Gatestone & Co. Reviews | Glassdoor

Gatestone & Co. Reviews

Updated February 23, 2017
75 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
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Nicholas Wilson
27 Ratings

75 Employee Reviews

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Pros
  • The people are great - friendly and professional (in 5 reviews)

  • Beautiful office space - very contemporary (in 5 reviews)

Cons
  • Long Hours not enough trainers for an over sized class (in 8 reviews)

  • Management doesn't care about employees, high turnover rate, commission targets are nearly impossible to reach, benefits are poor (in 4 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Manager in Phoenix, AZ
    Current Employee - Collections Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gatestone & Co. full-time (More than 8 years)

    Pros

    Friendly staff, supportive leadership, commission

    Cons

    Parking is difficult because it is in downtown, but you can find free parking.

    Advice to Management

    Continue to listen to new ideas and have more employee appreciation days


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Place to work, lots of opportunity to learn and growth within the company.
    Friendly and Fun environment, management are very open to any suggestion that will increase productivity and performance on the floor.
    Salary and benefits are Great.

    Cons

    No bad experience so far.

    Advice to Management

    To continue showing appreciation towards the employees.


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in Phoenix, AZ
    Current Employee - Collections Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gatestone & Co. full-time (More than a year)

    Pros

    Was able to move up by showing up and applying! They appreciate hard work and reward the effort! Like working for yourself! You reap what you sew!

    Cons

    They expect people to be on time and on scheduled days

    Advice to Management

    Keep doing what you are doing! Great leadership top to bottom!


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  5. "Collections Hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Agent
    Current Employee - Collections Agent
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Gatestone & Co. full-time (Less than a year)

    Pros

    Comfortable seats. Overtime is available.

    Cons

    Competitive metrics. Horrible management. Disorganized.

    Advice to Management

    Restart from the ground up.


  6. "An ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay, nice building, cool breakroom, all in all nice facility.

    Cons

    Bad management, no benefits, terrible communication

    Advice to Management

    Step up your game a little. Higher pay would be great. Definitely hire managers and supervisors who know how to do their jobs!


  7. "Long term employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, AZ
    Current Employee - Anonymous Employee in Glendale, AZ
    Positive Outlook

    I have been working at Gatestone & Co. full-time (More than 8 years)

    Pros

    In my many years of working here, they consistently change, but always find a way to make the collector successful. Always listen and want to solve problems.

    Cons

    Don't deliver raises on regular basis.. have to pay for parking


  8. "collector"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Gatestone & Co. full-time (Less than a year)

    Pros

    this company has good compensation.

    Cons

    this company has bad work hours


  9. Helpful (1)

    "dead end job, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Agent in Phoenix, AZ
    Former Employee - Collections Agent in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gatestone & Co. full-time (Less than a year)

    Pros

    steady paycheck , good schedule

    Cons

    no parking , ddnt even pay my PTO

    Advice to Management

    none , managment doesnt care a allemployees at


  10. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department of Education in Phoenix, AZ
    Former Employee - Department of Education in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gatestone & Co. full-time (Less than a year)

    Pros

    It is a consistent honest paycheck

    Cons

    Room for growth is a glass ceiling

    Advice to Management

    Get organized


  11. "Great experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Gatestone & Co. full-time (More than 3 years)

    Pros

    Fun, fast pace, pays good. Good incentives and benefits. If you don't have any experience or if you do, this is the place to be.

    Cons

    You have to be very flexible, willing to work any shift. Schedule does change quite often, so my only con is you need to be available whenever you're needed.

    Advice to Management

    Keep doing what you're doing.



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