GenMark Diagnostics Reviews | Glassdoor

GenMark Diagnostics Reviews

Updated July 26, 2018
68 reviews

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3.1
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GenMark Diagnostics President & CEO Hany Massarany
Hany Massarany
46 Ratings

68 Employee Reviews

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Pros
  • "Bagel Wednesday/Free soda/Free food at quarterly meeting" (in 8 reviews)

  • "GenMark has a fantastic culture, and a great team environment" (in 5 reviews)

Cons
  • "High turnover rate as well so it's hard to get long-term goals accomplished when the people you coordinate with leave every 6-18 months" (in 9 reviews)

  • "Small company and has its growing pains" (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Love it! Good people and great technology. Way different than the reviews lead you to believe..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Carlsbad, CA
    Current Employee - Engineer in Carlsbad, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GenMark Diagnostics full-time (Less than a year)

    Pros

    Genmark has a lot of great new people mixed with great legacy people; many of the new people have under two years here. The technology is awesome. Strong focus on manufacturing with the ramp-up of ePlex. Lots to own and put your mark on. And obviously located in beautiful Carlsbad. Come join the fun!

    Cons

    Some scrambling with the switch to a manufacturing focus (but produces lots of opportunity).

    They only provide bagels on Wednesday and not every day. :)

    Advice to Management

    None yet. Just sell the heck out of ePlex!


  2. "Sr. Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Health Benefits, Room for Growth

    Cons

    Few opportunities for growth.

  3. Helpful (1)

    "Not greatness yet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Diego, CA
    Current Employee - Management in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GenMark Diagnostics full-time (More than 3 years)

    Pros

    I'm thinking, not many yet

    Cons

    crazy policies out of touch

    Advice to Management

    listen to your team and you may do well


  4. Helpful (4)

    "Then they wonder why everyone quits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carlsbad, CA
    Current Employee - Anonymous Employee in Carlsbad, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at GenMark Diagnostics full-time (More than 3 years)

    Pros

    Bagel Wednesday
    Free soda
    Pays better then other production jobs
    Easy to learn

    Cons

    Favoritism!!!!! People are on their phones and are slowing down production and the Supervisers are told of this and do nothing because the leads are protecting their friends. People taking 30-45 min breaks and 45 - one hour lunches. Yet if you are not one of the leads friends you get in trouble for being 5 mins late from breaks or lunches. While working leads wil put extra work on employees yet their friends are roaming around chit chatting with others. Supervisers act very unprofessional. Co workers talking behind each other backs and causing drama. Feels like your in high school

    Advice to Management

    Talk to the employees and don’t go based on the word of the leads. It is very unfair how we are getting treated.


  5. Helpful (2)

    "Exciting Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at GenMark Diagnostics full-time

    Pros

    The people! It feels good when a person's ideas are valued and they are allowed to do their job. Trust is huge! The majority of the people own what they do and the mistakes that go along with it.

    Cons

    Some people like to point fingers and blame other departments.

    The sales side seem to think they are the only ones important. They don't seem to understand the operations side, nor do they appear to want to learn. The people up stairs tend to micromanage instead of letting the people they hire do their job.

    Advice to Management

    If upper management is going to make wide seeping decisions, it would be helpful if they understood what they were making decisions about and how it will affect the company as a whole. Sales are important, but only if there is product to sell and people to ship it out.

    GenMark Diagnostics Response

    Jul 2, 2018 – Human Resources Manager

    We appreciate you taking the time to share your comments about working at GenMark and are disappointed to hear that you may have concerns with other departments outside your own. We do not take your... More


  6. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regiona Manager
    Current Employee - Regiona Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GenMark Diagnostics (More than 5 years)

    Pros

    Amazing atmosphere with intelligent people. If you are looking for career growth, look no further. GenMark promotes from within when it is warranted. The entire field of sales folks are topnotch and everyone is invested in our success.

    Cons

    Sometimes we focus so much on closing new deals, we forget to give the recognition previous closes deals. This is being worked on now however.

    Advice to Management

    Keep up the good work.


  7. Helpful (3)

    "Chaotic but the people are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carlsbad, CA
    Current Employee - Anonymous Employee in Carlsbad, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at GenMark Diagnostics full-time (More than a year)

    Pros

    The amazing, brilliant people I work with every day
    Happy hours - who doesn't love free beer in a parking lot?
    The technology and innovation
    Bagel Wednesday - But can I get a Taco Tuesday? Switch it up occasionally
    Fast-paced, it never gets boring here

    Cons

    Bureaucratic and everything has to be approved by the senior leadership team, too micromanaging - you hired capable people, let them do their jobs.

    Advice to Management

    Don't burn your rock star employees out, help them be successful!

    GenMark Diagnostics Response

    Jul 2, 2018 – Human Resources Manager

    We really appreciate your candid feedback and will share your comments with Management. If you would like to provide more details on your feedback, please reach out to me at... More

  8. "Talent Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition in Carlsbad, CA
    Current Employee - Talent Acquisition in Carlsbad, CA
    Recommends
    Approves of CEO

    I have been working at GenMark Diagnostics full-time (Less than a year)

    Pros

    GenMark Diagnostics is a smaller to medium sized company that still has the fun vibe of a company in startup mode. The employees are hardworking, talented and passionate. The environment is fast paced, action oriented and fun. This is a great environment for people who love to roll up their sleeves and learn and work hard. If this sounds like you then you should apply today!

    Cons

    None. Great opportunities for growth and learning.

    Advice to Management

    Keep making amazing products that change the diagnostics landscape and impact patient care!


  9. Helpful (24)

    "Looking for a professional work place environment? Yes? Then please stay away from GenmarkDX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manufacturing Technician in Carlsbad, CA
    Current Employee - Manufacturing Technician in Carlsbad, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at GenMark Diagnostics full-time (More than a year)

    Pros

    Bagel Wednesdays
    Free Soda
    Decent pay compared to other biotech companies

    Cons

    -The ridiculous blatant amount of favoristism within the manufacturing/production side
    -The amount of sexual harassment that goes on is hilarious because no one reports it, so many men I've worked alongside talking about female colleagues looks, what they'd do to them, etc.
    -Oh, you don't speak Tagalog? too bad, you'll be left out of ALL peer conversations, even from those from leadership
    -Leads don't actually lead by example, there have been numerous amounts of times where they are wasting time and goofing off with workers on the line
    -Most of the people working in manufacturing are temps, unprofessional and have no common courtesy whatsoever
    -English isn't spoken on the floor, 95% is Tagalog, which sucks for those who aren't Tagalog native speakers
    -Smooching the leads behinds will get you far in this company, but only so much
    -Most if not all that work in manufacturing/production take an obvious 20-30 min+ break, and 45min-1hr+ lunch, AND NOTHING ever happens to them

    Advice to Management

    DO SOMETHING ABOUT IT! why do you think there's so many mistakes and bad products coming out? take a GOOD look at who's behind making those devices, of course when supervisors are on the floor which is RARE everyone PRETENDS to work hard, but once they leave that clean room door....everyone is back to goofing off, this is a ZOO!

    GenMark Diagnostics Response

    Mar 12, 2018 – Talent Acquisition

    From the Senior Vice President of Human Resources: GenMark and its leaders are strongly committed to providing a respectful, professional workplace. You raise some serious concerns in your review... More


  10. Helpful (15)

    "R&D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D in Carlsbad, CA
    Current Employee - R&D in Carlsbad, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at GenMark Diagnostics full-time (More than 3 years)

    Pros

    The people in R&D are great, my coworker brings snack all the time and honestly, it's a big factor in why I'm still here. Also the work is intellectually stimulating and challenging, there is never a dull day, plenty of long days though. Also getting to drink a beer at my desk after a long day while still doing data analysis at 6pm is pretty sweet... if that was actually allowed.. but it's not so that's going in the 'cons'. Benefits (healthcare, vacation/sick time) are actually pretty good but compensation (salary, stocks) is not. They also rarely reward good employees for working excessive hours and contributing in major projects so their "compensation" is lacking pretty severely (which is why there is such a high turnover rate and they keep losing good people).

    Cons

    Long hours (45-60 hours/week average), ridiculous and stressful timelines, terrible senior leadership overall with the exception of a few (actually just one) who seems to know what they're doing and actually have decent insight as to how the company needs to organize and operate. Pay is generally below average and they try to compensate with stocks but those are worthless most of the time. High turnover rate as well so it's hard to get long-term goals accomplished when the people you coordinate with leave every 6-18 months. They will lay off the people working hard to design this product but upper management will still get outrageous bonuses. Seems unethical really.

    Advice to Management

    Get a new CEO

    GenMark Diagnostics Response

    Jan 18, 2018 – Sr. Director, Human Resources

    We really appreciate you taking the time to share your comments about working at GenMark and are disappointed to hear that you have some concerns. Let’s talk if you would like to provide more... More


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