Gateway Casinos Reviews | Glassdoor

Gateway Casinos Reviews

Updated July 24, 2017
47 reviews

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3.2
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Approve of CEO
Gateway Casinos CEO Tony Santo
Tony Santo
12 Ratings

47 Employee Reviews

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  1. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gateway Casinos full-time

    Pros

    Good Management, great benefits and great people.

    Cons

    None that I can think of.


  2. "Dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gateway Casinos part-time

    Pros

    Entertaining, night shifts good if you're a student

    Cons

    No Benefits if part time

  3. "15 minute break per hour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Edmonton, AB (Canada)
    Current Employee - Table Games Dealer in Edmonton, AB (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Gateway Casinos full-time (Less than a year)

    Pros

    15 min break every hour

    Cons

    you will need 2 minutes to go up the employees lounge, and another 2 minutes to go back to the game table, leaving you with a little over 10 minute break

    Advice to Management

    bring the lounge near


  4. "Food and Beverage Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gateway Casinos full-time

    Pros

    opportunities during a poor economy.

    Cons

    over worked, under paid. empty promises from upper management.


  5. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gateway Casinos part-time

    Pros

    Tips, the hours are good if you are willing to work, the people are genuinely good honest and hardworking people.

    Cons

    Weird shifts, set breaks, make sure you pee during your set break or you may get in trouble, can't gamble at gateway casinos if you work there.

    Advice to Management

    It is very difficult for management to make any real change happen because it is a union environment, it's not their fault.


  6. "Gaming Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gaming Security Officer in Burnaby, BC (Canada)
    Former Employee - Gaming Security Officer in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Gateway Casinos full-time (More than a year)

    Pros

    All the responsibilities were fairly easy, shouldn't take more than a month to be fluid in everything. Pay was good compared to the amount of work.

    Cons

    Dealing with drunk people on the weekends were a nightmare. Also a lot of internal politics.

    Advice to Management

    Do your job.


  7. "Server/slot attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great benefits
    Good pay
    Cares about their employees

    Cons

    Working nights was difficult at times
    Hard work at times

    Advice to Management

    None

  8. Helpful (1)

    "Been there over 10 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gateway Casinos full-time

    Pros

    Many opportunities to develop a career within the company. Those who show initiative and accountability are recognized and given opportunities for advancement. An engaging and honest personality helps as well.

    The current CEO is smart and has improved the business dramatically.

    This company is constantly growing. Be ready to work hard to help this process.

    Cons

    Like many companies that grow quickly, there is a lag in getting the people, resources and communications when they are needed.

    Advice to Management

    Add more people and resources to support of the sites.


  9. Helpful (1)

    "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Definite ability to move within the company, and grow with them to forge a lasting career.
    Growth outlook of company.

    Cons

    Broken telephone communication.
    Lack of teamwork in some areas, lack of accountability.
    Not much of a support system - in the sense that, there is a lot to learn and a lot you can take in, but it's almost expected that you do it on your own, and that you do it quick. A pro in the sense that there is a lot you can take in, but not so great when management doesn't exactly enjoy you seeking help outside of your regional box.
    With the above being said though - there ARE good, helpful, happy people.

    Advice to Management

    Start listening to each other, stop pointing fingers and start working together. If the company could stop working as separate regional entities and start functioning as one strong entity, it would not seem to be, or feel like such a mess.
    There are some good people in management - start supporting them and building from them.


  10. Helpful (2)

    "Good place for short term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Union provides security for all

    Cons

    Management makes arbitrary decisions, favoritism


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