Garretson Resolution Group Reviews | Glassdoor

Garretson Resolution Group Reviews

Updated Mar 21, 2019

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Found 100 reviews

2.2
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
44%
Approve of CEO
Matthew L. Garretson
52 Ratings
  1. "The new GRG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Garretson Resolution Group

    Pros

    Great co-workers, management is more and more engaged with common folk. Fast paced.

    Cons

    A little chaotic at times, certain roles are very under paid.

    Advice to Management

    Adjust compensation where necessary. Invest is employee growth and training

    Garretson Resolution Group2018-12-15
  2. "My Experience in Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garretson Resolution Group full-time for less than a year

    Pros

    Medium sized company that is very collaborative on most items. There is room for improvement, but you can tell they have come a long way. The office is located in a great area of Charlotte where you do not have to pay for parking, but there is still great food within walking distance.

    Cons

    Due to the nature and size of the business, there can be some ups and downs from a financial perspective. That being said, it is a stable company.

    Garretson Resolution Group2018-10-26
  3. Helpful (1)

    "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garretson Resolution Group full-time for more than a year

    Pros

    GRG is an Great company, It is not very large in size and not an top down corporate culture. It works in a bi-directional ways feedbacks and responses happens in both directions and changes happens fast. I am part of the IT department were each one posses unique talent and carries lot of passion on the way we do things. We are very productive and aggressive in terms or actual works. I worked in other large corporations...

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    Cons

    Gap between IT and business needs to go down.

    Advice to Management

    Appreciate, Recognize and Celebrate IT department's achievements

    Garretson Resolution Group2018-10-10

    Garretson Resolution Group Response

    October 29, 2018HR Professional

    Thank you for sharing your thoughts on working at GRG. There are many pros to working in a smaller organization and having a voice is definitely one of them. Please continue to be involved and work with the business teams to help make this a great organization!

  4. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Garretson Resolution Group full-time

    Pros

    Lots of opportunity to grow in business and lead without prior leadership experience. The atmosphere is busy and collaborative.

    Cons

    Not everyone is a good planner, leads to some confusion.

    Advice to Management

    Continue to ask the hard questions and be open to honest answers.

    Garretson Resolution Group2017-05-08
  5. Helpful (2)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lien Resolution Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garretson Resolution Group full-time for more than 5 years

    Pros

    GRG offers a very unique and interesting field! I've been a full-time employee for almost 6 years, and look forward to working every day. There were only 77 employees and 2 offices when I started with GRG; today there are 333 employees and 5 offices. Immense growth! GRG provides lots of opportunities and challenges for those who are interested. I love that GRG gives back to the community...employees are actually...

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    Cons

    I'm a problem-solver, and would love to assist with some of the challenges present at GRG, but it can be difficult to obtain the information necessary to formulate a solution. The company is definitely improving communication between the senior management and the employees, but communication between departments is lacking. If the lines of communication were open, the efficiency of day to day operations could improve...

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    Advice to Management

    Keep the lines of communication flowing with employees. Often not enough details are provided when assigning tasks, which allows for misinterpretation, and leads to added workload and the possibility of error.

    Garretson Resolution Group2017-03-27
  6. "Claim Center Representative"

    StarStarStarStarStar
      Current Employee - Fulfillment Specialist in Metairie, LA

      I have been working at Garretson Resolution Group for less than a year

      Pros

      Friendly work environment. No drama.

      Cons

      Its in the CBD and the traffic is horrendous.

      Garretson Resolution Group2016-12-05
    • Helpful (1)

      "You're never bored. Fast paced, innovative, and challenging place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Healthcare Resolution in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Garretson Resolution Group full-time

      Pros

      Cutting edge company working on really interesting and high profile projects. The company is not layered with bureaucracy. Great place to work if you want to be challenged, can handle the chaos, and want to create something new and make an impact. The company has made significant investments in process and systems in recent years that will be an important part of its continued growth.

      Cons

      People that are independent and highly motivated succeed here. The pace of the company can be difficult to keep up with. In many ways, the company is still in start-up mode and the rapid growth means that structure and initiatives change quickly. The company is adapting to managing a larger workforce and trying to find ways to grow the culture and communicate to a much larger company. As with many high growth companies,...

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      Advice to Management

      Future is bright. Keep building the foundation.

      Garretson Resolution Group2014-12-13
    • "You have to be here to understand!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Garretson Resolution Group full-time for more than a year

      Pros

      Professional, relaxed atmosphere, have all the tools to do my job, paycheck delivered on time and accurate, everyone is nice!

      Cons

      Would love to have free soda along with the awesome Starbucks machine. Owner provides meals for special holidays. Lots of fun activities to increase morale.

      Advice to Management

      Keep doing what you are doing.... outlook is great!

      Garretson Resolution Group2014-02-21
    • Helpful (3)

      "Things are looking up"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Associate in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Garretson Resolution Group full-time for less than a year

      Pros

      Company seems to be getting focused on key objectives, more on people, etc. Benefits are great, work life balance is respected

      Cons

      Time will tell if the trend continues

      Garretson Resolution Group2017-11-03
    • Helpful (7)

      "The experience is what you make of it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Data Analyst in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Garretson Resolution Group full-time for more than 3 years

      Pros

      - Fast paced environment - able to learn about inner workings of personal injury claim resolution in an industry leader - friendly co-workers. It feels like everyone is in it together. - you control your own destiny. If you speak up about wanting to try something within the organization, management will try their best to make it happen. - always new opportunities opening up. The organization has the feel of a startup....

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      Cons

      - at times can feel like you are in a sink or swim environment - if you want to get paid what you are worth, you will have to threaten quitting to get it. - communication across business units can be difficult because there is no defined organization structure - talent acquisition does not match the best fit employee for the organization - "yes man" culture among employees when feedback is asked of company vision. This...

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      Advice to Management

      - continue communication with employees - launch site for innovative ideas and feedback - continue to encourage employee feedback - socialize with employees 15 minutes a day on the floor. This is REALLY easy and will help build morale. - revise review process to be meaningful. I recommend getting rid of the score since it doesn't seem to give a picture of actual performance. - review hiring process to make sure talent...

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      Garretson Resolution Group2017-04-05
    Found 100 reviews