Gate City Bank Reviews | Glassdoor

Gate City Bank Reviews

Updated January 2, 2018
25 reviews

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4.2
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Steven J. Swiontek
16 Ratings

25 Employee Reviews

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  1. "Insurance Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Advisor
    Current Employee - Insurance Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gate City Bank full-time (More than a year)

    Pros

    Strong work/life balance. They truly do try to provide a better way of life for their employees, customers, and community.

    Cons

    Insurance always has a stigma associated with it, but otherwise everything else is great. No major complaints.


  2. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gate City Bank part-time

    Pros

    While monetary compensation seems to be lower than other area financial institutions, the benefits are excellent and the employees / co-workers are wonderful.

    Cons

    Management tends to focus on "trends" (age, race, gender, certain personality traits) in choosing employees to promote, instead of rewarding employees based on job performance.

    Gate City Bank Response

    Jan 2, 2018 – HR Generalist

    Thank you for taking time out of your day to provide feedback! We are delighted to hear that you enjoyed your coworkers and felt our benefits were great! Because delivering a WOW experience is one of... More

  3. "Great part time job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fargo, ND
    Former Employee - Customer Service Representative in Fargo, ND
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gate City Bank part-time (More than a year)

    Pros

    Awesome pay and benefits for a part time position.

    Cons

    Nothing that I can think of.

    Gate City Bank Response

    Jan 2, 2018 – HR Generalist

    Thank you for taking time out of your day to provide feedback! We are thrilled to hear that you enjoyed working here! We are always striving to deliver a WOW experience which includes excellent pay... More


  4. "Customer Service Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gate City Bank part-time

    Pros

    Good pay. love working here

    Cons

    Nothing i can think of

    Gate City Bank Response

    Jan 2, 2018 – HR Generalist

    Thank you for taking time out of your day to provide a 5 star review for Gate City Bank! We are thrilled to hear that you enjoy working here! We are always striving to deliver a WOW experience for... More


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gate City Bank full-time (More than a year)

    Pros

    awesome coworkers, fantastic benefits, company knows how to treat its employees

    Cons

    low pay, to move up in the company, it helps to know people

    Gate City Bank Response

    Oct 19, 2017 – HR Generalist

    Thank you for taking time out of your day to provide a 5 star review for Gate City Bank! We are delighted to hear that you enjoyed your coworkers and felt our benefits were great! We are always... More


  6. "Could be better, could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Fargo, ND
    Current Employee - Personal Banker in Fargo, ND
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Gate City Bank full-time (More than 3 years)

    Pros

    The benefits of this company are pretty good. 401k match, maternity and paternity leave, discounted rates for employees, etc. The current CEO really seems to care.

    Cons

    To much power is given to middle management and there is very little emphasis on training, it’s more of a learn as you go. Part-time employees will work 3 out of 4 weekends a month. You’ll move up as long as you’re the perfect employee and don’t voice your concerns.

    Advice to Management

    Give retail (non-management) staff the ability to send concerns to executive management anonymously.

    Gate City Bank Response

    Oct 23, 2017 – HR Generalist

    Thank you for taking time out of your day to provide feedback! We are delighted to hear that you enjoy our benefits and agree with you that our CEO does care as he is passionate and engages with our... More


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Grand Forks, ND
    Current Employee - Bank Teller in Grand Forks, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gate City Bank part-time (Less than a year)

    Pros

    Great to work for while going to school. Decent pay, with a good community aspect and opportunities to move up.

    Cons

    Schedule is pretty firm and it can be hard to get more hours.

    Advice to Management

    Allow more hours over summer to keep college students at the company.

    Gate City Bank Response

    Oct 10, 2017 – HR Generalist

    Thank you for taking time out of your day to provide feedback! We are pleased to hear that you felt our community involvement, opportunities to grow, and flexible work schedule were great! We... More

  8. "Great Company, a lot of work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Moorhead, MN
    Former Employee - Customer Service Representative in Moorhead, MN
    Approves of CEO

    I worked at Gate City Bank full-time (More than a year)

    Pros

    Great environment, Great Management, and Good opportunities to grow

    Cons

    overworked, too many tasks and not enough people to complete them.

    Advice to Management

    If a worker has backroom tasks that cannot be completed in front of customers, schedule time for them to do said tasks.

    Gate City Bank Response

    Sep 8, 2017 – HR Generalist

    Thank you for taking time out of your day to provide feedback! We are delighted to hear that you felt our work environment, management and opportunities to grow were great! We appreciate the... More


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Grand Forks, ND
    Former Employee - Bank Teller in Grand Forks, ND
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Gate City Bank part-time (More than a year)

    Pros

    Pay and benefits were very generous, flexible scheduling, management was responsive, workload was manageable

    Cons

    IT infrastructure was a mess that slowed down work, some sales tactics were a bit aggressive, corporate culture elements had a forced feeling

    Advice to Management

    Invest in process improvement

    Gate City Bank Response

    Jul 31, 2017 – HR Generalist

    Thank you for taking time out of your day to provide a 5 star review for Gate City Bank! We are delighted to hear that you felt our pay and benefits were great! We are always striving to deliver a... More


  10. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Moorhead, MN
    Former Employee - Anonymous Employee in Moorhead, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gate City Bank full-time (More than 3 years)

    Pros

    Great benefits, beautiful offices, advancement opportunities. Gate City Bank has the best products and services around. Free checking and free ATM's is unheard of.

    Cons

    There are not to many con's looking back. I would have retired working for Gate City Bank if they were located where I live.


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