Gap Reviews

Updated May 14, 2021

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3.8
75%
Recommend to a Friend
85%
Approve of CEO
Gap CEO Mark Breitbard
Mark Breitbard
176 Ratings
Pros
  • "The employee discount was awesome(in 507 reviews)

  • "Amazing people, good benefits and great discount(in 329 reviews)

  • Cons
  • "Pressure to push store credit cards(in 269 reviews)

  • "long hours, a lot of manual labor(in 158 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Gap and is not affected by filters.

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    1. 5.0
      Current Employee

      A-May-Zing

      Mar 4, 2021 - Dreamer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing. Seriously though not kidding.

      Cons

      Love it. Like a lot. Right on.

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    2. 5.0
      Current Employee, more than 1 year

      Great place to work for those who want a job in retail

      May 12, 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is nice for a retail job, 50% discounts, positive environment and nice managers

      Cons

      Sales is big here. Hours might depend on your ability for credit card inquiries

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    3. 2.0
      Current Employee, more than 5 years

      Management and HR Do Not Care About Employees

      Apr 14, 2021 - Merchandise Handler in Groveport, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • Health care • PTO • Overtime • Diversity

      Cons

      I complained to a supervisor and manager about a coworker following me. They didn't do anything about it. They thought I made it up in my head. They just suggested I change shifts, while the coworker suffered no consequences. I think they felt the complaint was not substantial just because I was a man complaining about a woman. If it were the other way around, they would have held a conversation with me even with no evidence I were following a woman at work. As for HR, they did not listen to me when I cooperated with an investigation into my violation of personal conduct. Instead, they stuck with the version from someone I messaged online about my situation but never saw me misbehave. That coworker embellished details about me. HR also tried to incriminate me when I told them a third coworker threatened me. Finally, I think the supervisors don't care about their employees. They need to work on listening to employees' concerns and stop overworking some while protecting their favorites.

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    4. 4.0
      Former Employee, more than 1 year

      Good Workplace

      May 12, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice co-workers and good environment

      Cons

      Minimum wage and inconsistent scheduling.

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    5. 4.0
      Current Employee

      I aint saying it's the best but it ain't the worst

      May 5, 2021 - Student in Louisville, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I just wanna review other jobs- worked here in high school and it was fine

      Cons

      just a retail job so ppl were kinda mean

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    6. 4.0
      Former Employee, more than 1 year

      Good part time job

      May 5, 2021 - Sales Associate in Sacramento, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Laid back Nice coworkers Good for college students

      Cons

      Management Customers can be rude Pushing credit cards

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    7. 4.0
      Former Employee

      great as far as retail goes

      May 3, 2021 - Merchandise Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      discounts, coworkers, benefits, company promotes from within

      Cons

      long hours, little room for creativity

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    8. 4.0
      Current Employee, more than 5 years

      Sustainable career foundation

      Apr 24, 2021 - Assistant Manager in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Learn business basics 2. Build career foundation 3. Steady work/life balance 4. Excellent benefits

      Cons

      All retail business politics apply, never let your guard down - stay professional

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    9. 3.0
      Former Employee, less than 1 year

      Cool stuff

      May 13, 2021 - Seasonal Sales Associate in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Classic work environment that is governed by service

      Cons

      A little harsh on how they run the ship

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    10. 5.0
      Former Employee, more than 1 year

      Ok, place

      May 3, 2021 - Customer Service Representative in Groveport, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PTO Good benefits, good hourly pay

      Cons

      None, everyone is nice and helpful

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    Viewing 1 - 10 of 6,635 Reviews
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