Gartner Reviews | Glassdoor

Gartner Reviews

Updated February 21, 2017
1,178 reviews

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1,178 Employee Reviews

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Pros
  • I see A LOT of people with "work/life balance" as a con, I disagree completely and think it's very easy to maintain balance with this position (in 105 reviews)

  • You have the option to work from home if you need to and working hours can be flexible (in 33 reviews)

Cons
  • Work/Life balance is a bit tough at times (in 56 reviews)

  • Middle management in sales is a joke (in 40 reviews)

More Pros and Cons

  1. Helpful (7)

    "How the Mighty fall - Get in, learn, get out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager (SMB) in Fort Myers, FL
    Former Employee - Account Manager (SMB) in Fort Myers, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gartner full-time (More than 3 years)

    Pros

    -Culture is great... laid back and a lot of likeminded individuals
    -Training program sets a good foundation for sales aspiring individuals coming out of college
    -Exposure to a lot of different businesses and allows you to learn at an MBA level in some cases

    Cons

    -Management on HT has severely decreased... Young VPs that don't know anything outside their Gartner bubble and aren't ready to be in leadership
    -It has severely become a boiler room... all about the NCVI and less about actually driving value... High pressure sales that ruins relationships to get to that golden number
    -Politics is absolutely terrible... If you join the org just politic with the MVP and you'll be sure to get that promotion. Inappropriate rumors and a corresponding promotion make it very very fishy and everyone knows.
    -THE GARTNER KOOLAID. Don't talk bad about anything cause there will always be a follower who thinks Gartner is the end all be all in everything. It's a company with a poor value prop on HT but the koolaid creates sheep.

    Advice to Management

    Change up HT. It has become toxic. Management doesn't know, but none of the employees really believe in this anymore. Keep the good culture... it's great for individuals


  2. "Great Company To work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Attendance Specialist in Fort Myers, FL
    Current Employee - Event Attendance Specialist in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time (More than 5 years)

    Pros

    They truly take care of their employees. The pay is excellent in addition to fantastic benefits. The company is growing. Challenging

    Cons

    They have several offices and many opportunities to work remote, however, must be willing to relocate to advance career. Not as many opportunities, if you wish to stay local.

    Advice to Management

    Think you all are on the right track. Keep the growth coming and pushing us hard. The only thing is open up Club 300 to certain groups and/or expand the locales where they are at.


  3. Helpful (6)

    "Fantastic Place to Work, But Some Real Issues Remain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Vice President in Stamford, CT
    Current Employee - Research Vice President in Stamford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gartner full-time (More than 3 years)

    Pros

    Great place to be as a research analyst, especially if you are in an area of high client demand and management attention. You work with incredibly smart people, get to interact with a wide range of clients and at least in my opinion, have a great work/life balance. The trick is to simply be on top of your calendar. The vacation and benefits are top-notch and the sales team, has definitely improved. If you know what metrics you are being measured on (and work to get good metrics), you are willing to take stretch inquiries and you become a friend of the sales team, promotions will happen.

    Cons

    There are still some real issues. Promoting top-performing 24 year-old AEs to manager isn't a great idea. As analysts, we can see the impact on AEs when they don't have a good manager and it causes extra work for us and pain for the client. The stack ranking system does seem unfair and some of the metrics really don't make sense. But I have been the beneficiary of it because I simply accept it and work to ensure my metrics are really good. They have plenty of dashboards to track everything, so you can benchmark yourself against everyone else. When it comes to internal use of technology and processes, the company should ask the analysts that cover those spaces for advice rather than operating in a vacuum. Finally, there are still some biases towards end-user research and that doesn't make sense given the changes in the market.

    Advice to Management

    The company is still great on so many fronts, but just because things are going well, doesn't mean that the cons that are brought up here aren't valid. SMB sales still needs fixing, especially on the management side. Get more creative when it comes to pricing and packaging. And maybe bring in some outside folks in senior management who can bring fresh ideas.


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  5. Helpful (10)

    "Used to be great..but not anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Stamford, CT
    Current Employee - Research Analyst in Stamford, CT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Gartner full-time (More than 3 years)

    Pros

    Fast paced environment, great learning opportunities, chance to share thoughts and work alongside the best minds in the industry

    Cons

    Insatiable focus on metrics leading to stress, too much travel, poor work life balance, poor salary structure particularly for analysts, crazy and totally unrealistic expectations from analysts to travel all the time and deliver and yet take nothing away from their sales support in terms of financial benefits, performance appraisals still being done through the dreaded bell curve method..thousands of metrics to drown the analysts in numbers

    Advice to Management

    Please do away with the bell curve method of judging your analysts - you already expect too much from them and pay too less to now turn around and compare them to each other. Please have better pay packages for analysts if your expectations are a 90% satisfaction rate on virtually everything they do..and lastly please dont drown them in metrics as this will eventually lead to a complete risk averse nature with noone trying anything new due to the fear of failure..there is already a negative sentiment with respect to this..dont compound it by increasing the sales pressure on analysts when they are not given any financial benefits for supporting sales


  6. "Great company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    love working here good atmosphere

    Cons

    can't think of too many


  7. Helpful (7)

    "No Loyalty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Cape Coral, FL
    Former Employee - Administrative Assistant in Cape Coral, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gartner (More than 10 years)

    Pros

    Great benefits, good work space.

    Cons

    Forced overtime sometimes working 17 hrs a day for 2 weeks at close.

    Advice to Management

    Nope because they do not care.


  8. Helpful (5)

    "Best experience ever, but watch out for the politics and drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Stamford, CT
    Former Employee - Account Manager in Stamford, CT
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Gartner (More than a year)

    Pros

    Best sales training process, opportunity to work for the #1 IT research and influence company, and most importantly, get to be at the center of all things IT

    Cons

    Management only cares about their high school friends or their fancy neighbors in CT. Lack of diversity in the company. Promotions and retention are really based on politics and alliances, not performance. Some of the worst performers easily get promoted up and that's who they promote to manage you.

    Advice to Management

    Time to clean shop.


  9. "A leading global IT research and advice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Midvale, OH
    Former Employee - Editor in Midvale, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A stable company that achieves annual double-digit growth. Associates have personal and career development opportunities. There are many Gartner offices domestically and internationally.

    Cons

    A large company can sometimes lose a personable touch concerning cross-departmental relationships. The work is metrics-driven, so satisfactory monthly and annual performance are essential for ongoing employment.

    Advice to Management

    Not every factor that affects successful work performance can be measured via metrics. Personal and family challenges should be taken into account when evaluating productivity, especially when productivity falls below expectations.


  10. Helpful (1)

    "Great Company Bad Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner full-time

    Pros

    Very intelligent people work at Gartner and think out of the box.

    Cons

    Many departments are only growing in Fort Myers. It is extremely boring and there are limited flights to be able to go home and visit family and friends.


  11. "Awesome Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL
    Recommends

    I have been working at Gartner full-time (More than 3 years)

    Pros

    Great benefits and incentives. The work/life balance is fantastic.

    Cons

    only a small pipeline for growth outside of your current role



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