Geek Squad Reviews | Glassdoor

Geek Squad Reviews

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Found 1320 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
91%
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
641 Ratings
  1. "Great place to learn skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ARA 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad part-time for more than 6 years

    Pros

    You can learn a great deal about computer repair and other devices

    Cons

    It's really hard to get a consistent schedule

    Geek Squad2019-04-22
  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Geek Squad CIA Agent in Bloomington, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Geek Squad part-time for more than 4 years

    Pros

    Really good position for an entry-level it job

    Cons

    The work is simplified so no technical skills is necessary unfortunately

    Advice to Management

    Compensate those of us who have IT background adequately

    Geek Squad2019-04-23
  3. "The staff makes the difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Geek Squad, Consultation Agent in Green Bay, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Geek Squad full-time for more than 2 years

    Pros

    You get a good start into IT and can meet some fun people

    Cons

    poor pay raises, expected to sell rather than care about the client.

    Advice to Management

    Better pay and less about selling and more about doing IT.

    Geek Squad2019-05-06
  4. "Difficult at first..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DEA Delivery Experience Agent in Waukesha, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Geek Squad full-time for more than 2 years

    Pros

    Different workplace everyday. Delivery Drivers life servicing all of Southeastern Wisconsin. Build bond with delivery partners and with customers.

    Cons

    Never a set work time to get back home. Always based on schedule and clients.

    Geek Squad2019-04-19
  5. "Great place to get experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad full-time for more than 6 years

    Pros

    Learn lots of things regarding technology and repairs. People are friendly.

    Cons

    There are things that can be done to make business faster and customers happier but they are against policy and very strict.

    Advice to Management

    Listen to employees needs because they may have some insight on how to improve business

    Geek Squad2019-04-18
  6. "work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Canton, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Geek Squad part-time for more than 4 years

    Pros

    You will learn all about the operations side of BestBuy. Learn ways to troubleshoot common errors on various computer issues.

    Cons

    It is a retail job, so the worst thing is some clients that do not arrive at the store happily.

    Geek Squad2019-04-18
  7. "Good job, weird management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad Cadet 
    Recommends
    Approves of CEO

    I have been working at Geek Squad full-time for more than 2 years

    Pros

    Interesting job, lots of different challenges.

    Cons

    Dealing with stressed out people

    Geek Squad2019-05-01
  8. "Cool job, stressful position, tons of hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Technician 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Geek Squad part-time for more than 2 years

    Pros

    What I was doing was fun. The discount is great. The geek squad is fun.

    Cons

    Poor manager support. Little to no help from any other department. Can get overwhelming at some points especially if other stores sell clients wrong things and you have to clean up the mess.

    Advice to Management

    Be more active with working with Technicians.

    Geek Squad2019-04-16
  9. "The management is full of false promises and bad decisions. They lie about 40 hours a week. Your lucky to get 32."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad Cadet in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Geek Squad full-time for more than a year

    Pros

    Pretty nice discount and some travel.

    Cons

    Horrible management, false promises, no communication, low pay for hard work

    Advice to Management

    Give your employees the salary they deserve for the job and keep your promises. Show a little more compassion and drop the favoritism.

    Geek Squad2019-05-21
  10. "Unorganized"

    StarStarStarStarStar
      Former Employee - Geek Squad, Consultation Agent in Staten Island, NY

      I worked at Geek Squad part-time for more than 2 years

      Pros

      Got to meet some nice clients,

      Cons

      Geek Squad is meant to be run in a very organized and streamlined fashion. There are many simple codes and regulations that simply were not implemented at this location.

      Geek Squad2019-04-30
    Found 1320 reviews