Gap Reviews | Glassdoor

Gap Reviews

Updated December 8, 2017
1,292 reviews

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3.0
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Gap CEO Art Peck
Art Peck
151 Ratings

1,292 Employee Reviews

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Pros
Cons
  • Work/ life balance can be a struggle (in 104 reviews)

  • Having to push Gap credit cards (in 210 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gap part-time

    Pros

    The environment is open and accomadating. There aren't strict rules limiting your sales or overall performance
    , like folding clothes or processing shipment. This job is great for high schoolers or busy college students.

    Cons

    however, they still do have measurements for performance that they could choose to tell you or not. Your scheduled hours are depends on this a lot. You will probably be scheduled no more that 3, 5 hrs work days for the week because they're so many employees especially at the start of the holiday season. The store can turn chaotic because of the sheer volume of merch. There is a lot of theft

    Advice to Management

    Be forthright and communicate employee performances.


  2. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gap part-time

    Pros

    very good discount on clothes

    Cons

    usual cons of working in retail

  3. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Flexible scheduling with great employee discount at Gap and Banana Republic, Old Navy and Athleta.

    Cons

    Working nights weekends and holidays.


  4. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap full-time

    Pros

    team atmosphere for increased sales

    Cons

    employee turnover, difficulty maintaining staff


  5. "Overall"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Great discount from Gap, Old Navy and Banana Republic

    Cons

    Typical retail setting, short breaks, standing feet all day.


  6. "Teach yourself the ways of Gap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Style Specialist in Dawsonville, GA
    Current Employee - Style Specialist in Dawsonville, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gap part-time (More than 3 years)

    Pros

    The employee discount is wonderful, along with all my coworkers. Our team works so well together and we all get along so well. The pay is good for part-time work as long as you can get the hours.

    Cons

    Hours are cut short for those who management sees as low workers. Management doesn't provide training to employees other than a quick 30 minute walk through of the store and register system. You have to learn everything on your own.
    Gap Cards are a huge focus on the sales floor and at the registers. Most days it seems like we are a credit card company and not a clothing retailer because of the huge push to open those cards. I've seen people walk out of the store because of how many times we asked them to open a Gap Card. Their usual response is that they don't want the card and will just buy the stuff online.
    Gap expects you to devote your life to them and not have any life outside of work.

    Advice to Management

    Lower the credit card goal and focus more on building a positive customer experience. Work with your employees to train them on everything. Give our recognition to your employees to make them feel welcomed and want to perform better.


  7. "Gap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Eagan, MN
    Current Employee - Sales Associate in Eagan, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gap part-time (More than 3 years)

    Pros

    Good employee discount
    Flexible hours

    Cons

    Mangers are pushy about credit cards
    Will give you basically full time hours but no benefits

    Advice to Management

    Tell your employees you appreciate their work.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    friendly coworkers, discount, great experience

    Cons

    Required to open up a gap card


  9. Helpful (1)

    "Assistant Mananager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orlando, FL
    Current Employee - Assistant Manager in Orlando, FL
    Recommends
    Neutral Outlook

    I have been working at Gap full-time (More than 8 years)

    Pros

    Meet great people. Good discounts. Able to flex with your job rolls.

    Cons

    Constantly cut hours. High expectations of what you can get done within your shift.

    Advice to Management

    Be realistic with what can be completed within a shift or with the amount of hours that you allocate. Pay people what they are worth. People doing the same job get different pay rates.


  10. "Sr Merchant"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Job is ok. People are nice and good pto and health benefits. Also you can change roles and go to different groups

    Cons

    There are a lot of Directors and Sr Directors who don't know what they are doing and don't have any managerial experience

    Advice to Management

    Please stop handing out titles to inexperienced managers or test skills more in hiring. It's almost like you are handing out titles like candy


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