Gartner Reviews

Pros

Will give you the salary and clout your professional resume needs moving forward, also *may* beef up your professional development

Cons

The company culture has completely changed since 2017, mainly due to the influence McKinsey has had on the board...they suckle from the teet of six sigma crap, so much so even out EXP clients smell it out and make fun of it. In particular, the Client Service Organization's work environment has become wildly toxic. For example, the Client Partner's business unit is the funnel to just about every other position (unless you're lucky in the pin-the-tail-on-the-donkey that is recruitment to jump into ECM, TCM or CVM) you have to hold your breath and pray that your territory is one of the magic territories that's aways thrived on its own(generally based on the culture of the orgs in that territory or industries in that territory and their use/need of consulting firms). Either way youre going to work yourself crazy- the territory health quarter to quarter will vary based on how those users use and that can be out of your control even with your best efforts. Metrics do matter but they don't tell the whole story. Yet they are the make or break, regardless of your effort or relationship with sales team and clients. I think the goal is to turn/burn on associates as quickly as possible since those are the more affordable fire and hires, versus management. It's also easier than rebuilding the metrics process, or rotating reporting cycle. Also easier than trying to align Gartner's client service org KPIs with Gartner's sales org KPIs. Much easier to have them continue as two separate islands- competing against each other, punishing each other in their day to day functions in a relationship that turns into a battle over access to each member. Yes. Much easier to poach newly graduated, low expectations, wet behind the ears, bright eyed, google campus loving, solid benes seeking and branded swag searching associates to take on board as they off load the associates they've enjoyed and burnt out... ...but again, when it's was good, it was great.

Pros

solid benefits, reasonable hours - no wekeend work expected or needed, very collaborative colleagues

Cons

lots of pressure; winner's circle or die - if you aren't 120% of quota consistently, opportunities are limited

Pros

I've seen a lot of negative reviews about sales culture, micromanagement etc. and to be fair I would assume a good portion of these people were not successful or comfortable being coached. I've been with Gartner for 4 years and had positions in the midsize channel, in leadership and in large enterprise sales. Some of the pros are: pay, work life balance, uncapped earnings, the people (met a lot of best friends here), the benefits and the PTO. I've had some inspiring leaders that were invested in my success and took time to make me better. For the most part I've always felt comfortable and not micro managed. I did have one terrible experience with a leader, but fortunately HR handled the situation and the individual was let go after a thorough investigation. In any role you will have some fantastic leaders, some okay ones and hopefully very few bad ones. Luckily at Gartner my overall experience with my managers was positive. In any sales role you will have some luck and also have some really unfortunate situations that are out of your control. Gartner is no different. From my experience the people with positive attitudes and good work ethic eventually find success. I'd recommend Gartner to any sales professional that is eager to succeed and wants to have a work life balance.

Cons

Sometimes the forced training and programs are adopted blindly and even though AEs don't find them helpful we have no choice but to continue to do them. With the coronavirus impact, the sales incentive trips were cancelled which is understandable but a big let down for people who are motivated by this. I have seen some fear-based leadership styles from upper management at times which is never motivating. But again, this is more the exception than the rule.

Pros

Gartner really tries to hire individuals with good character. it's a fairly large organization, so obviously not everyone is perfect, but they're better at it than anywhere else i've worked. the sales quotas are realistic and attainable and the work life balance is fantastic. you can make more money in other tech sales opportunities, but the balance between the earning opportunity, realistic quotas and work/life balance make it tough to beat.

Cons

make sure you negotiate pay upfront. if you don't, you'll be stuck at a lower level than someone who came in at higher pay even after you out perform them. the good news is there is tons of growth opportunities for those who perform.

Pros

They focus on the team, almost too much.

Cons

Sometimes they roll out a product