Gaylord Entertainment Reviews | Glassdoor

Gaylord Entertainment Reviews

Updated August 18, 2017
49 reviews

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3.7
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Gaylord Entertainment Chairman, President, and CEO Colin V. Reed
Colin V. Reed
25 Ratings

49 Employee Reviews

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  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Nashville, TN
    Former Employee - Business Analyst in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gaylord Entertainment full-time (More than 5 years)

    Pros

    Great people to work with. Leadership cared about employees.

    Cons

    Would have liked more work at home opportunities.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    company benefits are great. Very employee focused

    Cons

    I can't think of any

  3. "Marriott took over thank goodness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and benefits. The are friendly people there, you just have to find them.

    Cons

    Long hours, no work life balance, can be clickish.

    Advice to Management

    Promote within, it seems like management doesn't promote within and when they do it is not a minority.


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IRD Supervisor in Orlando, FL
    Former Employee - IRD Supervisor in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gaylord Entertainment full-time (More than a year)

    Pros

    Enjoyed working for them, while I had an ornery supervisor at the time, Management and staff as a whole were wonderful.

    Cons

    None to really speak of, they treated employees well, and the vast majority of the staff was very happy.

    Advice to Management

    Keep up the good work, this is one of the few places in my career I genuinely enjoyed.


  5. "sou chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sous Chef in Nashville, TN
    Current Employee - Sous Chef in Nashville, TN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Gaylord Entertainment full-time (More than 5 years)

    Pros

    lots of networking to have done

    Cons

    to much upper management managing each department


  6. "Great place to work, fun environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Grapevine, TX
    Former Employee - Anonymous Employee in Grapevine, TX
    Recommends

    I worked at Gaylord Entertainment full-time (More than a year)

    Pros

    Beautiful facility, excellent training program, fun perks

    Cons

    Long walk from employee parking


  7. "Bartender"

    StarStarStarStarStar
    Former Employee - Law Student in Lubbock, TX
    Former Employee - Law Student in Lubbock, TX

    I worked at Gaylord Entertainment full-time

    Pros

    Great interaction with guests and lots of networking opportunities. It was a fun environment and I enjoyed working with my coworkers.

    Cons

    As with all convention jobs, there are serious ebbs and flows. It will go from completely dead to absolutely packed, which was difficult. It is hard to gauge when we would get a pop so they kept extra people on a lot. It was hard to make money at times during the slow season. The attempts to make it more family friendly also made my job much more difficult, time consuming, and the tips were considerably less.

    Advice to Management

    promote from within, and trust your managers. I felt micro-managed at times. It took a long time (1 year, plus) to earn respect, but once I did, it was a much easier environment.

  8. "Cocoa Bean Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gaylord Entertainment full-time

    Pros

    Great place to work, with lots of area for advancement in the company. Everyone there is very friendly. The employee cafeteria is a nice plus for this company.

    Cons

    The pay per hour is not very good for the amount of work expected.


  9. "Great Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Nashville, TN
    Former Employee - Intern in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun, energetic people and work

    Cons

    A little unpredictable, not great benefits


  10. "Assistant Executive Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Executive Housekeeper in Washington, DC
    Former Employee - Assistant Executive Housekeeper in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gaylord Entertainment full-time (More than a year)

    Pros

    Good company to work for overall. Great experience working at such a large property. Very nice hotel.

    Cons

    Union environment. Did not get much support from HR. Shop stewards were TERRIBLE. Have worked in other union environments and it was nowhere near as bad as this place!

    Advice to Management

    Have a backbone in regards to the union. Couldn't believe how much they got away with. There were a few that were worse than others, but most were bad.


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