Garmin Reviews | Glassdoor

Garmin Reviews

Updated March 23, 2017
132 reviews

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3.0
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Garmin President and CEO Clifton Pemble
Clifton Pemble
43 Ratings

132 Employee Reviews

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Pros
Cons
  • The career path of a product support specialist is non-existent (in 17 reviews)

  • Lower end on compensation with little to no performance incentives (in 9 reviews)

More Pros and Cons

  1. "To quote Gershwin: Nice Work If You Can Get It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Electronic Assembler in Salem, OR
    Former Contractor - Electronic Assembler in Salem, OR

    I worked at Garmin as a contractor (More than a year)

    Pros

    Surrounded by pleasant, mostly rational people on the manufacturing floor; clean, safe, well-organized and well-lit work environment; exposure to many interesting aspects of manual and SMT assembly; support staff very helpful; good worker autonomy; generally a very healthy work environment. Conspicuous absence of reactionary, punitive attitude toward trainee fallibility that's frequently observed in less sophisticated workplaces.

    Cons

    Sporadic nepotism; likelihood of being rolled over from temp to hire largely related to age of applicant and/or familial relationship with management. Some territorial hostility among low-level workers, albeit infrequent and usually not disruptive. Overall rating of "3" is a rough average, varying substantially in proportion to employee demographics.

    Advice to Management

    When older temps are classified as 'expendable no-hire only,' how about disclosing it directly at the outset, or at least with a decent interval before giving them the old heave-ho? There are no enforceable laws that preclude this, and it's always easier to find another job from a 'currently employed' status.

    Passing "throwaways" over for multiple hiring cycles while accepting mostly younger workers with approximately equal (or in some cases less) proficiency, less seniority and occasional extracurricular collusion is not a nice way to communicate management intentions.


  2. Helpful (7)

    "Struggling to make the transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Olathe, KS
    Former Employee - Systems Engineer in Olathe, KS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Garmin full-time (More than 8 years)

    Pros

    Great benefits, great people. Great location

    Cons

    Pay is low, the culture is not good. Used to be a great place that had passion now it is poorly managed and most of the management needs replaced.

    Advice to Management

    Your not the same company Gary and Min starred move on and admit it. Treat employees with respect and cut HR in half.

  3. Helpful (1)

    "Not that flexible but still okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Olathe, KS
    Current Employee - Software Engineer in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garmin full-time (More than 5 years)

    Pros

    Awesome coworkers
    Decent benefits
    Lots to do

    Cons

    40 hour work week, 8 hours a day (NOT counting lunch, which really makes it 9 hours a day) is the only option. Working from home on a regular basis is not an option.

    Advice to Management

    Consider different work schedules/work from home options.


  4. "Garmin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in Olathe, KS
    Former Employee - Technical Writer in Olathe, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Interesting Products, Good benefits, and Job ownership

    Cons

    Long hours, Teamwork not emphasized


  5. Helpful (3)

    "Great but doesn't have a good work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Specialist in Olathe, KS
    Current Employee - Product Support Specialist in Olathe, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great for the 20 somethings that are fresh out of college and need a starting point.

    Cons

    Typical large corporation, there's little to no flexibility. Horrible work/life balance. Don't be late.... ever.

    Advice to Management

    Recently they started using the call center as a farm for their head quarters.


  6. Helpful (1)

    "Great company, Great products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS
    Positive Outlook
    No opinion of CEO

    I have been working at Garmin (More than 5 years)

    Pros

    Conservative, no layoffs, great benefits

    Cons

    Salaries are not at industry standards


  7. Helpful (12)

    "Garmin hasn't come close to realizing it's potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Olathe, KS
    Former Employee - Anonymous Employee in Olathe, KS
    Neutral Outlook
    No opinion of CEO

    Pros

    Some of the smartest people I've ever worked with are at Garmin; there is incredible talent at this company for sure. Great 401K, health benefits and in a few departments a real camaraderie and chance for advancement - but not all of them. See below.

    Cons

    People are not considered the most valuable asset here. No real career paths into leadership were to be had in most parts of this company. Along with that, Garmin was rife with politics and, frankly, this will be it's undoing if not changed. The reality is that there is no real leadership and it's costing them a hell of a lot of money (no vision, no real engagement by CEO).

    The company didn't seem to have the ability to see the world through any 'lens' other than that of engineering so most decisions around marketing and selling their products are made by engineers. This was (is) a really big problem for them - at least while I was there. The 'culture' was ultra-ultra conservative and it's costing them market share.

    There were no performance incentives anywhere in the company and drove a 'show up and get paid' mentality in many parts of the organization.

    Advice to Management

    Garmin when I was there was very much like Apple in her hay-day; loads of cash and 'just good enough' performance of the different business units hid what by any measure was gross mismanagement of really important resources (both human and capital).

    There was also significant misalignment from the CEO through VP and Directorate levels - all areas of the business - the worst being in the most important customer facing areas (MarComm, ITWeb and Sales).

    For a company your size in market cap to not have incentive based programs for your employees is extraordinarily short-sighted, IMO. Most organizations now in consumer electronics have mature incentive and bonus programs rewarding employees for contributions to customer satisfaction.

    I don't believe I've ever worked for a company with as much at stake, nor with as much promise. But until the issues above are addressed (likely through change of Sr. Leadership) Garmin will have a difficult time realizing it's potential.

  8. "Product Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Specialist in North Kansas City, MO
    Former Employee - Product Support Specialist in North Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, day time shifts and perks. Chance to work with new gps technology

    Cons

    No support for advancement, call center seems to be separate from the headquarter. Typical call center regulations

    Advice to Management

    Create an advancement program for entry level employee. Provide the call center employees with some of the same perks and programs that are available to the headquarter


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Overland Park, KS
    Current Employee - Customer Service Representative in Overland Park, KS
    Recommends
    Neutral Outlook

    I have been working at Garmin full-time (More than 5 years)

    Pros

    GREAT insurance. Wonderful perks. Friendly co-workers.

    Cons

    Low pay compared to other call centers. If your spouse has insurance through their work you pay extra I'd they use your's.


  10. Helpful (1)

    "Meh Sounded Good at First..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PCB Designer in Olathe, KS
    Former Employee - PCB Designer in Olathe, KS
    Doesn't Recommend
    Negative Outlook

    I worked at Garmin (More than a year)

    Pros

    Had great vision and campus, helpful people and generally fun work atmosphere. Had a lot of fun activities to participate in with fellow co workers such as outdoor clubs and games during lunch and in the evenings.

    Cons

    business market is falling, poor cad software, poor training of employees on design processes, Required to work 50 hours for a few weeks due to department being understaffed and overworked.

    Advice to Management

    Implement a plan to train engineers on cad software and practices and make it manditory. Create seperate jobs for PCB Design and PCB checking currently they are in the same boat and one finds himself doing more of the latter.


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