complex. Immature, gossips and no filter at all whatsoever. -encouraged to profile. -my role title was visual merchandiser, but I've only done it once in the 6 months I have been with the company. I felt more like a cashier who can open and close the store as im only ever on the register. All I've done was registers while the upper management got to chill in their offices their entire shift. -hours are long and all I did was close. Main closer plus 9 hour shifts. Better hope no one calls off (which is frequent, even among management). -management plays favorites and will LET certain associates run you over just because said managers like to be bullies. -be aware that they are up the *peach* about loyalty and getting cards. They WILL hound you about it more than any company ever could. -high turnover rates. They have almost entirely new staff twice a year.Continue reading
- Former Employee, more than 8 years★★★★★
Long time employee moves onOct 20, 2015 - Project Manager in San Francisco, CARecommendCEO ApprovalBusiness Outlook
The Company supports work life balance. Hours are somewhat flexible depending on who you report to.
Workload defeats work life balance. Frequent major reorganizations. Upper management only care about promoting themselves and not about the team who supports them. People who get promoted do not know how to manage their team. Turnover is high.
Gap Inc. Response