Gap Reviews | Glassdoor

Gap Reviews

Updated February 19, 2019
4,825 reviews

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3.5
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Gap CEO Art Peck
Art Peck
885 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance during the peak seasons" (in 118 reviews)

  • "Hours were never given out fairly as it somewhat depended on how many company credit cards you could get customers to sign up for" (in 226 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Always a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap part-time

    Pros

    Friendly staff, flexible schedules, opportunities for growth and employee recognition programs.

    Cons

    Well, it's retail - so customers will always be a wildcard, especially at a children's store. But that's the way the cookie crumbles

    Gap Response

    Sep 26, 2018 – Company Representative

    We love that you have listed our career growth opportunities as a pro! We are dedicated to our employees' development and investing in our teams to make sure they're receiving the guidance needed to... More


  2. "Developed close relationships with clients and sold products."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Castle Rock, CO
    Current Employee - Retail Sales Associate in Castle Rock, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gap part-time (More than 3 years)

    Pros

    Mgmt is flexible with scheduling and employees get awesome discounts!

    Cons

    None. This is a perfect position for anyone.

    Advice to Management

    None

  3. "leader Of others fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gap full-time (More than 10 years)

    Pros

    Benefits
    Flexible
    Culture
    Advancement
    Lots of room to grow

    Cons

    Changing environment
    Lack of payroll
    Expectations
    More with less

    Advice to Management

    Listen to your employees
    Stop cutting payroll


  4. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate/Cashier in Los Angeles, CA
    Current Employee - Sales Associate/Cashier in Los Angeles, CA
    Recommends

    I have been working at Gap part-time (More than 10 years)

    Pros

    Managers are helpful and supportive

    Cons

    Not too many hours to go around.


  5. "Good Job for those starting out in LP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention Service Representative
    Current Employee - Loss Prevention Service Representative

    I have been working at Gap part-time

    Pros

    Wages are fair, learn everything there is to know about loss prevention.

    Cons

    Pay is decent (not great) for the amount of work involved.


  6. "Love the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Package Handler in Fresno, CA
    Current Employee - Package Handler in Fresno, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gap full-time (Less than a year)

    Pros

    Benefits, Incentives, Pay, Flexibility, Fun

    Cons

    Better communication in each area

    Advice to Management

    To make others aware when they are pulling people to work in a different area that may need more help So this way we don't look back or across to find that we are the only one left in that area or that no one is left to handle the flow of work that is left to be done or not to be made,aware 9f the pull so others can step in. This would help so the work to be done can still flow effectively. Also production is key but if the processes aren't done correctly and employees are cutting corners by folding invoices, not counting the items before they hit Pack OK then are these numbers truly their success or a bit of weakness in which they should work on these issues. So they may truly be their Success as well as Management. If your going to do it. Do it right or don't do it. Gap set these guidelines for a reason. If they cut corners would they be this successful now??


  7. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap full-time (Less than a year)

    Pros

    Good benefits and vacation time
    Easy work just crazy schedule because it is retail.

    Cons

    The schedule wasn’t great but that’s any retail job

  8. "A great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Associate in Deer Park, IL
    Former Employee - Sales Associate in Deer Park, IL
    Recommends

    I worked at Gap part-time (More than a year)

    Pros

    Wonderful Team leads, amazing floor experiences, really solid communication and scheduling

    Cons

    can be hard to manage while in school,

    Advice to Management

    Be more flexible with students during finals!


  9. "Retail isn't for everyone, but it has some growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap full-time (More than 5 years)

    Pros

    Growth opportunities but dependent on what store/management team you get.

    Cons

    Had some poor experiences with management team.


  10. "Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook

    I worked at Gap part-time (More than a year)

    Pros

    coworkers were fun, management was easy to talk to

    Cons

    being on-call, took a while to get any kind of raise