Geek Squad Reviews | Glassdoor

Geek Squad Reviews

Updated Jun 13, 2019

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Found 1339 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
90%
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
652 Ratings
  1. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Double Agent Covert in McAllen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Geek Squad full-time for more than 10 years

    Pros

    Great benefits, awesome pay, great people to work with, safe environment, plenty of opportunity to grow.

    Cons

    HR does not give you the benefit of the doubt

    Geek Squad2018-12-26
  2. "Great"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Geek Squad part-time

      Pros

      Love it cant say nothing bad.

      Cons

      Not enough hours even for full time.

      Geek Squad2018-12-18
    • "Fun"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Geek Squad full-time

        Pros

        fun, learning, training, active, knowledgeable

        Cons

        ALL ABOUT POLITICS NOT FAIR MANAGEMENT

        Geek Squad2018-11-30
      • "Fun Job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Geek Sq in Brentwood, TN
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Geek Squad for more than a year

        Pros

        Learn the Highest Level of customer service

        Cons

        Customer issues vary and are difficult to handle

        Geek Squad2018-11-15
      • "Advanced Repair Agent"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at Geek Squad full-time

        Pros

        Good job, nice pay and constant experience

        Cons

        Dealing with difficult customers at times

        Geek Squad2018-11-14
      • "Good"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Geek Squad full-time

        Pros

        Caring , great place to start at

        Cons

        Stressful, holiday time is stressful

        Geek Squad2018-11-07
      • "Awesome Company!!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Geek Squad Advanced Repair Agent in Garner, NC
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Geek Squad full-time for more than 5 years

        Pros

        Good Pay Good perks Good benefits Learn new computer issues everyday Learn new technology

        Cons

        Can Be stressful Black Friday

        Advice to Management

        Treat your Agent good

        Geek Squad2018-11-01
      • "ARA"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - ARA in Manhattan, KS
        Recommends
        Positive Outlook
        No opinion of CEO

        I have been working at Geek Squad part-time for more than a year

        Pros

        Easy job, good pay, good people

        Cons

        Clients are often not too smart witch leads to them blaming you for a lot of problems their ignorance caused

        Geek Squad2018-10-25
      • "Great entry level position"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Geek Squad, Consultation Agent in Evansville, IN
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at Geek Squad full-time for more than 3 years

        Pros

        Environment, Coworkers, Management, Discount, Opportunities to learn

        Cons

        The retail schedule is less than desirable

        Geek Squad2018-10-24
      • "My dream job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Consultantion Agent in Morrow, GA
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Geek Squad part-time for less than a year

        Pros

        Great opportunity for growth and learning new things in IT. A lot of opportunity for promotion . Great way to start your career experience if you have no experience and want experience with clients and technology .

        Cons

        Not many hours but not really a con because I’m part time .

        Geek Squad2018-10-16
      Found 1339 reviews