Gate Gourmet Reviews
Updated Jan 25, 2023
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Found 764 of over 991 reviews
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Top Review Highlights by Sentiment
- "Free food from the cafeteria and uniforms along with jackets and boots provided to all employees." (in 33 reviews)
- "While many managers and supervisors in operational roles have lots of experience within the airline catering industry most have limited education background and this is reflected in poor managerial and people skills." (in 17 reviews)
Ratings by Demographics
This rating reflects the overall rating of Gate Gourmet and is not affected by filters.
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- Current Employee★★★★★
Pros
Preparing vegetables and food for passengers at flight.
Cons
Preparing foods and catering and providing services.
- Former Employee, more than 1 year★★★★★
Equipment assembler
Jan 20, 2023 - Equipment Assembler in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Not bad place to work
Cons
They were Favoritism towards those that they love
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Free breakfast and lunch for all employees
Cons
Different shift every 6 months
- Former Employee, more than 1 year★★★★★
Pros
Although not very good, free hot meals
Cons
Where do I begin? This is quite simply the poorest managed company I have ever worked for. There are so many failures at the management level that the entire operation is completely disfunctional. Across the operation there is an utter lack of communication, accountability, organization, and oversight. Every manager operates in their own bubble and most, if not all, are way out of their league. The employees are well aware that they have management over a barrel and take full advantage of the fact that they can literally get away with anything as there is very little accountability. Human Resources is completely company centric. The HR department is not aligned with the best interests of the employees. Payroll fails to provide accurate compensation with alarming regularity. Safety, in both operations and food preparation is severely lacking. Employee morale is extremely low and as a result turnover is very high. After dedicating a year to this organization I saw no improvement whatsoever. None of the glaring issues that faced the company improved, really at all. I would not recommend this employer to anyone.
Continue reading - Current Employee, less than 1 year★★★★★
Overtime sometimes optional, sometimes required, sometimes not available
Nov 27, 2022 - Ramp Agent in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
Overtime potential, working outside, easy work, physical work, interactions with others
Cons
Working outside, time constraints, stress of getting off of a plane to avoid delays
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Benefits, union job, convenient location
Cons
Poor management, lazy workers, low pay
Continue reading - Current Employee, more than 1 year★★★★★
Pros
There’s long term Job security
Cons
The union is practically useless
- Former Employee, less than 1 year★★★★★
An easy but fast paced job
Nov 29, 2022 - Food Assembler in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
This job is easy to get because it doesn’t require work experience. It’s for anyone who needs a job to pay the bills and find something to do. The duties of the job are easy to perform, and there are free meals and drinks provided.
Cons
There are expectations to work long hours from management. Long hours can be mentally draining especially during summer season and the holidays. Sometimes, management may not be patient many employees. Also, brand new employees may not need receive enough training to do the job. Declining to work overtime hours can be looked down upon by upper management. Thus, work life balance can be hard to obtain.
Continue reading - Former Employee★★★★★
Good start up job if entering into truck driving class b
Nov 30, 2022 - Customer Service Representative DriverRecommendCEO ApprovalBusiness OutlookPros
Get a Weekly pay Overtime
Cons
Work on weekends Revolving door
- Current Employee, less than 1 year★★★★★
Pros
Benefits The Environment The co works The management The customers.
Cons
Got Nothing Bad To Share.
Continue reading
Gate Gourmet Reviews FAQs
Gate Gourmet has an overall rating of 3.3 out of 5, based on over 991 reviews left anonymously by employees. 53% of employees would recommend working at Gate Gourmet to a friend and 40% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
53% of Gate Gourmet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gate Gourmet 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Gate Gourmet to be coworkers, benefits and the cons to be career development, culture, management.
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