Gaylord Entertainment Reviews | Glassdoor

Gaylord Entertainment Reviews

Updated October 31, 2017
50 reviews

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50 Employee Reviews

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  1. "Gaylord"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Architect in Nashville, TN
    Former Employee - Enterprise Architect in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gaylord Entertainment full-time (More than a year)

    Pros

    The company was great to work for while I was there. They did take care of the people that worked for them.

    Cons

    Felt like I was lied when it came down to the transition to Marriott


  2. "Valuable"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Extremely flexible managers. Great company culture

    Cons

    Graveyard shifts. Cafeteria is lack luster

    Advice to Management

    Keep up the good work.

  3. "when it was Gaylord, now it is Ryman Hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Nashville, TN
    Current Employee - Information Technology in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gaylord Entertainment (More than 8 years)

    Pros

    Great employees and lots of possibility to grow the company

    Cons

    Management positions were filled with friends of friends, no promotions within the company


  4. "Bell Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great job. Company cares about their "stars". Great facilities

    Cons

    No Cons to this current date


  5. "sometimes you dont get 40 hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations in Nashville, TN
    Current Employee - Reservations in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gaylord Entertainment full-time (More than a year)

    Pros

    there are not any to speak of

    Cons

    not a good company to work for not. all you will have is a pay check and sometimes its not 40 hours


  6. "Beautiful resorts with a family- like culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Grapevine, TX
    Former Employee - Customer Service Representative in Grapevine, TX
    Approves of CEO

    I worked at Gaylord Entertainment full-time (More than 3 years)

    Pros

    Management for the most part is open with their staff. The property provides free luck to their employees.

    Cons

    The merger with Marriott brought in new systems which completely changed the way that every-day duties were handled.


  7. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Coordinator in Nashville, TN
    Former Employee - Credit Coordinator in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gaylord Entertainment full-time (More than 3 years)

    Pros

    Great company and co-workers, great perks

    Cons

    Wish I still worked there.

    Advice to Management

    None to give at this time.

  8. "Going the wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back of the House in Grapevine, TX
    Current Employee - Back of the House in Grapevine, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gaylord Entertainment full-time (More than 3 years)

    Pros

    Pay is good (for now), Generally a fun place to work, Discounts at other hotels, Hotel generally tries to treat employees well

    Cons

    A new managment company (gaylord doesn't own this company anymore, not sure if the CEO listed is still in charge) is taking this place in a very troubling direction, new positions coming in paying less than current employees which probably means cuts down the road, poor benefits pkg, career opportunities will be limited, very poor work/life balance, disconnect with Senior Mgmt., unreasonable goals and demands

    Advice to Management

    get back to what made this hotel great - taking care of the employees


  9. "Started Great and Went Downhill After a Few Years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk in Nashville, TN
    Former Employee - Help Desk in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Gaylord Entertainment full-time (More than 8 years)

    Pros

    Good people on the front lines
    Decent insurance
    Discounted tickets to the Grand Ol' Opry, General Jackson
    Employee discount at Bass Pro Shop

    Cons

    Middle management that does not portray what's actually going on
    Lack of training opportunities
    Favoritism run amok
    Very cliquish groups at the back of the house

    Advice to Management

    Don't always listen to your middle managers. They will tell you what they think you want t hear. You need to get down on the front lines and find out what's really going on. Get rid of the favoritism and give more opportunities to move up within the company.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Grapevine, TX
    Current Employee - Server in Grapevine, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Gaylord Entertainment full-time (More than 3 years)

    Pros

    It's really good money for waiting tables

    Cons

    Lack of management support within each department


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