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Gate Gourmet

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Gate Gourmet

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Gate Gourmet Reviews

Updated Jan 25, 2023

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Found 916 of over 991 reviews
3.3
53% Recommend to a Friend
Gate Gourmet CEO Xavier Rossinyol
47% Approve of CEO

Found 764 of over 991 reviews

3.3
53%
Recommend to a Friend
47%
Approve of CEO
Gate Gourmet CEO Xavier Rossinyol
Xavier Rossinyol
231 Ratings

Top Review Highlights by Sentiment

Pros
  • "great people to work with and grow with(in 36 reviews)
  • "Free food from the cafeteria and uniforms along with jackets and boots provided to all employees.(in 33 reviews)
  • "Benefits good but expensive.(in 24 reviews)
  • "Free meals but it was awful quality(in 23 reviews)
  • "working environment excellent, diversified multicultural(in 9 reviews)
Cons
  • "poor management and very unprofessional HR team.(in 74 reviews)
  • "Low pay and hard to advance(in 35 reviews)
  • "Long hours and no compensation for the hard work(in 22 reviews)
  • "Low salary compared to the other interpretation internship(in 17 reviews)
  • "While many managers and supervisors in operational roles have lots of experience within the airline catering industry most have limited education background and this is reflected in poor managerial and people skills.(in 17 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Gate Gourmet and is not affected by filters.

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  1. 5.0
    Current Employee

    Perfect.

    Dec 15, 2022 - Food Prep, Cook, Server, Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Preparing vegetables and food for passengers at flight.

    Cons

    Preparing foods and catering and providing services.

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Equipment assembler

    Jan 20, 2023 - Equipment Assembler in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not bad place to work

    Cons

    They were Favoritism towards those that they love

    Continue reading
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  3. Join the Gate Gourmet team
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  4. 3.0
    Current Employee, more than 8 years

    Gate Gourmet

    Jan 6, 2023 - Transportation in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free breakfast and lunch for all employees

    Cons

    Different shift every 6 months

    Be the first to find this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Horrible experience

    Jan 25, 2023 - Transportation Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Although not very good, free hot meals

    Cons

    Where do I begin? This is quite simply the poorest managed company I have ever worked for. There are so many failures at the management level that the entire operation is completely disfunctional. Across the operation there is an utter lack of communication, accountability, organization, and oversight. Every manager operates in their own bubble and most, if not all, are way out of their league. The employees are well aware that they have management over a barrel and take full advantage of the fact that they can literally get away with anything as there is very little accountability. Human Resources is completely company centric. The HR department is not aligned with the best interests of the employees. Payroll fails to provide accurate compensation with alarming regularity. Safety, in both operations and food preparation is severely lacking. Employee morale is extremely low and as a result turnover is very high. After dedicating a year to this organization I saw no improvement whatsoever. None of the glaring issues that faced the company improved, really at all. I would not recommend this employer to anyone.

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  6. 4.0
    Current Employee, less than 1 year

    Overtime sometimes optional, sometimes required, sometimes not available

    Nov 27, 2022 - Ramp Agent in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overtime potential, working outside, easy work, physical work, interactions with others

    Cons

    Working outside, time constraints, stress of getting off of a plane to avoid delays

    Continue reading
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  7. 2.0
    Current Employee, more than 1 year

    Bad management

    Dec 9, 2022 - Cold Food Prep in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, union job, convenient location

    Cons

    Poor management, lazy workers, low pay

    Continue reading
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  8. 3.0
    Current Employee, more than 1 year

    Gate group

    Dec 7, 2022 - Head Cook in Dulles, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There’s long term Job security

    Cons

    The union is practically useless

    Be the first to find this review helpful
  9. 3.0
    Former Employee, less than 1 year

    An easy but fast paced job

    Nov 29, 2022 - Food Assembler in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This job is easy to get because it doesn’t require work experience. It’s for anyone who needs a job to pay the bills and find something to do. The duties of the job are easy to perform, and there are free meals and drinks provided.

    Cons

    There are expectations to work long hours from management. Long hours can be mentally draining especially during summer season and the holidays. Sometimes, management may not be patient many employees. Also, brand new employees may not need receive enough training to do the job. Declining to work overtime hours can be looked down upon by upper management. Thus, work life balance can be hard to obtain.

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  10. 3.0
    Former Employee

    Good start up job if entering into truck driving class b

    Nov 30, 2022 - Customer Service Representative Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Get a Weekly pay Overtime

    Cons

    Work on weekends Revolving door

    Be the first to find this review helpful
  11. 5.0
    Current Employee, less than 1 year

    Good benefits

    Nov 13, 2022 - Transportation in SeaTac, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits The Environment The co works The management The customers.

    Cons

    Got Nothing Bad To Share.

    Continue reading
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Viewing 1 - 10 of 764 Reviews
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Gate Gourmet Reviews FAQs

Gate Gourmet has an overall rating of 3.3 out of 5, based on over 991 reviews left anonymously by employees. 53% of employees would recommend working at Gate Gourmet to a friend and 40% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Gate Gourmet employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Gate Gourmet. This rating has decreased by -6% over the last 12 months.

53% of Gate Gourmet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gate Gourmet 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Gate Gourmet to be coworkers, benefits and the cons to be career development, culture, management.

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Gate Gourmet photo of: Gate Gourmet - Los Angeles  (Photo thanks to Flickr user jshyun, available under by-nc-nd v2.0)
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Gate Gourmet photo of: free flowing food served from 9am-1pm
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Gate Gourmet photo of: gate gourmet loading chirpy snacks onto our flight  (Photo thanks to Flickr user cafemama, available under by-nc-sa v2.0)
Gate Gourmet photo of: gate gourmet loading chirpy snacks onto our flight  (Photo thanks to Flickr user cafemama, available under by-nc-sa v2.0)
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Glassdoor has 991 Gate Gourmet reviews submitted anonymously by Gate Gourmet employees. Read employee reviews and ratings on Glassdoor to decide if Gate Gourmet is right for you.