Gartner Reviews | Glassdoor

Gartner Reviews

Updated September 15, 2017
1,398 reviews

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Pros
  • Collaborative culture with a strong emphasis on work-life balance (in 130 reviews)

  • Work from home for most of the time (in 39 reviews)

Cons
  • Work life balance can be much worse in some finance support roles which require uber amounts of overtime (in 63 reviews)

  • Historic/legacy middle management can lack structure (in 45 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time (More than 3 years)

    Pros

    Great company name, smart people, highly ethical, great work life balance

    Cons

    Back end systems are immature, management is often new due to fast growth and success


  2. Helpful (2)

    "Drowning in its own Kool-Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Gartner full-time

    Pros

    Benefits are decent, it's a global organization, and there are some truly smart, dedicated people still working at Gartner.

    Cons

    Employees are constantly looking over their shoulder, waiting for the next shoe to drop. There are random re-orgs every quarter, and good people disappear, and in most cases it appears that changes are effected simply so senior management can say it's doing something to deliver some amorphous "client value." This company constantly overpays to buy out smaller companies that we can't beat at their games, and then drives their products/services into the ground. I also don't know of any other company that so wantonly stack-ranks employees, so even great talent is regularly pushed out. Or, as has been the case during the past few years, great talent just flees - in droves! But every quarter, we're subjected to a rah-rah horse-and-pony show, during which the message is invariably "We're doing great - work harder!" Then comes bonus season, and you're given a pittance, while the OC and senior-senior management reaps the spoils. Associate turnover is off the charts, and a lot of it has to do with the fact that Gartner is drowning in a flavorless vat of blue Kool-Aid.
    Stay away. I'm working on it.

    Advice to Management

    Get with the times, show respect for associates at ALL ends of your convoluted org chart, and stop paying less attention to the pulse of your workforce than you do to the stock price.

  3. Helpful (4)

    "If you're in IT, look somewhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Linux Systems Engineer in Trumbull, CT
    Current Employee - Senior Linux Systems Engineer in Trumbull, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gartner full-time (More than a year)

    Pros

    Good vacation. Lots of strong talent who has been with Gartner for many years. Good benefits. Decent work / life balance.

    Cons

    IT jobs are being migrated to Gurgaon, India to save on payroll. Beware, this is another American company screwing American workers. Shame. Working remotely from home not an option.

    Advice to Management

    Migrating the entire IT stack (read: business engine) to AWS without a solid understanding of AWS is risky but possible with a full-court press by the IT staff. Closing the Trumbull office where these IT folks work relocating 20% of those willing to move to Texas in the middle of the AWS effort seems reckless and counterproductive. 80% jobs going to India. Best of luck with that.


  4. Helpful (2)

    "Client Services Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Partner in Fort Myers, FL
    Current Employee - Client Partner in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Gartner full-time (More than 3 years)

    Pros

    Solid PTO policy, competitive pay, good benefits. Your coworkers are some of the smartest people you'll ever interact with. Senior Leadership provides the best shoulder rubs

    Cons

    Metric driven world, the mission mindset is dead. You will be stack ranked up, down, left, and sideways against 5-6 different measurements both inside and outside of your control. If you stack ranked well and management favors you, promotions are endless. Otherwise youll be pigeon holed into a CP role forever or worse put on a performance plan...

    Advice to Management

    The new fear based metric driven leadership is unimpactful. There is a reason your top talent is running to Premium Services. Get a grip on the culture shifts that are causing this trend


  5. "Busting at the Seams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time

    Pros

    Growing company. Challenging and fun culture. Lots of perks in the Ft. Myers office.

    Cons

    Sales and research can work remote, but service cannot. No desks for the newest hires.

    Advice to Management

    Think about letting people work remote. How unwelcoming to bring in a new hire without a desk?


  6. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gartner full-time

    Pros

    Often brilliant colleagues, especially in research, offering the opportunity to learn something new every day. Great brand and a great deal of autonomy - many positions are remote.

    Cons

    Political culture with lots of favoritism for those who play the rah-rah game well. Very little tolerance for new ideas or different points of view.

    Advice to Management

    More diversity! Embrace feedback from employees. Institute 360-degree reviews to get superior talent into influential positions and see better results in various business lines.


  7. Helpful (4)

    "Thriving company, but I was mismanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Developer in Stamford, CT
    Former Employee - Associate Software Developer in Stamford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gartner full-time (More than a year)

    Pros

    Positive work environment
    Fast paced
    Benefits and Bonuses
    Nice office perks like standing desks and several meeting spaces
    Occasional employee events/happy hours
    Free shuttle from train station
    I personally thought our products were the coolest things out there

    Cons

    Unsettling resignations and firings of C-level about a year ago
    Cafeteria food is expensive
    IT teams were often micromanaged by business teams, made work flow more chaotic
    Often, answers to avoidable problems were "that's just the way it is"
    I was mismanaged

    Advice to Management

    The flexibility to work on different projects in IT. I was working in a small team of two. I quickly found myself in an unhealthy working situation with my only coworker and wanted to do something about it. I submitted a formal complaint and management was swift to respond. The first step was working with my manager, HR, and said coworker to resolve any conflicts. However, these efforts were unsuccessful and the team dynamic continued to deteriorate. When concerns were brought up again and again, no other tactics were used to relieve tensions. I felt uncomfortable coming to work most days and often did not work at my own desk because I sat next to said coworker. As an Associate Software Developer, I possessed skills which were widely universal and useful for any IT team. I would have happily continued working at Gartner if this issue was resolved or if I was assigned to a new team, but unfortunately the issue persisted for over 6 months and I eventually quit.

  8. "Great place to start a career!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Gartner full-time

    Pros

    Great room for growth and career advancement

    Cons

    Sometimes lack training structure after initial training

    Advice to Management

    Keep putting your employees first


  9. Helpful (9)

    "Great company depending upon channel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SMB Sales in Fort Myers, FL
    Former Employee - SMB Sales in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gartner full-time (More than 3 years)

    Pros

    25 days PTO, formal training opportunities, upward and lateral mobility for high achievers, good health insurance and stock options

    Cons

    Highly political, unprofessional, middle management lacks accountability, clique-y

    Advice to Management

    The SMB channel is unprofessional. There are undeserving area managers in positions of power who don't do their jobs - complacent and making a lot of money. Seen many instances of vindictive supervisors pushing out talent. There should be a zero tolerance policy for workplace bullying. There are a group of SMB areas managers terrorizing employees, forcing them out and costing the company a fortune.


  10. "Great company with growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time

    Pros

    The company is growing which means there is a lot of room for personal growth within the company. In my personal experience there have been multiple times management has went above and beyond to show their appreciation for their team.

    Cons

    Gartner is growing very fast and they can't get new hires in the door and trained fast enough. Their process takes time and so does training for each role. During this time current employees have double the work load.


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