Geek Squad Reviews | Glassdoor

Geek Squad Reviews

Updated Jun 22, 2019

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Found 1344 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
91%
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
654 Ratings
  1. "Great place to learn skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ARA 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad part-time for more than 5 years

    Pros

    You can learn a great deal about computer repair and other devices

    Cons

    It's really hard to get a consistent schedule

    Geek Squad2019-04-22
  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Theater Installer in Temple, TX
    Recommends
    Approves of CEO

    I worked at Geek Squad full-time for less than a year

    Pros

    Good pay, hours, people, environment.

    Cons

    Push sales onto team members as "requirement" for good stats.

    Advice to Management

    Stop pushing sales onto installers. It's the in store team members responsibility to make sure the client has all their bases covered.

    Geek Squad2019-04-16
  3. "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad, Home Theater Professional in Rockford, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad full-time for more than 5 years

    Pros

    Team members are always willing to assist when needed Competitive Pay Great Benefits Management is always there to support you Lots of opportunity to learn and develop growth

    Cons

    Work only when jobs are scheduled Expected to lift and install TVs of up to 55" by yourself (very awkward to carry) Management is not on-site

    Advice to Management

    Static cadets for every agent is a must. Floating cadets do not suffice.

    Geek Squad2019-04-07
  4. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Geek Squad Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Geek Squad full-time for more than 8 years

    Pros

    employee discount, benefits and 401k match

    Cons

    the retail work life schedule

    Geek Squad2019-03-27
  5. "Best boss ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geek Squad part-time for more than 3 years

    Pros

    - flexible scheduling - friendly work environment

    Cons

    - labor can sometimes be low

    Geek Squad2019-03-06
  6. "I love it"

    StarStarStarStarStar
      Current Employee - Geek Squad Autotech Lead 

      I have been working at Geek Squad full-time

      Pros

      The culture, co workers and being around anything car audio related!

      Cons

      Everyone wants more money . . . It will come

      Advice to Management

      ^$$$$$$$$$$$$$$

      Geek Squad2019-03-02
    • "Truly Epic"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Geek Squad, Consultation Agent in Omaha, NE
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Geek Squad part-time for less than a year

      Pros

      Great people to work with! The people I've worked with have an energy that is missing from most corporate environments.

      Cons

      No cons at the moment.

      Geek Squad2019-02-25
    • "Love it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Geek Squad, Consultation Agent 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Geek Squad full-time for more than a year

      Pros

      You'll gain a lot of experience on how repairing computers and other electronics work.

      Cons

      Usually have few employees so getting coverage if you have to call in may not be easy.

      Geek Squad2019-02-16
    • "Fun place to work, mildy stressfull"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Advanced Repair Agent in San Jose, CA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Geek Squad full-time for more than 5 years

      Pros

      Best Buy usually hires people who can work well together as a team, so its a pretty fun enviorment

      Cons

      Scope of work for the pay could be better., and management can really ruin the atmosphere. Fairly high pressure

      Geek Squad2019-02-13
    • "Fun place to work."

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Geek Squad full-time

        Pros

        Fair pay, good work environment.

        Cons

        Everything was great good environment.

        Geek Squad2019-02-13
      Found 1344 reviews