Geisinger Health Plan Reviews | Glassdoor

Geisinger Health Plan Reviews

28 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Duane E. Davis, MD
10 Ratings

28 Employee Reviews

Sort: PopularRatingDate

  1. "One of the BEST places I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Record Program Representative in Bloomsburg, PA
    Former Employee - Medical Record Program Representative in Bloomsburg, PA

    I worked at Geisinger Health Plan full-time (Less than a year)

    Pros

    Due to having a toddler in daycare, lets face it, they end up sick.. A Lot! GHP was understandable, they gave a great work life balance and allowed me to make up time without question without using PTO. They recognized you for your accomplishments and always made you feel apart of the team without excluding you, that's very hard to come by. GHP, also held celebrations to break away from work such as a Snow Crawl, Tailgate, Potlucks, Icecream socials with also need to use PTO to attend. Overtime was always allowed. Management allowed you to do your job without hovering over you.

    Cons

    Low pay, couldn't find room to grow.


  2. "Moving in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Geisinger Health Plan full-time (More than 5 years)

    Pros

    Great organization. Committed to helping people in the community. Puts the member first.

    Cons

    Takes time to change an old culture

  3. "great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Geisinger Health Plan full-time

    Pros

    the people, the work, the culture

    Cons

    long hours, long days and weekends

    Advice to Management

    none


  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Danville, PA
    Former Employee - Customer Service Representative in Danville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Geisinger Health Plan full-time (More than a year)

    Pros

    A great environment to work in and great benefits.

    Cons

    Pay was a little bit low.

    Advice to Management

    None.


  5. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Catawissa, PA
    Current Employee - Customer Service Representative in Catawissa, PA
    Recommends

    I have been working at Geisinger Health Plan (Less than a year)

    Pros

    I am working at Geisinger heakth plan call center. This place is awesome to work! Great management! Great training! Great team!

    Cons

    I am working as a Contractor for a year. Difficult to move to new FT position.


  6. Helpful (2)

    "Not the place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Geisinger Health Plan full-time (More than 3 years)

    Pros

    Work from home, benefits are decent enough.

    Cons

    no advancement unless you are friends with management, management does not care about phone representatives, and the company wants to put as much stuff onto the general customer service to a point where it is impossible to do the work needed.

    Advice to Management

    allow people to actually move on and advance. if you do not then people who are trying to make a career (you know, people who look at entry level positions) will leave.


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Danville, PA
    Current Employee - Senior Software Engineer in Danville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Geisinger Health Plan full-time

    Pros

    Management is good.
    Good benefits
    People are good.

    Cons

    Don't see any, will update if find something

  8. Helpful (1)

    "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Works with you...great real world experience.....friendly people...growth

    Cons

    None...the CEO even meets with workers to make sure all is good


  9. Helpful (1)

    "Easy job with some downfalls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data and Reporting Analyst in Danville, PA
    Current Employee - Data and Reporting Analyst in Danville, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Geisinger Health Plan full-time

    Pros

    - Decent pay for an entry-level analyst position
    - Work from home
    - Easy work
    - Management lets you do your job without hovering

    Cons

    - Toxic work environment
    - Management is too detached from staff, have no clue what goes on
    - Department is extremely cliquey, especially at the top

    Advice to Management

    Recognize talent in people other than your close friends.


  10. Helpful (1)

    "Management sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment in Danville, PA
    Current Employee - Enrollment in Danville, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Geisinger Health Plan full-time (More than 5 years)

    Pros

    Nice benefits, great paid time off. Ability to work remotely. OT available sometimes. Good training program. New CEO with vision.

    Cons

    I have never worked for a company where management is so horrible. My department deals with a bully on a daily basis. Manager is afraid to make consequences to the defiant workers. It is totally unbelievable. One employee is late everyday and takes long breaks and nothing is ever said only excuses. Maybe we all should work that way since it is allowed.

    Advice to Management

    Demote managers and supervisors who can't manage and supervise.


Showing 28 of 32 reviews
Reset Filters