Gate Gourmet Reviews | Glassdoor

Gate Gourmet Reviews

Updated November 14, 2017
381 reviews

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381 Employee Reviews

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Pros
  • Free lunch/free dry cleaning for lab coats (in 28 reviews)

  • They give you free food and you are also paid weekly (in 20 reviews)

Cons
  • Long hours and lack of communication (in 23 reviews)

  • Due to lack of management and low pay, worker has low morale (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "confused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New Orleans, LA
    Current Employee - Customer Service Representative in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gate Gourmet full-time (More than a year)

    Pros

    overtime good that's about it

    Cons

    dysfuntional in everyway possible management

    Advice to Management

    no one wants you to get ahead


  2. Helpful (1)

    "Unstable!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gate Gourmet full-time (More than 3 years)

    Pros

    Fast paced challenging environment. Good place for learning & developing. Good 401 K program. There is some effort toward improvements, but change is not well managed .

    Cons

    High turnover at all levels causes a lack of work life balance, makes training and on boarding difficult, causes high overtime. Headquarters focuses too much on short term profits. Expectations don't match solutions to market place issues.

    Advice to Management

    Work to improve culture from the top down. Bring more focus on training. You must solve your attrition problems. Stability will help with most issues.

  3. Helpful (1)

    "Need to be very organized to survive here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Gate Gourmet full-time (Less than a year)

    Pros

    An interesting mix of business and product lines. Virtually no company politics

    Cons

    Slow moving industry. Not enough technical innovation

    Advice to Management

    More formal training. On the job training is necessary but formal training gives people more systematic exposure


  4. Helpful (1)

    "Alot of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Atlanta, GA
    Current Employee - Dishwasher in Atlanta, GA

    I have been working at Gate Gourmet full-time (Less than a year)

    Pros

    If you enjoy OT, food provided, benefits,

    Cons

    management do not communicate well, managers do not care about your personal issues,


  5. Helpful (1)

    "Finance Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finane Director in Reston, VA
    Former Employee - Finane Director in Reston, VA
    Doesn't Recommend
    Neutral Outlook

    I worked at Gate Gourmet full-time (More than 5 years)

    Pros

    Good experience as US subsidiary of an international public company
    Flexible work hours
    Able to work independently

    Cons

    Not enough workers
    Unable to get timely information from other departments
    Low salary and inadequate vacation time compared to market

    Advice to Management

    Get better workers by paying market rate of pay and benefits would mean fewer workers in the long run and higher productivity


  6. Helpful (1)

    "Worst company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Seattle, WA
    Former Employee - Security Officer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gate Gourmet full-time (More than a year)

    Pros

    There is some semblance of a job here somewhere, within the mess. Some of the people are decent and hard working, but that is entirely where it ends.

    Cons

    This company has been reorganized and redistributed several times over the years. It's a nightmare. The way they treat their employees is a joke, their sense of politically correct is comical and the entire organization is a waste of time. Avoid employment at this company, your European overlords will not compensate you for hard work and think you are inferior.

    Advice to Management

    Sell you stocks, or find another job.


  7. Helpful (3)

    "Gate Gourmet JFK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jamaica, NY
    Current Employee - Anonymous Employee in Jamaica, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Gate Gourmet full-time (More than a year)

    Pros

    Nice building , free food and soda.

    Cons

    Due to lack of management and low pay, worker has low morale.

  8. Helpful (1)

    "Tough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gate Gourmet full-time (More than 3 years)

    Pros

    The drive of people to deliver is amazing, the dedication of people is remarkable. Opportunities for career progression for entry level hourly staff.

    Cons

    The demanding environment of airline catering is taxing.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Director in Atlanta, GA
    Current Employee - Human Resources Director in Atlanta, GA

    I have been working at Gate Gourmet full-time (Less than a year)

    Pros

    Like it here at Gate Gourmet

    Cons

    Need to improve employee retention


  10. Helpful (1)

    "The Gate Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in San Francisco, CA
    Current Employee - Specialist in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Gate Gourmet full-time (More than a year)

    Pros

    free food and drinks. stable company. big facility. lots of overtime. various cultures to learn. adequate medical attention provided.

    Cons

    Management lack training to deal with people. Not all, but many supervisors only after payslip. work is reactive, not proactive. Language barriers. Manpower work assignments not well distributed. Loyalty to company is not that strong.

    Advice to Management

    Provide concrete and permanent employee benefits (airline tickets), incentives (rewards, etc.), appropriate salary increases (seniority pays, longevity pays, to name a few). Loyalty awards to encourage employee to stay with the company. Support a comprehensive 'safe' and 'just' culture.


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