Gartner Reviews | Glassdoor

Gartner Reviews

Updated November 21, 2017
267 reviews

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3.0
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267 Employee Reviews

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Pros
Cons
  • Work life balance can be much worse in some finance support roles which require uber amounts of overtime (in 64 reviews)

  • Historic/legacy middle management can lack structure (in 44 reviews)

More Pros and Cons

  1. Helpful (1)

    "Research VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President of Research in Santa Clara, CA
    Former Employee - Vice President of Research in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gartner full-time (More than 10 years)

    Pros

    Great people, collaborative environment, exposure to many different IT topics

    Cons

    Very IT focused, a bit political, very metrics driven, a bit controlling

    Advice to Management

    Make metrics relevant,


  2. Helpful (8)

    "Management by spreadsheet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gartner full-time (More than 5 years)

    Pros

    Defined playbook, lots of middle management to work with, good place if you want to be told specifically how to do your job and enjoy micromanagement

    Cons

    Does not respect new ideas or out of the box thinkers, middle managers are not leaders but box checkers, does not put client first

    Advice to Management

    Cultivate leaders not managers, respect out of the box thinking, bigger doesn't always mean better, listen more closely to clients on what's working and what's not working.

  3. Helpful (2)

    "Depends on the department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time

    Pros

    Excellent benefits, PTO (20+), Nice Campus, exposure to new technology, lots of smart people to learn from.

    Cons

    favoritism, no a lot of training provided, growth opportunities limited even though HR says otherwise.

    Advice to Management

    Promote people for their merits and stop the favoritism and its who you know mentality.


  4. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gartner full-time

    Pros

    Great brand and terrific analysts.

    Cons

    Disingenuous sales leadership, highly political culture, everyone in sales management is looking to get ahead.

    Advice to Management

    You can't argue with their success....


  5. Helpful (3)

    "Client Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gartner full-time

    Pros

    Work Environment and the amenities

    Cons

    Call Center with no real set goals. The bonus they tell you about at the end of the year is not obtainable.

    Advice to Management

    Train your new hires, do not just hire then say you went through the academy you should know everything.


  6. Helpful (1)

    "Business Development Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Gartner as an intern

    Pros

    - Gartner has incredible work/life balance
    - They do not have call quotas and allow you to work autonomously to meet your goals
    - Gartner has a great reputation in the marketplace
    - The people there are relaxed, focused, and very easy to get along with
    - Fort Myers is a relaxing town, but many people dislike the smaller population and city

    Cons

    - Gartner prides itself on being unbiased, many account executives feel it is biased
    - They do not use a proper CRM, so many times you may call on people that you shouldn't (including current clients)
    - After I was extended an offer, they only gave you three weeks to accept it going into your Senior year. This makes me feel they cannot compete in the marketplace if given proper time to talk to other companies.
    - A lot of employees are too focused on partying
    - Turnover rate is extremely high
    - I was told if you disagree with your manager as a full-time employee, you will be asked to leave
    - On one side, the service has no hard ROI/proven record that it'll increase revenue so many small companies have a hard time justifying a purchase
    - Account executives only switch their call list and continuously call the same people all year round


  7. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gartner full-time

    Pros

    Often brilliant colleagues, especially in research, offering the opportunity to learn something new every day. Great brand and a great deal of autonomy - many positions are remote.

    Cons

    Political culture with lots of favoritism for those who play the rah-rah game well. Very little tolerance for new ideas or different points of view.

    Advice to Management

    More diversity! Embrace feedback from employees. Institute 360-degree reviews to get superior talent into influential positions and see better results in various business lines.

  8. Helpful (5)

    "Thriving company, but I was mismanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Developer in Stamford, CT
    Former Employee - Associate Software Developer in Stamford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gartner full-time (More than a year)

    Pros

    Positive work environment
    Fast paced
    Benefits and Bonuses
    Nice office perks like standing desks and several meeting spaces
    Occasional employee events/happy hours
    Free shuttle from train station
    I personally thought our products were the coolest things out there

    Cons

    Unsettling resignations and firings of C-level about a year ago
    Cafeteria food is expensive
    IT teams were often micromanaged by business teams, made work flow more chaotic
    Often, answers to avoidable problems were "that's just the way it is"
    I was mismanaged

    Advice to Management

    The flexibility to work on different projects in IT. I was working in a small team of two. I quickly found myself in an unhealthy working situation with my only coworker and wanted to do something about it. I submitted a formal complaint and management was swift to respond. The first step was working with my manager, HR, and said coworker to resolve any conflicts. However, these efforts were unsuccessful and the team dynamic continued to deteriorate. When concerns were brought up again and again, no other tactics were used to relieve tensions. I felt uncomfortable coming to work most days and often did not work at my own desk because I sat next to said coworker. As an Associate Software Developer, I possessed skills which were widely universal and useful for any IT team. I would have happily continued working at Gartner if this issue was resolved or if I was assigned to a new team, but unfortunately the issue persisted for over 6 months and I eventually quit.


  9. Helpful (2)

    "Luck of the draw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager SMB in Fort Myers, FL
    Current Employee - Account Manager SMB in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time (More than a year)

    Pros

    Management is invested in your success. The people are what is amazing about this organization. There is also a wealth of opportunity if you are able to achieve your set goals.

    Cons

    The sheer growth and mentality that the SMB office has is creating a bubble (which will inevitably pop). Smaller prospecting territories, unchanged quotes to take into account shrinking opportunity and a complete crap shoot when it comes to the accounts you are given.

    Advice to Management

    Weigh the accounts that you are giving the AE's, and distribute quotes that relate to what is and what is not tangible. Fairness goes a long way in this lucky, cyclical business we call sales.


  10. Helpful (8)

    "Great Work Culture is Declining."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Gartner full-time

    Pros

    The people that work here are amazing. They create a culture and atmosphere that makes you want to come in to work every day. Couple that with an amazing and understanding Manager and you have a great place to work. That culture is declining and little by little all those good people are leaving.

    Cons

    Too many layers of management and they only keep adding more. No career advancement opportunities. Not enough headcount. HR is very slow to process anything. Upper Management is too far removed. Compensation is sub--par. Benefits are ok.


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