Gartner Reviews | Glassdoor

Gartner Reviews

Updated April 20, 2017
1,229 reviews

Filter

Filter

Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
819 Ratings

1,229 Employee Reviews

Sort: Popular Rating Date

Pros
  • Collaborative culture with a strong emphasis on work-life balance (in 107 reviews)

  • You have the option to work from home if you need to and working hours can be flexible (in 35 reviews)

Cons
  • Work/Life balance is a bit tough at times (in 57 reviews)

  • Middle management in sales is a joke (in 40 reviews)

More Pros and Cons

  1. Helpful (7)

    "not a heathy work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director in Stamford, CT
    Former Employee - Program Director in Stamford, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good compensation package, known nake in the IT industry

    Cons

    incompetent Sr. Management, too many management layers, too much politics and back-stabbing, horrible work environment to float new ideas and get things done

    Advice to Management

    listen to your employees, offer sincere career evaluation and growth path, offer employees stock options, cut out the fat in the org structure


  2. Helpful (6)

    "Not a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Stamford, CT
    Former Employee - Human Resources in Stamford, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Well known name in IT field. Nice office complex in Stamford.

    Cons

    Too many 'management' positions; huge hierarchy. Employee morale was terrible. No care or concern for employees; poor senior management. Such a huge overlap in my former department that they started terminating employees left and right...and 2 weeks before I was due to get my yearly bonus, as tiny as that was! Working there felt like a slap in the face.

    Advice to Management

    I am at a loss at the way Gartner is run as a whole. They should terminate the entire Sr Management team including the CEO and just start from scratch.


  3. Helpful (6)

    "Burn out and they don't care"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Director in Stamford, CT
    Current Employee - Research Director in Stamford, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    Interesting job, One can work independently. European management is better. Gartner's clout in the market is great.

    Cons

    Pay sucks, too many e-mails, over-matrixed management. Management has completely lost touch with the del-vered product -- the analysts. My income increases only 4% a year. Before Gartner it was 10+%. The only way to make money is to be a road warrier. Having a research manager half way around the globe is a pain in the butt. Gartner is now to big and addicted to vendor revenue. Buying Dataquest was a mistake. I have new boss every year, sometimes more.

    Advice to Management

    Go Private.It was a good company before it went public.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "No management support for growth and advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Research Analyst in San Jose, CA
    Former Employee - Principal Research Analyst in San Jose, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    You work with talented and smart people. You would be at the forefront of technology and will know about what vendors and clients are doing. You will be in a position to impact the market; recommend strategies and talk and deal with decision makers in the industry. You will be in a position where you learn and set the trends and drivers of the market.

    Cons

    Managers are really analysts promoted to management positions with no managerial skills. The measures of success are pretty vague. Often you are left to yourself to determine what areas to cover without much help or direction from your manager. You work alone most of the time. As long as you deliver your reports on time; no one really takes the interest in your career development. Promotions and recognitions don't happen as one deserves. You are put in a pool with other people and it is up to your manager to fight for your rights in management meetings. I would say Gartner's promotion and reward system is their down side. Pay is also on the low end of what industry offers.

    Advice to Management

    Choose managers who have knowledge and skills of management; what it takes to effectively recognize and reward a job well done. How to motivate; how to measure success. How to resolve issues and conflicts effectively.


  6. Helpful (6)

    "Work/Life at Gartner."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Siebel Developer in Stamford, CT
    Current Employee - Siebel Developer in Stamford, CT
    Doesn't Recommend
    Approves of CEO

    Pros

    Brand , Work from Home - Manager discression , about 25 Paid time offs per year and increases every year ,travel policies. technology focussed.

    Cons

    no growth - salary wise and level wise ,some people dont give respect in what your doing , no boddy listens to you that much. your views are not counted. differentiation between BA/PM / DEV
     no business contact at all.

    Advice to Management

    Please see individually in our IT group what is happening internally , employees have lost morale in many cases , no motivation etc , nothings being done to keep employee s happy , things are not being done right , and remove all those people who have become inefficient while staying here for more than 15 years.


  7. Helpful (2)

    "Human Capitall Mangement: Exposed"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Access to technology analysts with either no actual business experence or highly conceptualized tech-speak.

    Learn to write,behave and speak as a Gartner expert. Learn the power of Magic and realize that clients never lose their job picking Gartner.

    Cons

    False projections of professionalism. Behavior is coated with pounds of IQ residue.

    Customer retention is managed by FUD,

    A basic sweat shop.. Vulture capitalists own the place therefore profit , and margin growth is superior to human growth. They coined the term "human capital".

    Advice to Management

    Great rid of Silver Lake and increase EPS via real cstomer satisfaction.


  8. Helpful (4)

    "Pass. . ."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Large company with many places to go; unfortunately, there's no where to go in Boston. Fort Meyers or Stamford is where to be

    Cons

    No where to advance to. They love the people who have been with gartner 10+ years. musy stay to gather benefits

    Advice to Management

    get better managers in boston who want to make the boston a hub of the company. beautiful offices.


  9. Helpful (7)

    "Sr. Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Arlington, VA
    Current Employee - Senior Account Executive in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gartner full-time (Less than a year)

    Pros

    The benefits are pretty good.

    Cons

    SAO organization manages by intimidation. Monthly meetings are never ending role play which has little to do with understanding the customer needs. There is enormous turnover in the Federal sales team. Management is deceptive about success of team in achieving their quota. Team did not make their number in 2010 nor 2011. Federal clients are cutting their subscriptions substantially and Gartner management seems clueless. Quotas have not change. Work policy can change on the fly. Get every thing management promises to you in writing.

    Advice to Management

    Bring in experienced managers who understand Federal market and get rid of the long time Gartner managers


  10. Helpful (12)

    "a good place to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Fort Myers, FL
    Former Employee - Inside Sales Representative in Fort Myers, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gartner full-time (More than 5 years)

    Pros

    looks great on your resume
    in sales if you can get into a profitable territory you can do very well
    GREAT learning experience for a hard worker just out of college or if you're a pretty girl

    Cons

    don't let the long list of cons discourage you, if you are prepared to dedicate the time to hard work and playing politics, you can do very well in experience and pay
    in sales - if you are "too" smart they'll put you into a crappy territory because you'll fail a lot less than a dumber person- they are more concerned with the bottom line than with their people. You'll see a lot of turnover with experienced sales people who see through the game
    Your manager may throw you under the bus when things don't go well- and take credit for coaching you when things do go well.
    poor work/life balance- be prepared to spend a great deal of time in your cubicle (in respect to their fort myers sales operation) it is "inside" sales so get ready to dedicate a big piece of your life to sitting on your ass.
    if you are not a technology person it can be difficult to match up your clients' needs to the Gartner solution. If your client realizes that they can use that position against you in contract negotiations
    My colleague was given her quarterly bonus when she did not make her number. She went to mgmt in tears, claiming she already spent the money. That was years ago, and now she is a regional mgr. Point being, rewards were often based upon being part of the "club" so be prepared to comform or look the other way when you see undue rewards / favoritism displayed
    Fort Myers is not known as the social capital of the country, be prepared to spend your commission checks just getting the hell out of the SW Florida every weekend.
    You'll find local Gartner sales managers are mostly old sales people who, for some reason or another, can't move on. The result is your boss may be a veteran order- taker who plays the game but is of very little value as a coach.
    Regional sales managers across the country have the real authority. Be prepared to take direction from them, even if it conflicts with your goals
    The technology and sales tools available to reps are a joke, the systems and processes were embarrassingly old for a company that is supposed to be predicting trends. They have made, over the years, several (that I know of) technology investments that clearly bombed and cost the company millions. I think the big technology players know this and barely give Gartner analysts the time of day. How can you advise others when you're a hot mess yourself?

    Advice to Management

    how about reading / implementing the same advice you sell your clients?


  11. Helpful (11)

    "Research Content Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Content Specialist in Trumbull, CT
    Former Employee - Research Content Specialist in Trumbull, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gartner full-time (More than a year)

    Pros

    Honestly, the only real pro about working for this company is they give you a nice starting salary, and good PTO, but that's about it.

    Cons

    There are so many cons about this company, I can't even keep track. First off, no one there thinks for themselves, and the lack of professionalism is minimal. They don't practice what they preach. They don't treat employees with respect, unless they are sucking up to the ladder. Favoritism is displayed at its finest at this company. Management, especially in Inquiry, may be the worst I have ever seen in a working environment. Just because someone is good at inputting numbers on a computer screen, doesn't mean the next logical step is management, but that is what they do. The are some on the dullest, least creative people I have ever met. They don't care about the people the are "supposedly" managing, but only looking out for themselves to impress the guy at the top. Some managers don't even have the skill to talk to people on their teams as professionals. I can keep going, but the best thing I can say here is just don't even waste your time, because you won't be accomplishing anything.

    Advice to Management

    Learn how to manage. They are so far away from doing a good job in the "management" space, I don't think there is any advice I could give that wouldn't be a lost cause, as they are very much a my way or no way type of working environment/culture.



Showing 1,229 of 1,264 reviews
Reset Filters