Gap Reviews | Glassdoor

Gap Reviews

Updated December 16, 2018
4,749 reviews

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3.6
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Gap CEO Art Peck
Art Peck
863 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance during the peak seasons" (in 118 reviews)

  • "A lot of pushing of credit cards to customers" (in 225 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Always a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap part-time

    Pros

    Friendly staff, flexible schedules, opportunities for growth and employee recognition programs.

    Cons

    Well, it's retail - so customers will always be a wildcard, especially at a children's store. But that's the way the cookie crumbles

    Gap Response

    Sep 26, 2018 – Company Representative

    We love that you have listed our career growth opportunities as a pro! We are dedicated to our employees' development and investing in our teams to make sure they're receiving the guidance needed to... More


  2. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gap part-time

    Pros

    Very workable with my school schedule and great management.

    Cons

    Really, there weren't any, I liked working there and they liked me. (at least I think so!)

    Advice to Management

    You're doing great!

  3. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great staff and work environment.

    Cons

    No cons about the job.


  4. "Good company for part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Washington, DC
    Former Employee - Stock Associate in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gap part-time

    Pros

    Flexible schedule and friendly environment

    Cons

    No cons other than compensation


  5. "Good company and good part time job for college student."

    StarStarStarStarStar
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Recommends
    Approves of CEO

    I worked at Gap part-time (More than a year)

    Pros

    Gap is a good company to work for. Learned a lot about retail and was crossed trained in different positions. Awesome store discount to use at all brands and outlets. Co-workers were great. Flexible schedule. They value diversity. I learned a lot about fashion. I really enjoyed helping customers and a lot of GAP customers are loyal. Can be fast paced and no day is the same, which is nice. There were some really great managers and leaders.

    Cons

    They have somewhat of a high turnover, even with management. One GM I had was really good, another one micromanaged to death and wasn't good at leadership. Pay could be higher. Pressure to get customers to apply for Gap cards.

    Advice to Management

    Don't micromanage, let employees do their job and give them the space to grow. Help them develop in their role.


  6. "Good starter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good starter job. Pay started at $9/hour for cashier

    Cons

    Not something you’d want to do long term


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Carlsbad, CA
    Former Employee - Sales Associate in Carlsbad, CA

    I worked at Gap part-time (Less than a year)

    Pros

    Great environment and never a dull moment.

    Cons

    Thrown in with no training, and had to learn on the go.

  8. "Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discounts are great and flexibility

    Cons

    Hours & long hours of standing


  9. "Gap review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gap part-time

    Pros

    Discounts are the biggest plus

    Cons

    No room for growth, no raises really at all,minimal hours no full time work


  10. "Love the gap family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Murray, UT
    Former Employee - Sales Associate in Murray, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gap part-time (More than 3 years)

    Pros

    Great management, great coworkers, awesome discount on clothes, always treats in the back...

    Cons

    Customers during the holidays are cranky.